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I am the happiest customer to use their services. Their customer service is commendable, the cars are of high quality and what you see on their website is exactly what you see on the ground. They do follow ups to see how you are getting on and l felt important with their gesture
spent half a day here, all the guys were delightful, very helpful and accommodating, came in initially not knowing exactly what I wanted, to choosing the right model, to finance, to driving away the same day! Vey happy
I bought a car from this rogue car dealer recently, I paid a deposit and financed the rest. Initially I thought this bunch of liars were professional till I started having issues with the car. Barely 30 mins after purchase, I had to make an emergency stop on the motorway as there was a loose flap under the car, added to this the battery was bad and the engine management light (EMT) came on. I took the car back, the flap was fixed and the battery was changed however the car had the lingering issue of the EMT. I live 35 miles away and had to go back to them 4 times within a 2 week period leaving the car with them twice at my cost whilst this issue persisted costing me approx £200. Frustrated and within my rights, I rejected and returned the car less than 3 weeks after purchase. These rogues claim I asked for it to be fixed and have therefore “rejected” the return. Thankfully I have video evidence and pics which I have submitted in my complaint to the Finance company which part financed the purchase. I have also submitted email correspondence between myself and the rogues pointing out their inconsistencies and outright lies. Still waiting to hear from the Finance Company the status of my complaint. I have gone further with my complaint and can only wait for the outcome. Pls pls, save yourself stress. Run away from Haydar, Amin,Ali, and their master Hussain.
Reviewer has confirmed their email address
Purchased my new E 350 convertible from them two days ago. Haidar was there from the very beginning to walk me through all my questions but did not push me too hard. He also helped with providing the warranty for the next two years. Very happy with the whole experience, Recommend to anyone!!
this "dealership" in the loosest term, is shocking, once you have parted with your money, the service stops there. no reply from text or emails, and when they reply to reviews, its the same rhetoric (look for yourself) our car has lots of faults, and they are as obstructive as they can "legally be" Hussain is a one man band, who claims to run a busy dealership, MB is in no way connected to Mercedes. would I have bought knowing how they are?... absolutely not, just google the bad reviews, its your money so beware, there answers to reviews are all so polite.....just see what you get in person.
Reviewer has confirmed their email address
Bought my second Mercedes-Benz from MB Brent Park as I was happy with the first A class class I bought in 2018.
i received great service from MB BRENT PARK and they helped me buy my sons first car
MB Brent Park (formerly known as 14 Saints Automotive) is a used car dealer based in Neasden that specialises in providing top quality Mercedes-Benz cars throughout London, whilst also holding stock of other manufacturers too.
They are a family owned business that is dedicated to not only ensuring that you have the perfect car but that you can drive away in it as soon as possible.
Manufacturers: Sells a variety of makes and models
Independent Dealership
MB Brent Park
Central Business Centre Great Central Way
London
Greater London
NW10 0UR
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