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After nearly 40 years of buying cars, due to the atrocious service that I received from Peter Lycett, this is the first time that I have ever felt compelled to write putting my experiences on a customer feedback website to warn other people against using this company at all costs. Through the sale of my part exchange and purchase of my new vehicle I found them dishonest - changing the agreed terms, they promised things that were never delivered upon and continually provided inaccurate information! When the vehicle was finally delivered it was in an appalling state with contents of someone’s kitchen in the boot, stains on the seats and chipped paintwork! This was all from a company who claims to be one of Mercedes largest UK dealers. If you are lucky enough to read this, stay clear. James Light
Reviewer has confirmed their email address
Paid a £1000 deposit on a car 3 days ago, and just received a call to say they have sold the car to someone else today? How is that logical or legal? Awaiting a manager to get back to me, but the level of service and excuses is unparalleled. Avoid this place as the other reviews are terrible as well.
Reviewer has confirmed their email address
Engine management light on sensor needed changing charged 2400 for a new turbo that didn’t need doing Andrew King and the other management will not return my calls, disgusting service 2 1/2 weeks. They had my car to-ing and fro-ing saying it was fixed when it wasn’t got it back with a scratch they said they’d look into it three weeks later and several calls no reply.
Mercedes-Benz of Stockport 4,0 (1,5 tys.) Salon samochodowy w Stockport, AngliaZamknięte ponad 1 989 W skrócieCo nowegoProduktyOpinieZdjęciaInformacje Opinie z internetu Car Dealer Reviews 3/5 23 opinie Auto Trader 4,5/5 141 głosów Facebook 3,5/5 147 głosów Opinie Sortuj według Najtrafniejsze Najnowsze Najlepsze Najgorsze Sandra Kin Lokalny przewodnik·102 opinie·37 zdjęć wczoraj NOWA I bought a car from this car dealership. I don't recommend, stay away!!!! The staff is very nice, ofcourse, because they have a commission from the sale of the car, so they keep their finger straight...... They answered the phone without …Więcej +30 Grazyna Nejman 1 opinia 4 lata temu Jest super miła obsługa i atmosfera Mercedes-Benz of Stockport (właściciel) 4 lata temu Good Morning Grazyna Nejman, thank you for taking the time to give us a 5 STAR Google review. We’re delighted to see that you enjoyed dealing with us and we look forward to welcoming you back to Mercedes-Benz of Stockport in the future! Kind Regards, the team at Mercedes-Benz of Stockport. (Przetłumaczone przez Google) Dzień dobry Grażyna Nejman, dziękujemy za poświęcenie czasu na przesłanie nam 5-gwiazdkowej recenzji Google. Cieszymy się, że kontakt z nami był przyjemny i nie możemy się doczekać, aby powitać Cię z powrotem w Mercedes-Benz of Stockport w przyszłości! Z poważaniem, zespół Mercedes-Benz z Stockport. Maida 3 opinie·5 zdjęć 8 miesięcy temu I had an amazing experience at Mercedes Benz Stockport, from purchasing my car with Mohammed, who was extremely helpful and knowledgeable to the handover experience with the lovely Talia. …Więcej 2 Mercedes-Benz of Stockport (właściciel) 8 miesięcy temu HI Maida, Thanks for the lovely review, Tracey (Przetłumaczone przez Google) CZEŚĆ Maida, Dzięki za cudowną recenzję, Tracey Richard Smith Lokalny przewodnik·75 opinii·121 zdjęć 6 miesięcy temu Strongly recommend using somewhere else - this dealership doesn't want to know if you have a problem: So I bought a car from here a few weeks ago, reported issues with it within 48 …Więcej 6 Mercedes-Benz of Stockport (właściciel) 6 miesięcy temu Hi Richard, I am really sorry to hear of your experience with us, please allow me an opportunity to investigate this matter for you, if you can contact me directly at customerservice@lshauto.co.uk, with your registration and contact details, Tracey, Customer Service Experience Partner (Przetłumaczone przez Google) Cześć Richard, bardzo mi przykro słyszeć o twoich doświadczeniach z nami, proszę dać mi możliwość zbadania tej sprawy, jeśli możesz skontaktować się ze mną bezpośrednio pod adresem customerservice@lshauto.co.uk, podając swoje dane rejestracyjne i kontaktowe, Tracey , Partner Doświadczenia Obsługi Klienta cardealerreviews.co.uk https://www.cardealerreviews.co.uk › ... Mercedes Benz Stockport - Car Dealer Reviews Great team, who are very professional, polite and knowledgeable. Made the whole car buying experience, so enjoyable and exciting. Mark Davies was wonderful and ... 