Scott G, June 2025
"10 out of 10 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have visited Marshall & Son Motors on a few occasions and have dealt with Jake, Kenny, and even Ryan who does the valeting. They are a top bunch of lads. I cannot stress enough that there was no pressure at all. They let you browse at your own pace and are always available to answer any questions. I have been to some of the big car supermarkets where they pressure you straight away, but not at Marshall & Son. You get fantastic service, they offer you a drink, and you can test drive anything you want. 10 out of 10.
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Ed from Marshall & Son Motors in response to 10 out of 10
Thanks so much for the lovely review Scott! We're really glad to hear you've had such great experiences with Jake, Kenny, and Ryan. We always aim to keep things relaxed and pressure-free, so it’s great to know that came across. It means a lot to have your support—hope to see you again soon!
Page, June 2025
"Outstanding service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Outstanding service , quality used Range Rover with quality customer service thoroughly recommended if you are looking for a Landrover product .
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Ed from Marshall & Son Motors in response to Outstanding service
Thank you for the great feedback! We're glad you're happy with your Range Rover and the service you received. We truly appreciate the recommendation—enjoy the drive!
Gavin P, June 2025
"Happy with overall service"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The Land Rover Discovery I purchased has been great. There were two guys at the dealership who were both helpful. I'm happy with the overall service.
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Ed from Marshall & Son Motors in response to Happy with overall service
Thank you for taking the time to share your experience! We're delighted to hear that you're enjoying your Land Rover Discovery and that our team was able to assist you effectively. Providing excellent service is always our priority, and it's great to know we met your expectations. If you ever need anything in the future, please don’t hesitate to reach out. Enjoy the drive!
Joseph W, June 2025
"Great dealership "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I dealt with two separate salesmen on the day I bought the Volkswagen GTI, and they were both very accommodating and helpful, which I was very happy with. Great dealership.
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Ed from Marshall & Son Motors in response to Great dealership
Thank you for your kind words! We're so glad to hear that both of our sales team members made your experience with us a positive one. It’s great to know that you're happy with your Volkswagen GTI and had an overall great experience. We truly appreciate your feedback and look forward to helping you again in the future!
Sally A, June 2025
"4.5 stars "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
No issues with the car I purchased. The dealership was very good, good as gold. I got a decent car for a decent price and received great service while I was there. It would be a 4.5 star review, it would have been 5 stars if they had been willing to negotiate a bit more.
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Ed from Marshall & Son Motors in response to 4.5 stars
Thank you for your feedback! We’re so glad to hear you’re happy with your car and the service you received. We always aim to provide great value and a smooth experience, so we appreciate your input on the negotiation side. Your 4.5-star review means a lot to us, and we’ll definitely keep that in mind moving forward. We’d love to assist you again in the future!
Simon R, June 2025
"Full marks "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I purchased a Range Rover Sport and have had no issues. It’s been really good, and the guy at the dealership was very attentive and helpful. Full marks.
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Ed from Marshall & Son Motors in response to Full marks
Thanks so much for the awesome review! We’re thrilled to hear you’re enjoying your Range Rover Sport and that everything’s been smooth sailing. It's great to know our team took good care of you. We really appreciate the full marks and hope to see you again whenever you’re ready for your next vehicle!
Dorian K, June 2025
"Good level of customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Marshall & Son offer a very good level of customer service. The Mercedes C63 I bought from them has been fantastic , a lovely car. I would definitely recommend the dealership to others.
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Ed from Marshall & Son Motors in response to Good level of customer service
Thank you for your wonderful feedback! We’re so glad to hear that you’re enjoying your Mercedes C63 and that our customer service met your expectations. We truly appreciate your recommendation and look forward to assisting you again in the future!
Derek C, June 2025
"Would recommend to others "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I purchased a 39-year-old Porsche 944 from Marshall & Son, and I’ve done 700 miles in it without any problems, so they clearly did their due diligence. I would recommend the dealership to others. For a 39-year-old car, it’s been great, I’m really enjoying it. The whole interaction was easy and straightforward.
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Ed from Marshall & Son Motors in response to Would recommend to others
Thank you for the great feedback, Derek! We're thrilled to hear that your 39-year-old Porsche 944 is running smoothly after 700 miles, and that the whole experience was easy and hassle-free. We’re glad our team’s attention to detail made a difference, and we truly appreciate your recommendation. Enjoy your Porsche, and we’d be happy to help again whenever you’re ready!
Annonymous, June 2025
"Great "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am really enjoying the Seat Leon, it has been great. I have no complaints about my experience at Marshall & Son Motors, and I would definitely consider returning to them if they had a car I was looking for in the future.
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Ed from Marshall & Son Motors in response to Great
Thank you for your great feedback! We’re thrilled to hear that you’re enjoying your Seat Leon and that your experience with us was a positive one. We’d be more than happy to assist you again in the future if you’re looking for your next vehicle. Don’t hesitate to reach out anytime!
Peter S, June 2025
"Spot on "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
It was a first class service, I bought it online as it was a great deal and when it was delivered it was beautifully cleaned and everything about the process was spot on.
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Ed from Marshall & Son Motors in response to Spot on
Thank you for your fantastic review! We’re so glad to hear you had a smooth online buying experience, and that your vehicle arrived in great condition. It’s always our goal to provide top-notch service, and we’re happy to know everything went perfectly. Enjoy your new vehicle, and don’t hesitate to reach out if you need anything in the future!
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