Randeep G, August 2025
"All fine"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
So far everything with my BMW has been fine and I'm happy with it. There's nothing that I can think of anything I'd do for a 5 but it all went fine.
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Aftersales from Marshall & Son Motors in response to All fine
Hi Randeep,
Thank you for taking the time to leave your feedback! We're really glad to hear that everything has been going well with your BMW and that you're happy with it. If there's ever anything more we can do to turn your experience from “fine” to a full 5-star one, we’d love to hear from you. Enjoy the drive, and don’t hesitate to reach out if you need anything in the future!
James W, August 2025
"4 out of 5"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The service from Marshall & Son Motors was good when buying, and I liked how nice and clean their showroom was with a good range of nice vehicles to choose from. Although there was a noise after collection linked to an exhaust leak, I've got this resolved and would still look to recommend them to others if looking in the area.
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Ed from Marshall & Son Motors in response to 4 out of 5
Thank you for your feedback and for highlighting our showroom and vehicle range — we’re glad you enjoyed the buying experience. We’re sorry to hear about the noise after collection, but pleased you’ve managed to get it resolved. We truly appreciate your recommendation and hope to welcome you back in the future.
Dina H, August 2025
"We are loving it"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This was our second time buying from Marshall & Sons and we can't fault them and the customer service that they provide. The car we bought is great as well, we are loving it.
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Ed from Marshall & Son Motors in response to We are loving it
Thank you for coming back to us Dina! We’re so pleased you’re loving the new car and we truly appreciate your kind words about our service.
Victor K, July 2025
"Kenny has been brilliant"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Purchased my Range Rover from Marshall & Son, and was Kenny has been brilliant since the start. I've had some issues which they have helped get me booked in to be sorted, and when it's time to get a new car I will be going back to them
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Ed from Marshall & Son Motors in response to Kenny has been brilliant
Thank you for your kind words Victor! We’re glad Kenny and the team could help, and we look forward to welcoming you back when it’s time for your next car.
Dave H, July 2025
"This is the 2 nd car I have purchased "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This is the 2 nd car I have purchased from them, very knowledgeable and a specialist car dealer, customer oriented and have that exclusivity of one off cars which you cannot find elsewhere
A pleasure to do business with
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Ed from Marshall & Son Motors in response to This is the 2 nd car I have purchased
Thank you for your continued trust and support! We're delighted to hear you value our expertise and unique selection. It's always a pleasure doing business with you Dave.
Benjamin B, July 2025
"5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
staff were really friendly and helpful would highly recommend
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Ed from Marshall & Son Motors in response to 5
Thank you for the great feedback! We're glad our team made your experience a positive one. We truly appreciate the recommendation!
James D, July 2025
"Service was good"
3.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Overall the service was good when buying from Marshall & Sons. As a mechanic I found some further work that needs doing to the vehicle, but I'm happy with it at the moment.
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Charles T, July 2025
"Nice and easy"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Found buying through Marshall and Sons to be nice and easy. First time using them and I would look to recommend them to others. So far everything is all good with the vehicle.
+0 Found this review helpful
Ed from Marshall & Son Motors in response to Nice and easy
Thank you for your kind feedback! We're glad to hear your experience with Marshall and Sons was smooth and positive. Enjoy your vehicle, and we appreciate your recommendation!
John S, July 2025
"Land Rover Defender"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The service we received from the team at Marshalls and Sons was good, and everything is okay with the vehicle. Whilst there we bought a second vehicle for my daughter as it fit the bill for what we were looking for. The coffee there was also good, little things like this add up to a good service.
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Ed from Marshall & Son Motors in response to Land Rover Defender
Thanks for taking the time to leave a review John! We're glad to hear you're happy with both vehicles and the service you received. It’s always great to know the small details helped make your experience a positive one.
All the best,
The Marshall & Son Motors Team
Dianne R, July 2025
"Very pleased with the service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Purchased a Defender from the team at Marshall & Sons and I am very pleased with the service. Jason was very good, and the delivery guy was wonderful who did them proud.
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Ed from Marshall & Son Motors in response to Very pleased with the service
Hi Dianne,
Thank you for the lovely review! We're so pleased you're happy with your new Defender and the service you received. Kenny will be thrilled to hear your kind words.
All the best,
The Marshall & Son Motors Team
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