3,0 (23) autotrader.co.uk https://www.autotrader.co.uk › mer... Mercedes-Benz of Stockport | Car dealership in Stockport | AutoTrader everything about the experience was excellent. Mercedes-Benz of Stockport31 Mar 20Dealer reply. Wonderful to hear. Thank you for your review ... 4,5 (141) · £14,480 - £104,980 Where are Mercedes-Benz of Stockport based? What are the opening times for Mercedes-Benz of Stockport? facebook.com https://m.facebook.com › reviews Mercedes-Benz of Stockport - Reviews - Facebook The worst company/garage I've ever had to deal with. Took my van in for a service eventually got the service done over 2 visits (I presume it's done). 3,5 (147) Brakujące: opinie | Musi zawierać słowo: opinie uk.indeed.com https://uk.indeed.com › cmp › revie... Mercedes-Benz Group Reviews in Stockport | Indeed.com The mechanics are all top blokes, sales people OK. Management do not trust. It is very clicky management have their favourites. Its seems to be always young ... 4,0 (8 182) Podobne wyszukiwania Prześlij opinię good-garage-guide.honestjohn.co.uk https://good-garage-guide.honestjohn.co.uk › ... Mercedes Benz Stockport - Good Garage Guide - Honest John "I have to say it is the worst company that I have ever been visited for purchase of car and servicing " ... ******* KEEP CLEAR OF THIS COMPANY ******** FIND AN ... yell.com https://www.yell.com › biz › merce... Mercedes-Benz Of Stockport, Stockport | Car Supermarkets - Yell 8 gru 2022 — Opening hours · Review summary · Our location · Find us on · Reviews · See anything wrong with this listing? · Is this your business? 1,0 (1) yably.co.uk https://yably.co.uk › ... › Stockport Reviews about Mercedes-Benz of Stockport in Stockport 111 Wellington ... Write review. Write a message ... Share your experience - write a review! Your name ... Send an e-mail enquiry to Mercedes-Benz of Stockport. Contact name. youtube.com https://m.youtube.com › watch Mercedes Benz Stockport vlog |Brand new Mercedes C class review 2022| - YouTube 18:46 PRZESŁANY PRZEZ: Vlogs by Ibrahim OPUBLIKOWANO: 26 lut 2022 britainfirm.com https://britainfirm.com › england Mercedes-Benz of Stockport, Brighton Rd, Phone +44 161 276 9606 - britainfirm.com Reviews about Mercedes-Benz of Stockport, England, phone numbers, addresses, hours. Leave your feedback. marketingstockport.co.uk https://marketingstockport.co.uk › l... LSH Auto opens UK's first Mercedes-Benz Autohaus in Stockport 2 sie 2019 — LSH Auto UK has officially opened the UK's first Mercedes-Benz Autohaus – a dedicated retail space Mercedes-Benz of Stockport, ... Brakujące: opinie | Musi zawierać słowo: opinie Podobne wyszukiwania Sandra Kin Lokalny przewodnik·102 opinie·37 zdjęć wczoraj NOWA I bought a car from this car dealership. I don't recommend, stay away!!!! The staff is very nice, ofcourse, because they have a commission from the sale of the car, so they keep their finger straight...... They answered the phone without any problems, contacted me very quickly ... until I reported that the car was faulty, then they stopped replying to messages, they didn't answer emails, they didn't answer the phone, and when I called the reception they told me they had a day off or they were busy. When I started contacting customer service, either the salesperson or the manager would eventually write back or call back. The manager is cheeky, he made fun of me on the phone. It was impossible to communicate with him at all, he got photos confirming in what condition they sold me the car, and he asked what the problem was. Or maybe this, my dear Mr. manager, that the chassis of the car is total scrap. Modified muffler, no catalytic converter, lost car parts, some parts were not parts of any car at all, disconnected brake block, wires disconnected from sensors so it doesn't show errors, leaks, muffler with holes, accident car, painted front, rear, side. Honestly, I could write a book about the whole situation, it took so long for them to take the car back. Epic fail. The best was girl who gave me the car, asking her a question, said that she thinks that I know more