Alert ! Be careful, avoid this dishonest and greedy car dealership. Last year l brought my car for its annual service, after the service I found so many scratches on the car body. I then spoke to them and they denied it. A few weeks ago, my car engine light came on and I gave them another chance to see because they are just literally just around the corner from my house. I asked them to find the issue with the the engine.I dropped off the car in the early morning and then about 11:30am they called me and told me their engineers needs minimum 4 + hours to find out. Their hourly rate was £105. This is unbelievable. I dropped my car to them a week before I went to another garage in Ridgeway, Plympton. They used a computer device to plug into my car, it took less than a minute and they instantly identified the problem. Unfortunally, I coudn't let them fix it as because they were fully booked and the next available appointment was few weeks later. Therefore, I was forced back to the Audi dealership. In conclusion, this Audi dealer has one of two big problems . Either their engineers are massively incompetent or the company as a whole is a scam operation. For the admins of the Plymouth Audi account, please do not respond to my review. I have had enough with all the nonsense.

I just bought my first Audi after having 5 VWs and I can honestly say that the service was 5 star. Sam my salesman was so helpful with his knowledge and honesty. Andy the manager introduced himself to me and said if I needed anything just ask. I was treated with courtesy and respect and everyone was keen to help. If I could give more than 5 stars I would.

What a great Dealership I can honestly say this has to be the best dealership I have ever encountered. I called in with my wife to view a A8, the service we received from Wayne was above and beyond. Nothing was too much trouble, took us for a test drive and explained every feature on the vehicle, no pushy sales talk, made us feel very relaxed. If you are contemplating on buying an Audi new or used, go to Marshall Plymouth, you won’t be disappointed with the service, shame other dealers are not the same! Keep up the good work guys, we will be back next time.

I purchased my Rs5 from Plymouth Audi and what a joy experience it actually made me love the car even more. I been an Audi customer for the past 15 years and I actually change my cars quite often my previous purchase was from a different garage and what a nightmare it was and literally lost trust on the brand but these guys made the experience pleasant again and my addiction to Audi got even bigger. From the day I called to inquire to the collection day they made sure everything was in place and the car spot on as expected I travelled 200+ miles to pick up a car that never seen or test drive before and honestly it was exactly what they told me over the phone they did all the checkes before handing over. A big thank to the best possible sales person I ever dealt with Hanna thank you even though words don't do justice you changed and brought faith back to such a great company. Thank you Plymouth Audi.

Just come back from plymouth audi the two ladies on the service desk were so helpful nothing to much trouble and paul from the garage amazing all of them 5 star service

Didn't get on with the q3 so went back to the a6 *love the car ) Got tonsay ran was very helpful and we talked on where I went wrong Dan was good as ( defo not Dan in those reviews ) Would give him 5 stars for his help and after care

Once you’ve signed up all customer service disappears, picking up the car was made about as exciting as picking up a pint of milk from a corner shop. My new car had several serious faults, they acknowledged they were there but as they couldn’t find the cause of them I had to live with them. Never, ever again

These guys are happy to sell But won’t help once they have your money Cost me thousands in waiting for a logbook that they never even filled in after taking my £41,000 Worst dealership I’ve ever purchased from before

Bought a car ((not Audi) from them back in June the whole deal was rushed through, on picking the car up it had not been valeted well at all with the alloys covered in brake dust, reported to the salesman and he wanted me to wait while they sent it back to the retailers, couldn’t wait so arranged to bring it back in when he promised it would be sorted and absolutely sparkling, it wasn’t and the wheels hadn’t been touched, spoke to the manager and all she gave was excuses. Two months later the battery died and they would not replace under warranty, the very expensive warranty I paid extra for, wish I had never brought my car from them, never again that’s for sure.