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I purchased a car from Mews and found David very helpful and professional. There was no pressure when deciding and I would definitely recommend Mews to friends and family.
Reviewer has confirmed their email address
I have recently purchased a van from Mews Motor Company and found the whole process very straight forward. The communication was great throughout and I am very happy with my new van.
Planned to buy a van, spoke to David Shepherd and been told if I'll pay for and is not fit for purpose i will get the refund. Van delivered late as he said need to be serviced and put new MOT however no mot. Van arrived in terrible condition, bodywork left hand side all the way scratched/pushed inside and rear door massive dent and windscreen chipped . Emailed David and i said i am not happy and i want a refund as van is in bad condition. His answered and said will take 14days and he will keep £500 from total amount (shocked). Our arrangement was to pay £7500 and 2 payments of £500, first end of October and 2nd end of November. However, delivered Thursday and Friday went to work, surprise, van overheating and loosing power so no work. Took it to garage and found thermostat blocked, waterpump and radiator cooling fan. Repaired at the lical garage as David didn't approve the dealer so paid £721 in 27/09/23. He set up extended warranty however not covered the coat because the van was faulty on the time. Tried loads of emails to David and never received the amount. Today 19/10/2023 David said he will keep the money for outstanding balance however our agreement was end if the month and he owes me this money because it's money for diesel to can work. TO ANYONE, AVOID MEWS MOTOR COMPANY
Reviewer has confirmed their email address
As others have said - I would also advise to AVOID at all costs. I spent a lot of money on a van from Mews last year. Problems from the point of delivery. I’ve spent thousands of pounds having van inspections and repairs and now expensive legal fees to bring a court case against Mews as they won’t issue a refund and haven’t responded to legal letters or requests from my solicitor. In the mean time I’ve been left with a vehicle that doesn’t work/can’t be driven as dangerous, so no form of transport. Complete nightmare and stress I could seriously do without.
Reviewer has confirmed their email address
Avoid buying ‘sight unseen’. My daughter has had to replace a gearbox, plus an aircon pump. The pointless warranty doesn’t cover anything and total silence from the company once they’ve got your money. Avoid like the plague if possible.
I would avoid. I brought a car from David the director seemed nice enough when picked up the car nothing was ready warranty wasnt ready, didnt have the spare key, didnt put the fuel in the car as agreed on sale. I had to put it myself and wait for the money to be refunded. Now the car has had problems since purchase and he doesn't want to know. He has blocked my number and wont help with the car. I am going down the rejection route and taking him to court I would urge anyone NOT to buy a car from here its not worth the hassle and the stress he has caused AVOID AVOID
Reviewer has confirmed their email address
Vera Bainbridge in response to AVOID AVOID AVOID AVOID
Wish i had read these reviews before i bought my car, broke down 3 days after delivery, david told me to get a mechanic and get repaired then send invoice, still waiting for payment since beginging of august, off to court we go.AVOID AVOID
I bought a van for work and am very happy. There was loads of choice and it came with 6 months warranty and 12 months AA cover which I think is brilliant.
Reviewer has confirmed their email address
I have recently purchased a Ford Ka from Mews Motor Company and I am really pleased. The staff were very helpful and friendly and not at all pushy. The car was just as described on the website when I went to view it.
Reviewer has confirmed their email address
Great experience when purchasing my new car online. There was excellent communication from David throughout the process and my car was delivered on the specified day and was exactly as described. I would definitely recommend this company!
Reviewer has confirmed their email address
what a bunch of clowns!! refused to issue refund, they thought by ignoring us we would go away.. CCJ issued against mews motor company (David Shepard) claim has been escalated to high court enforcement officers (bailiffs). the sheriff's are coming Mr Shepard
Reviewer has confirmed their email address
Mews Motors is an Independent dealership that is based in Gloucester. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Mews Motors
Morelands Trading Estate Bristol Road
Gloucester
Gloucestershire
GL1 5RZ
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