42% Reviews
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71% Recommend
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7 reviews from our car dealer reviews community
Leave a review for Maundrell & Co Ltd
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7 reviews from our car dealer reviews community

Leave a review for Maundrell & Co Ltd
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"Porsche 997 C4S"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently decided it was time to buy my first Porsche 911, this has been a dream car for me. I found myself in a position in life where I could comfortably afford one. I had always been keeping my eye on the market to see what is out there and had seen Maundrell's cars before. After calling up, I was invited in to look and talk about the different options with no pressure on me to buy a car there and then. After this visit I was very impressed with the team and their passion for cars. Later that week I had a phone call as they had just got a new 997 C4S in seal grey with the spec I had mentioned to them I wanted. This was car for me! They then prepared this car and told me about the work they had done; I liked that they didn't rush this process to get the car out the door and the job was done properly. I am very happy with my new car and the experience I had. I would be more than happy to recommend them.

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+1 Found this review helpful

David Maundrell from Maundrell & Co Ltd in response to Porsche 997 C4S

Hi John, Thank you for your kind words and glowing review, I'll pass these onto the team. Thanks again for your custom and we hope to see you in the future. David

"A superb experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would consider myself to be very experienced in the arena of purchasing cars and was very pleased with my experience at Maundrells. I initially came across them via their impressive Instagram account, before clicking through to their website. Upon my arrival to view a Porsche 911 I felt welcomed and as though I was in the presence of true enthusiasts. The sale process was pressure free and easy, along with the collection of the car - where all the things I discussed with the salesman were carried out as expected. Really nice bunch of chaps and true to their word. Would recommend. Carl

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David Maundrell from Maundrell & Co Ltd in response to A superb experience

What a lovely review, many thanks from myself and all the team. Looking forward to being able to serve you in the future, and in the meantime we hope you enjoy your new car. Regards David

"Exceptional"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Over the years I have dealt with many car sales teams. The service at Maundrell &Co was exceptional. The team are comprised of people who genuinely care about service and the cars they sell. I would describe them as car lovers. The vehicles for sale are premium/well specified and the attention to detail they provide matches the cars. Prior to purchase I requested an extensive list of upgrades. The work was top notch and the car is fantastic. I left with the lasting impression that for these people its not about the money; it's about the car.

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+1 Found this review helpful
"Terrible experience "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hello David, I have only had one person respond on Facebook about what's happened and that was Steve Rogers about a year ago.........you obviously don't know what happened so I'll try and start from the beginning......... I think I bought the car in late 2014 ? Saved for many years...... MY dream was a 911 but that was well out of my reach . So I decided on a 987 boxster S and this is how it played out ......... When I put a deposit on the car I was told it was a 56 plate and advertised by you as a 56 plate !! And the plate on it was private ( DF06 can't remember the rest ? ) after putting a deposit on the car a week later I was contacted by you and told it was in fact a 06 plate and would I still be buying the car ? David said he would put a years warranty on the car instead of 3 months and that there is no difference in prices from a 56 plate and 06 plate...... I went ahead and bought it and had my number plate transferred into it. On the day I collected the car ( a Saturday ) from maundrell I asked was everything checked and working ? I was told by the gentleman there that everything was checked and working..... I asked about some of the things in the car but he told me he only helps out there and doesn't specialize in Porsche. I left with the car and on my way home ( 150 round trip remember ) on the motorway I find that the heated seats don't work and I'm getting a vibration from the rear ! I have to wait until monday to contact maundrell and then was told to bring the car back . After a few days I had a friend follow me to bring the car back, after a week I was told my car was ready...... I asked a friend ( again ) to drive me down, when I collect my car I was told the rear wheel had a buckle in it and something about the battery had gone flat the heated seats needed resetting ( so much for checking the whole car over !! ) . What really pissed me off that day was checking the mileage and finding that there was over a 100 miles put on the clock, when I questioned this I was told that my car had to go to Swindon Porsche to be reset...... I was not happy that some twat from Maundrell has probably ragged the shit out of my car ! And told them it should have gone on a trailer...... I didn't get a comment. About 5 months down the line the car started leaking oil, the car had a warranty with maundrell so reluctantly I called them, they told me to drive the car down to them..... I refused and said that there's to much oil leaking and it will need collecting. I can't remember how long it took to get the bloke to collect the car but he seemed ok, he put the car on the trailer and tied it down , I checked over the car before it left and highlighted that I've logged the mileage. I think it was a week before I received a call to say my car was ready, I arranged for a friend to drive me down to collect the car, on inspecting the car I noticed that the under side of my front bumper was all scratched ! I complained about it and the the lady there agreed the next time my car was in they would sort it out . Well, a while later I put my 987 boxster s in for a health check, service and to sort out the bumper and a machine polish...... when I drove up to collect the car I was shocked at what could see ! It was up in the mud part of the premises and it was covered in mud all up the sides of the car ........I went and got the keys, when I started the car the engine sounded like shit ! I asked them what the hell was going on and I couldn't get a straight answer out of them. I told them to Bloody sort it out and left..... remember this place is a 150 mile round trip for me. Second time back the car was under a cover, when she took it off the car looked clean and sounded normal, I noticed that they didn't address the scratches on the bottom of the bumper but she promised " Again" they would be done the " Next " time I'm back .... .... well I paid the £1,000 and left...... two weeks later I was washing the car and when I started to dry it I noticed the only half the bonnet was machine polished ! I started looking at other panels and noticed more area's that weren't touched and scratches on the bumper ( my car hadn't been anywhere sense driving it home, just parked on my drive ) ....... I phoned them and went mad ! They asked me to bring the car back ( 150 mile round trip ) to which I said over my dead body will any car I own be going near that hole of a place again !! To top it off about two months after that my service light came on !! I bet they didn't even bother to service the car ! I ended up going to Porsche torque in uxbridge and asked them to do an oil service for me just for piece of mind . To add insult to injury, when I sold the car I had it advertised as an 06 plate which I was told by David Mundell ( remember.....when the car was for sale at Mundell and they had it up as a 56 plate and asking top money for it , when I put a deposit on the car I was told it was a 06 ) when I took my plates off the car I couldn't believe what was on the log book 55 plate !! The amount of money I lost because of them and their lies makes my blood boil even to this day . Now, if I see anyone on a Porsche page/site I'm a member of asking about maundrell I tell them exactly what happened to me !! All I can say is that the car was sold over a couple of years now but the service I received from start to finish from maundrell & co was shocking at best, I wish I could turn back time and never buy that boxster but that can't happen.....

