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4 reviews from our car dealer reviews community
Leave a review for Matford Land Rover
Leave a review

4 reviews from our car dealer reviews community

Leave a review for Matford Land Rover
Leave a review
"POOR CUSTOMER SERVICE"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The day before our service was due, we received a phone call saying our car couldn't be serviced in the time they allocated me. poor excuse was given and a load of waffle, poor administration and totally unprofessional. I've never had this problem with the local garages for my van and at half the price. Matford Land Rover get your act together!

"business run by accountants"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

bought my brand new Land Rover discovery sport in November 2020 When I drove off not being familiar with the instrumentation I did not notice the fuel gauge, which when I had time to get a bit more aquatinted with the car I saw the gauge was on red and in desperate need of fuel, the garage could only have put the minimum amount in. I had paid a £250 deposit on a used vehicle which when I decided on a new vehicle was no longer necessary and should have been returned immediately, Helston Land Rover did not understand this consept and hung on to the money and it took several reminders to get a refund. After a week of ownership some of the interior door trim. fell off and I got a recall for electrical work! On inspection of the tool kit I noticed the absence of a jack, wheel brace and triangle, I dont know if these ares extras but they are listed on the digital website as part of the tool kit. Conclusion. This Dealership does the minimum required and therefore I conclude that it is run by accountants for accountants.

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"Very unhappy customer"
3.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Discovery Sport from this dealership and have had a mixed experience since of the service department. Recently tried numerous times to get a service appointment on the telephone eventually had to leave a message on the system. Two weeks later I am still awaiting a return call. Roger Young in Plymouth actually answer the telephone and provide an excellent service.

"Update satnav"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Well done the team in parts and the workshop updated sat nav spot on well worth perusing this one. So if you have a 2015 discovery sport and your sat nav needs a update get in touch with parts at Matford’s. Many thanks chaps

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Dealership Information

Matford Land Rover is an Franchise dealership that is based in Exeter. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
4 reviews2.9 out of 5 stars — Rated Average
Excellent
1
Very Good
1
Average
1
Poor
0
Terrible
1

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    Contact Information

    Address

    Matford Land Rover
    Matford Park Road
    Exeter
    Devon
    EX2 8EL

    Get in touch

    http://www.matford.landrover.co.uk

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    25%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Matford Land Rover

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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