about cars than she, and certainly about Audi, dear girl, I think you don't even know what car dealership you work in, that was your knowledge. Really everyone, do your research before you buy a car from this car dealer or do a very good research on the car. The manager asked if I had even seen the car before I bought it, that now I'm complaining. Yes, you were right, now thanks to you I will check every car, and if necessary, I will lie under them just to avoid such a stressful situation as I had with you. No customer approach, incompetent staff think they will dress in their suits and represent their car dealership well. Not only that, they wanted to cheat me out of money, they deducted some amounts from my deposit, and the truth is that if the car is damaged I have the right to return it within 30 days and get my deposit back, but this time the sales manager learned a lot from me because he was very not informed!!!!! The sales manager is a cheater and a liar, he was supposed to book an appointment with Audi to check the car, he didn't call there at all, I had to find out everything myself and fight for my own. Joke and defeat. And one more thing, don't let the customer service person waste time, everyone knows that you will try to whiten yourself and act in your favor, but I have my answer for your answers, there are photos, there are proofs, nothing more to say. And your sales manager will think twice next time before he treats someone in advance, blonde, woman, Polish - you already know that you have nothing to play, treat more people like me seriously in the future.
Reviewer has confirmed their email address
Bought a Mercedes nearly new. Approved used. From entering the building to leaving was horrible. Hated every minute of it. They are rude on entering and just seat you down. Not a word of help and when you question it they simply say it won’t be long. Then when you egg to where your supposed to be the handover experience is just horrid. Salespeople that know nothing of the cat so can’t go through the car with you, then you get it home and find a list of problems! Then they try to defend what they have sold. Legal action!
Reviewer has confirmed their email address
I come here every week to buy parts and Santos is very professional, well mannered, great spirit he is a star.Santos is a great man indeed.
Reviewer has confirmed their email address
Absolutely loved working with Santos from Mercedes Benz Stockport ! Made the car buying experience super easy! He Went above and beyond for us! Went in originally to look at options, didn’t end up buying but went back two weeks later to buy the exact same car we had looked at previously! Had a trade in legacy and upgraded to a Beautiful ascent! Been going to Mercedes Benz Stockport years for my legacy decided to upgrade due to growing family. Santos made what I thought would be a painful process super simple and easy! Santos thank you for everything, and I look forward to working with you in the future with my beautiful new car! Thank you thank you thank you! Recommend this dealer? Yes
Reviewer has confirmed their email address
This dealer he's a great and knowledgeable Auto mobile dealer out of their competitors. I will recommend him to worldwide!!
Reviewer has confirmed their email address
I came to the show room and I was received by a lovely gentleman called Santos and he just made my day. Thank you so much 🙏
Reviewer has confirmed their email address
We recently visited the Stockport show room. We were greeted by a young lady by the name of Mia. Mia made us both feel comfortable and relaxed with her lovely personality and her smile. She went above and beyond and excelled herself in everything she offered. She even brought us a cup of coffee… what a sincere and genuine young lady. Russ and Michelle Bramhall Stockport
Mercedes Benz Stockport is an Franchise dealership that is based in Stockport. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Mercedes Benz Stockport
111 Wellington Road North
Stockport
Greater Manchester
SK4 2QH
0161 885 0892
https://www.lshauto.co.uk/locations/1775/mercedes-benz-of-stockport/
| Mon | 08:00 - 18:30 |
| Tue | 08:00 - 18:30 |
| Wed | 08:00 - 18:30 |
| Thu | 08:00 - 18:30 |
| Fri | 08:00 - 18:30 |
| Sat | 08:00 - 17:00 |
| Sun | 11:00 - 17:00 |
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