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108 reviews from our car dealer reviews community
Leave a review for M H Car Sales Oxford Ltd
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108 reviews from our car dealer reviews community

Leave a review for M H Car Sales Oxford Ltd
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"Very impressed! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

MH Car sales were great, they really made me feel at ease and made the whole car buying experience really easy and hassle-free. The car is absolutely mint! It looks great on the drive and is really nice to drive. I will defo be recommending the car and the dealership to others, I'm massively impressed.

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"Genuine dealer"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Touch wood, I've had no issues at all with the new car, its been a pleasure getting used to it and figuring everything out. When I saw the Range Rover advertised with MH I knew I had to have it! It ticked all the boxes and was exactly what I was after! Really happy with the service too, they value your custom and look after you very well. Very genuine dealership.

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"Appalling."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Vauxhall vectra from MH Car Sales Oxford. Within 5 days of owning the vehicle the duel mass flywheel started making a horrific sound and also found a oil leak but on top of that a fault code of which a air intake leak was detected made matters worse. Once I finally made contact with someone who had the authority at the garage to act on any warranty I was told as I lived quite far away I was to take it to my local garage to get all the problems solved. This to me was perfect but the my local was to ring before any work was to commence to make sure it was covered by the warranty, of which MH car sales kept messing my local about and in the end said to my local they would do it. Once informed I rang MH and was told that nothing was covered by any warranty and that it was now my problem. Absolutely disgusting company to have ever handed my money to. Would rate zero stars if I could.

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MH CAR SALES OXFORD LTD from M H Car Sales Oxford Ltd in response to Appalling.

On informing us of the problem you had we asked you to take it to a garage of your choice local to you for diagnosis. We then contributed towards repair, after this we heard nothing more - Had you have contacted us we would have rectified. Unfortunately with a used car sometimes problems occur - however we can only sort it out if we are informed!

MH CAR SALES OXFORD LTD from M H Car Sales Oxford Ltd in response to Appalling.

On informing us of the problem you had we asked you to take it to a garage of your choice local to you for diagnosis. We then contributed towards repair, after this we heard nothing more - Had you have contacted us we would have rectified. Unfortunately with a used car sometimes problems occur - however we can only sort it out if we are informed!

Michael Joyce in response to Appalling.

No work was completed, I was complete messed about and then all I had was silence as my calls were then ignored. MH is by far the worst car sales I have ever worked with. To top it off the reply is an absolute lie. Disgusted. Stay away from the con artists. Friendly face when they want your money but when it has been handed over is when issues arise and no help, knowledge or care in the world. STAY AWAY

"Great "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

MH Car Sales Oxford were easy to deal with and great service, will be back.

"Fiesta Tdci"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Quite surprised by other reviews as I was over the moon with the service from Matthew MH Car Sales in Oxford. A Man of his word from start to finish and a lovely car bought for the Mrs with 0 problems at all. And will use again. Steve.

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"avoid!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car here two months ago. Seemed OK on test drive, so purchased car. Two months and £700 later, I am still having problems. The brakes failed on me within the first week of purchase. Although the car had a warranty, I was advised by a few people that the dealer wasn't the most trustworthy; so, because the problem could cost me my life (dramatic, but true), I took it to my own mechanic. There, I was advised that despite the fact I had been told it had a full service history, it hadn't been serviced for years. I hadn't thought to check the book, just took his word for it. There was a problem with the suspension that they rectified, they fixed the brakes, I had a light out despite it "passing" the MOT when I bought it... Not possible so was obviously a dodgy MOT. Took it away a bit annoyed that it had already cost me money only for the engine management light to come on within a week of this. So within two weeks, I had spent a small fortune on the car. A further two weeks later, the other side of the suspension is playing up and now the front brakes are squeaking. In addition to this, water is getting into the car and making a horrific smell. Angry at the amount I'd already spent, I took it back to the dealer. He said it wasn't a problem and he would fix it within a day and asked when I was free. I told him I needed the car for work but was off the next week so it needed to be then. He said that was fine and to text him when I got home with a date. I did this only to be ignored. Sent a follow up and was told he was away. He knew when I wanted to come in and omitted to tell me he was away... I was then told he would come back to me but he hasn't. Please take my advice- I wish I had listened to what I was told about him as it has cost me massively!

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"So many problems"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my first car from MH Car Sales Oxford. Not knowing a huge amount, I thought I'd be safe as the garage offered 3 month warranty. I spent £980 to buy the car but have since spent over £700 fixing it after it needing all 4 tyres replacing (they'd been painted to look new) it failed it's mot in Feb needing the front and back suspension replacing. it has broke down on several occasions each time returning it to the garage in which they said there was nothing wrong with it "it's just wear and tear" less than 24hrs later the front anti roll bar snapped at which point I was sick of them wasting my time as I need my car for work so gave in and just paid to fix the problems. Absolutely do not trust MH Car Sales Oxford.

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"Issues with the car"
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a VW Sport EOS back in June. I have had a few issues with it. I had to take it in to VW to get the radio code sorted and when I was there they pointed out that the breaks were 90% worn. I have also had issues with the convertible roof which leaks quite badly. The process of getting everything sorted has been very long winded. Although the car is quite good value for money, I wouldn't recommend this dealership due to all of the issues.

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+8 Found this review helpful
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Dealership Information

MH CAR SALES & BESPOKE OFF-ROAD - CAR SALES, LAND ROVER SALES, SERVICE, MODIFICATION AND RESTORATION

Our Sales Office Is Open By Appointment Only And We offer The Following

1. 14 Day 'No Quibble' Money Back Guarantee*

2.  Nationwide Delivery*

3. Video Viewing Now Available On All Vehicles

4. Video Test Drive Now Available On All Vehicles

5. Extended Warranty Supplied With All Vehicles To Give Peace Of Mind

6. Part Exchange Available

7. Contact-Free Finance Available

8. Credit / Debit Cards Accepted

9. Vehicle Reservation Service Available

10. Test Drives And Viewings Available By Appointment

Please Call To Make An Appointment To View, Our Advisers Are Available To Answer Your Questions - Call Us Today On 01993 224777 or Use Our Online Chat Facility

*Terms and conditions apply, please call for full details

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2013

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
108 reviews4.7 out of 5 stars — Rated Excellent
Excellent
94
Very Good
10
Average
1
Poor
0
Terrible
3

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    Contact Information

    Address

    M H Car Sales Oxford Ltd
    M H Car Sales Oxford Ltd Middletown
    Hailey
    Witney
    Oxfordshire
    OX29 9UF

    Get in touch

    01993 224777
    http://www.mhcarsales.co.uk/

    Opening times
    Mon By Appointment
    Tue By Appointment
    Wed By Appointment
    Thu By Appointment
    Fri By Appointment
    Sat By Appointment
    Sun Closed

    Dealership Statistics

    91%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About M H Car Sales Oxford Ltd

    Company Formed: 2013
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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