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14 reviews from our car dealer reviews community
Leave a review for Marshall Seat Braintree
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14 reviews from our car dealer reviews community

Leave a review for Marshall Seat Braintree
Leave a review
"Top service by sales team "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From my first contact by phone to purchase of 2 cars everything was excellent. All staff were pleasant and attended to my requirements. An excellent excellent experience.

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"Masters of denial / useless."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Terrible service, denied problem with car was a defect and passed it on 'wear and tear' (Rear brake discs rusted/corroded at 16,000 miles) on a 3 year old car, when the rest of the car was immaculate and had followed full SEAT service history. Was told 'Good luck' when mentioning I would call SEAT UK to claim back money - my partner also mentioned the gentleman laughed when she told him I had been hung up on twice trying to get through to SEAT UK. Further complaint emails to Marshall SEAT were made, and an embarrassingly bad denial from their 'after sales manager' once again refusing to acknowledge any blame - for the record, this was under £170 - so not like trying to claim thousands off them - and it was a clear SEAT manufacturing fault too. They are a joke of a dealership, and wouldn't buy anything from them, will also be sure to recommend everyone I know doesn't use them either. Pathetic. Reviews will be left in all places that are applicable.

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"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Mr Kabir was a very patient, helpful and very honest person. Mr Kabir was available to answer all our questions. Very happy with his approach to customer care and service.

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"Johan: New Seat Arona "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Charming knowledgeable gentleman who was very helpful, polite and informative. Made a big purchase enjoyable and reassuring with great end result. Thank you Mr Kabir, great work we are very happy with the purchase. Stay safe, best wishes and kind regards Dora & John B

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"Great Car Buying Experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Last Friday my husband and I collected our new Seat Ateca from Marshall Braintree. We dealt with Jahan Kabir and he was so helpful. The whole experience was friendly, polite, informative and very clear. Jahan was a pleasure to do business with. The other staff that we conversed with were also extremely pleasant and helpful. Well done Jahan and Marshall Braintree.

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"I actually had fun buying a new car!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sean (and Marcus, who set the sale up for us) were genuinely excited to see us! We are returning customers and are again buying 2 cars. Seat are great vehicles and the team at Braintree actually recognise us.! I’d always recommend them

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"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After a very disappointing experience with Kia at Braintree, I can only say that the service at Marshall Seat Braintree is excellent and I highly recommend them to anyone that’s looking to purchase a new car! The salesman Paul was so helpful and took into consideration everything I said. He really sold the car to me and I couldn’t be happier. Also I want to thanks Charlie for sorting the car out and get it ready for me to drive it away! Overall I’m super happy with my experience and happy with the Seat team.

"Great Service for a new car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just picked up a new car from Marshalls at Braintree the sales person Sean was excellant was not pushy answered all my questions. Made sure fully what was available and the model that suited my needs. Fully covered the available extras but left that with me to decide. The hand over was excellant.

"Disappointed"
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from Marshall's Seat Braintree and had my previous cars serviced with them. Asked if they would price match two other dealers for a first service on a seat mii they refused. I wont bother to buy or have a service again with them.

"Superb service from Seat Braintree. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was pleased with the service I received from Sean who was very efficient and helpful. The service was consistent throughout including the delivery of my new car to my home address over a hundred miles away! My thanks to all at Seat Braintree.

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Dealership Information

Marshall Seat Braintree is an Franchise dealership that is based in Braintree. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
14 reviews4.4 out of 5 stars — Rated Very Good
Excellent
11
Very Good
1
Average
1
Poor
0
Terrible
1

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  • Contact Information

    Address

    Marshall Seat Braintree
    Braintree Road
    Braintree
    Essex
    CM77 8GA

    Get in touch

    01376 767036
    https://www.marshall.co.uk/seat/contact-us/seat-braintree/

    Opening times

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    Dealership Statistics

    78%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Marshall Seat Braintree

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