Ralph C, April 2025
"Happy Customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am very happy with the service provided by Jake and Tony, they looked after me throughout the whole purchase, I couldn't recommend them enough. They are friendly and knowledgeable and make the experience very enjoyable. I am also very happy with my new Land Rover Discovery, it is great for local journeys as well as long distance, it has such a nice feel I would highly recommend a car from Marshall and Son.
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Ed from Marshall & Son Motors in response to Happy Customer
Thank you so much for your kind words and thoughtful review. We're delighted to hear that Jake and Kenny provided excellent service and made your experience enjoyable from start to finish. It’s great to know you're enjoying your new Land Rover Discovery — a fantastic choice! We truly appreciate your recommendation and look forward to welcoming you again in the future.
Daniel G, April 2025
"997"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I purchase a lovely 997 from Marshall & Sons recently and am thrilled with the car. The whole experience from start to finish was very easy and I highly recommend them. Great company to deal with.
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Ed from Marshall & Son Motors in response to 997
Thank you for the fantastic review! We’re delighted to hear you’re thrilled with your 997 and that the whole experience was smooth from start to finish. Enjoy the drive, and thanks again for the business!
Lee J, April 2025
"5 stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
⭐⭐⭐⭐⭐
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Mike N, April 2025
"5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The purchase went smoothly and everyone we dealt with was most helpful
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Ed from Marshall & Son Motors in response to 5
Thanks so much for your kind words! It’s great to hear the purchase was straightforward and that our team was able to assist you every step of the way. Wishing you many happy miles ahead!
Joseph B, April 2025
"Stress free process"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
everyone was very friendly and made it completely stress free for me, customer service was great from everyone there 5.
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Ed from Marshall & Son Motors in response to Stress free process
Thank you for the fantastic review, Joseph! We're thrilled to hear that our team made the experience stress-free and friendly for you. Enjoy your new car!
Anthony W, April 2025
"Thank you"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Rate 5 and the main reason for this is. The window broke 2 days after buying the vehicle on the Friday afternoon we was going away for Easter and the 2 employees stayed over and made sure the problem was fixed.
Many thanks Anthony
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Ed from Marshall & Son Motors in response to Thank you
Thank you so much for the 5-star review, Anthony! We’re really glad our team could step in quickly and get the issue resolved before your Easter trip. We appreciate your kind words and hope you’re enjoying the vehicle!
Paul W, March 2025
"So far so good"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
So far so good for my Range Rover, I've had no issues with it up to now. The customer service from the salesman was fine, there was no pressure. The only reason for not giving top marks is because the car could have come with a bit more fuel.
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Ed from Marshall & Son Motors in response to So far so good
Thank you for your feedback! We're glad to hear you're enjoying your Range Rover and that the sales experience met your expectations. We appreciate your suggestion regarding the fuel level and will take it into consideration for future transactions. Should you need anything else, don't hesitate to reach out!
Roderick O, March 2025
"Great rapport with the guys"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very happy with my Mitsubishi Shogun from Marshall & Son Motors, and I felt like I had great rapport with the team. I've since noticed the back bracket's pulled away from the exhaust slightly, but haven't reported it to the guys as of yet. Based on my experience I'm sure they'll be happy to assist.
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Ed from Marshall & Son Motors in response to Great rapport with the guys
Thank you for your honest review, we really appreciate your feedback.
Anonymous, March 2025
"Great support"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Great pre sales, after sales and support, few issues with car, but after support been good.
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Ed from Marshall & Son Motors in response to Great support
Thank you for your feedback! We're glad you were happy with the support and service, and we appreciate your patience with the issues. We're always here if you need anything!
Jonathan J, March 2025
"I never give top marks"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I never give top marks because I think there is always room for improvement, but I can't think of anything that I would have done differently. There are a couple of people that I know who are after similar cars and I've already recommend for them to visit Marshall & Son Motor. The car itself has been great for the standard daily drives I tend to do.
+0 Found this review helpful
Ed from Marshall & Son Motors in response to I never give top marks
Thank you for your thoughtful 4-star review! We truly appreciate your feedback and are thrilled to hear that you're enjoying your car for your daily drives. It’s great to know that you’ve already recommended us to others, and we look forward to welcoming them in the future. If there’s anything we can do to make your experience even better, please don’t hesitate to let us know!
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