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Bought a 2016 GLE cash sale, missing tools, locking nut, fire kit and first aid kit. Despite promise to provide the missing bits they have failed to do so. Just one excuse after another. Will have to take legal action and return the car. After sales service is non existent.
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Purchased 2 year old e class from Mercedes Caterham. Nothing but issues, customer care appalling aftersales even worse .avoid avoid avoid .you get treated bet at Poundland.
I came in to Mercedes Caterham on 14/7 for an upgrade procedure to my car, Alanna was on the service reception she was very informative very friendly and kept me updated at all times just want to say thank you very much
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Received first class service (salesperson Wesley Davis) during my negotiations with the Mercedes Caterham branch. Always kept up to speed as to the progress of the vehicle from central depot to branch. No pressure to buy, just courteous and professional service. Be happy to recommend this branch based on the quality of service.
Reviewer has confirmed their email address
Dear Mercedes Caterham, I would like to express gratitude towards the manner that " Lewis Irvine " sales representative dealt with me during the entire process of the sale of the car I purchased from the garage he works for. I will be happy to recommend the garage due to the service I have received.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Mercedes-Benz Caterham
381 Croydon Road
Caterham
Surrey
CR3 6PN
01883 333910
https://www.mercedes-benzretailgroup.co.uk/mercedes-benz-cars/contact-us/caterham/
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