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11 reviews from our car dealer reviews community
Leave a review for Mews Motors
Leave a review

11 reviews from our car dealer reviews community

Leave a review for Mews Motors
Leave a review
"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car from Mews and found David very helpful and professional. There was no pressure when deciding and I would definitely recommend Mews to friends and family.

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+1 Found this review helpful
"Very happy with purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have recently purchased a van from Mews Motor Company and found the whole process very straight forward. The communication was great throughout and I am very happy with my new van.

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"THE WORST DEALER "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Planned to buy a van, spoke to David Shepherd and been told if I'll pay for and is not fit for purpose i will get the refund. Van delivered late as he said need to be serviced and put new MOT however no mot. Van arrived in terrible condition, bodywork left hand side all the way scratched/pushed inside and rear door massive dent and windscreen chipped . Emailed David and i said i am not happy and i want a refund as van is in bad condition. His answered and said will take 14days and he will keep £500 from total amount (shocked). Our arrangement was to pay £7500 and 2 payments of £500, first end of October and 2nd end of November. However, delivered Thursday and Friday went to work, surprise, van overheating and loosing power so no work. Took it to garage and found thermostat blocked, waterpump and radiator cooling fan. Repaired at the lical garage as David didn't approve the dealer so paid £721 in 27/09/23. He set up extended warranty however not covered the coat because the van was faulty on the time. Tried loads of emails to David and never received the amount. Today 19/10/2023 David said he will keep the money for outstanding balance however our agreement was end if the month and he owes me this money because it's money for diesel to can work. TO ANYONE, AVOID MEWS MOTOR COMPANY

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+3 Found this review helpful
"Faulty Vehicle Lack of Response"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As others have said - I would also advise to AVOID at all costs. I spent a lot of money on a van from Mews last year. Problems from the point of delivery. I’ve spent thousands of pounds having van inspections and repairs and now expensive legal fees to bring a court case against Mews as they won’t issue a refund and haven’t responded to legal letters or requests from my solicitor. In the mean time I’ve been left with a vehicle that doesn’t work/can’t be driven as dangerous, so no form of transport. Complete nightmare and stress I could seriously do without.

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+5 Found this review helpful
"Avoid at all costs."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid buying ‘sight unseen’. My daughter has had to replace a gearbox, plus an aircon pump. The pointless warranty doesn’t cover anything and total silence from the company once they’ve got your money. Avoid like the plague if possible.

"AVOID AVOID AVOID AVOID"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would avoid. I brought a car from David the director seemed nice enough when picked up the car nothing was ready warranty wasnt ready, didnt have the spare key, didnt put the fuel in the car as agreed on sale. I had to put it myself and wait for the money to be refunded. Now the car has had problems since purchase and he doesn't want to know. He has blocked my number and wont help with the car. I am going down the rejection route and taking him to court I would urge anyone NOT to buy a car from here its not worth the hassle and the stress he has caused AVOID AVOID

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+3 Found this review helpful

Vera Bainbridge in response to AVOID AVOID AVOID AVOID

Wish i had read these reviews before i bought my car, broke down 3 days after delivery, david told me to get a mechanic and get repaired then send invoice, still waiting for payment since beginging of august, off to court we go.AVOID AVOID

"Brilliant service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a van for work and am very happy. There was loads of choice and it came with 6 months warranty and 12 months AA cover which I think is brilliant.

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+3 Found this review helpful
"Very helpful staff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have recently purchased a Ford Ka from Mews Motor Company and I am really pleased. The staff were very helpful and friendly and not at all pushy. The car was just as described on the website when I went to view it.

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+3 Found this review helpful
"Great Experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great experience when purchasing my new car online. There was excellent communication from David throughout the process and my car was delivered on the specified day and was exactly as described. I would definitely recommend this company!

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+3 Found this review helpful
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"cowboys"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

what a bunch of clowns!! refused to issue refund, they thought by ignoring us we would go away.. CCJ issued against mews motor company (David Shepard) claim has been escalated to high court enforcement officers (bailiffs). the sheriff's are coming Mr Shepard

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+3 Found this review helpful
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Dealership Information

Mews Motors is an Independent dealership that is based in Gloucester. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
11 reviews2.8 out of 5 stars — Rated Average
Excellent
5
Very Good
0
Average
0
Poor
0
Terrible
6

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  • Contact Information

    Address

    Mews Motors
    Morelands Trading Estate Bristol Road
    Gloucester
    Gloucestershire
    GL1 5RZ

    Opening times

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    Dealership Statistics

    45%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Mews Motors

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
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