Quite surprised by other reviews as I was over the moon with the service from Matthew MH Car Sales in Oxford. A Man of his word from start to finish and a lovely car bought for the Mrs with 0 problems at all. And will use again. Steve.
Reviewer has confirmed their email address
Bought a car here two months ago. Seemed OK on test drive, so purchased car. Two months and £700 later, I am still having problems. The brakes failed on me within the first week of purchase. Although the car had a warranty, I was advised by a few people that the dealer wasn't the most trustworthy; so, because the problem could cost me my life (dramatic, but true), I took it to my own mechanic. There, I was advised that despite the fact I had been told it had a full service history, it hadn't been serviced for years. I hadn't thought to check the book, just took his word for it. There was a problem with the suspension that they rectified, they fixed the brakes, I had a light out despite it "passing" the MOT when I bought it... Not possible so was obviously a dodgy MOT. Took it away a bit annoyed that it had already cost me money only for the engine management light to come on within a week of this. So within two weeks, I had spent a small fortune on the car. A further two weeks later, the other side of the suspension is playing up and now the front brakes are squeaking. In addition to this, water is getting into the car and making a horrific smell. Angry at the amount I'd already spent, I took it back to the dealer. He said it wasn't a problem and he would fix it within a day and asked when I was free. I told him I needed the car for work but was off the next week so it needed to be then. He said that was fine and to text him when I got home with a date. I did this only to be ignored. Sent a follow up and was told he was away. He knew when I wanted to come in and omitted to tell me he was away... I was then told he would come back to me but he hasn't. Please take my advice- I wish I had listened to what I was told about him as it has cost me massively!
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I bought my first car from MH Car Sales Oxford. Not knowing a huge amount, I thought I'd be safe as the garage offered 3 month warranty. I spent £980 to buy the car but have since spent over £700 fixing it after it needing all 4 tyres replacing (they'd been painted to look new) it failed it's mot in Feb needing the front and back suspension replacing. it has broke down on several occasions each time returning it to the garage in which they said there was nothing wrong with it "it's just wear and tear" less than 24hrs later the front anti roll bar snapped at which point I was sick of them wasting my time as I need my car for work so gave in and just paid to fix the problems. Absolutely do not trust MH Car Sales Oxford.
I purchased a VW Sport EOS back in June. I have had a few issues with it. I had to take it in to VW to get the radio code sorted and when I was there they pointed out that the breaks were 90% worn. I have also had issues with the convertible roof which leaks quite badly. The process of getting everything sorted has been very long winded. Although the car is quite good value for money, I wouldn't recommend this dealership due to all of the issues.
Reviewer has confirmed their email address
MH CAR SALES & BESPOKE OFF-ROAD - CAR SALES, LAND ROVER SALES, SERVICE, MODIFICATION AND RESTORATION
Our Sales Office Is Open By Appointment Only And We offer The Following
1. 14 Day 'No Quibble' Money Back Guarantee*
2. Nationwide Delivery*
3. Video Viewing Now Available On All Vehicles
4. Video Test Drive Now Available On All Vehicles
5. Extended Warranty Supplied With All Vehicles To Give Peace Of Mind
6. Part Exchange Available
7. Contact-Free Finance Available
8. Credit / Debit Cards Accepted
9. Vehicle Reservation Service Available
10. Test Drives And Viewings Available By Appointment
Please Call To Make An Appointment To View, Our Advisers Are Available To Answer Your Questions - Call Us Today On 01993 224777 or Use Our Online Chat Facility
*Terms and conditions apply, please call for full details
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2013
Excellent | 116 | |
Very Good | 14 | |
Average | 1 | |
Poor | 0 | |
Terrible | 3 |
M H Car Sales Oxford Ltd
M H Car Sales Oxford Ltd Middletown
Hailey
Witney
Oxfordshire
OX29 9UF
Mon | By Appointment |
Tue | By Appointment |
Wed | By Appointment |
Thu | By Appointment |
Fri | By Appointment |
Sat | By Appointment |
Sun | Closed |
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