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+3 Found this review helpful
"Absolutely terrible company"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Maundrell & Co are an absolutely terrible company, avoid at all costs. I bought a Boxster Steve and David and regretted it from the moment I took delivery of the car. They sold me the car with known faults and forced which forced me to take legal action against them. You have been warned, buyer beware.

David Maundrell from Maundrell & Co Ltd in response to Absolutely terrible company

Im sorry to read your negative review, and was surprised to read it some 8 plus years after you purchased your Boxster. We certainly don't sell cars with known faults and take customer service very seriously. Cars do get issues and we endeavour to sort them out in a timely amicable manner, providing free loan cars for bigger jobs. On checking our records I can see your car did have a couple of issues inside the warranty period and they were dealt with under warranty, and as far as I was concerned you were happy? The business has over the years has grown and improved in every department, and we are proud of what we do and the way we treat our customers. We sell 100's of cars a year and are bound to get the odd issue, that said they are a rarity and we have many 1000's of customers with a huge percentage returning time and time again for new vehicles and routine service work. I would like to extend an invitation to you, that when your next in the area you can pop in and I can personally show you around..... especially our amazing workshops of which we are very proud. Please give me a call so I can have the opportunity to restore your faith in us. Regards David Maundrell

"Excellent service and friendly staff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would highly recommend Maundrells to my family and friends. The help I received was excellent from all the very friendly staff. Everything went smoothly from choosing my Porsche to driving it home. I've had my car a month now and I still can't stop smiling :-)

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"Maundrell customer wantage"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I absolutely recommend Maundrell and Co, I would go as far to say I would buy from them again, they agreed to sort various bits out with the car with no drama, I was overall very happy.

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Dealership Information

Maundrell & Co are an experienced used car dealership based in Oxfordshire. They specialise in selling used prestige sports models and super cars from elite manufacturers such as Maserati, Ferrari, Morgan and many more. Servicing is available on site and finance packages can be arranged. Part exchanges are also welcome for those wishing to trade in their exisiting vehicle. This dealership operates on an appointment only basis and are open 7 days a week.

Car Dealer Reviews would love to hear from any previous customers of Maundrells, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

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Ratings
7 reviews3.8 out of 5 stars — Rated Very Good
Excellent
5
Very Good
0
Average
0
Poor
0
Terrible
2

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Contact Information

Address

Maundrell & Co Ltd
Blandys Farm Bassett Road
Letcombe Regis
Wantage
Oxfordshire
OX12 9LJ

Get in touch

01235 762033
https://www.maundrells.co.uk

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Dealership Statistics

71%
Would recommend this dealer to family and friends
42%
Percent of reviews responded to by this dealer

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