Andrew H, May 2025
"Super service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very good service
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Ralph C, May 2025
"4 stars"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have had a couple of issues with the Land Rover Discovery. I have contacted the warranty, who are going to take it in the garage to have a look at it. The customer service was good; they were helpful from a sales point of view, and everywhere was clean and tidy, although I did request something which I thought was a reasonable thing to request, but it was not accepted. Overall, a 4-star rating.
+0 Found this review helpful
David L, May 2025
"Smooth process "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I love the Land Rover Discovery. I did know of the dealership, as I live locally. I don't think there is anything they need to improve on; in my opinion, everything went smoothly.
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Alex L, May 2025
"Great place"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Great place, amazing car choices, great service, great staff
+0 Found this review helpful
Ed from Marshall & Son Motors in response to Great place
Thank you for the kind words! We’re really pleased to hear you enjoyed the service and our range of cars. It means a lot to the whole team.
Daniel T, May 2025
"Second Motor"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I would give 5 rating. This is my second motor and have confidence in them to supply a quality vehicle. Any problems are quickly addressed. In my case a stone chip to the windscreen whilst being delivered was repaired at no cost to me. Both tines I have bought online without viewing in person. That's why I'd return again as description and service.
+0 Found this review helpful
Ed from Marshall & Son Motors in response to Second Motor
Thank you for the fantastic review Daniel and for coming back to us for your second vehicle! We’re glad to hear you have confidence in our service and that everything was handled quickly, including the windscreen repair. It means a lot that you’ve trusted us both times to deliver exactly as described, even without viewing in person.
We look forward to helping you again in the future.
Sam C, May 2025
"Great test drive"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
When first approaching the dealership with the interest in a Porsche 944. I think the customer service could have been a bit better, but after dealing with a different salesman during the purchasing of the vehicle, it improved drastically. He was much more open to discussion regarding price and potential problems. I also appreciated the extensive test drive due to it being a sports car.
+0 Found this review helpful
Ed from Marshall & Son Motors in response to Great test drive
Thank you for your honest feedback and for choosing us for your Porsche 944 purchase. We're sorry the initial experience didn’t quite meet expectations, but we’re pleased to hear things improved and that you felt more supported throughout the process. It’s great to know the extended test drive and open conversation made a positive difference.
Nigel T, May 2025
"5 Stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Purchased a Porsche 911. The customer service at the dealership was good and I would recommend it to others.
+0 Found this review helpful
Ed from Marshall & Son Motors in response to 5 Stars
Thank you for your kind words and for choosing us for your Porsche 911 purchase. We're glad you had a good experience and truly appreciate the recommendation!
Jonathan, May 2025
" I'll be recommending you guys to others"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Had a great experience buying a car from you guys, I'd definitely give you a 5. I'll be recommending you guys to others and in the future would 100% look at getting cars from you
+0 Found this review helpful
Ed from Marshall & Son Motors in response to I'll be recommending you guys to others
Hi Jonathan Thank you for the fantastic feedback! We're really pleased you had a great experience and truly appreciate your recommendation. We'd be delighted to help you again in the future.
Neil J, May 2025
"Everything all Good."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything has been all good since getting the car just before the weekend. Managed to take it out a few times; all seems good. Whilst buying the Range Rover Sport, there was no pressure at all at the garage, and everything went smoothly.
+0 Found this review helpful
Ed from Marshall & Son Motors in response to Everything all Good.
Thanks for your review Neil! We're glad to hear everything’s going well with the Range Rover Sport and that you had a smooth, pressure-free experience with us. Great to know you’ve already had a chance to enjoy it.
Alan P, May 2025
"Very helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
So far everything with my Land Rover Discovery is going well. We managed to take it out over the bank holiday weekend, and it's been great. I felt everything went smoothly on the day of buying the car, there was no hassle and the people were very nice. They also have some tidy motors.
+0 Found this review helpful
Ed from Marshall & Son Motors in response to Very helpful
Hi Alan, Thank you for the great feedback! We're really pleased to hear you're enjoying your Discovery and that everything went smoothly. Happy motoring!
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