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Sold us a car not fit for purpose had been in accident and covered up. Parts cable tied together. Clutch and gearbox broke within 3 weeks. Mechanics told us car was dangerous. My kids and wife use this car. There customer care centre were rude told us they wouldn't of sold us a car like this and told us to pick up car or it would be left on street...wow what an awful place overpriced which we new but thought if we had issue we would be safe and it would get sorted...but no. Avoid at all costs don't make same mistake as 100s of others like us and stay well clear.
Reviewer has confirmed their email address
Abid from Midlands Trade Centre Ltd in response to Avoid at all costs
Hi Paul, we are advising all people that put reviews for the benefit of transparency and future buyers experience to mention the make, model, sales invoice number and exact name of the company on the sales invoice so we can verify your purchase and reply adequately to all genuine reviews. The reason for this is to not receive the bad reviews for vehicles that have never been sold by us but by similar named companies.
Staff were very helpful (to a certain extent) I waited 6 hours ... nothing offered - no apology etc. Eventually sorted - because of this delay and waiting around for 6 hours my own insurance was closed and I had to buy 24 hr insurance cover !!! because of the waiting around . 6 HOURS !!! I drove my car 35 miles on the motorway. 2 days later had a call to tell me the part they ordered for the vehicle is delivered !!! WHAT I was told NOTHIING ! I bought a safe car as far as I was concerned. I asked for an explaination then had call back saying wrongs car !!!?? I'm no longer confident in driving this vehicle I Ipaid additional funds to get it home. I HAVE EMAILED TWICE AND CALLED AND HAD NO RESPONSE. !!!!!!!!
65 Mile journey andto the Midlands Trade Centre was a total waste of time. Car should be a scrapper, taped up pipes trim missing 2 illegal tyres salesman a total liar only a blind idiot would buy this.
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Abid from Midlands Trade Centre Ltd in response to AVOID AT ALL COSTS
Sorry, we did not have a car for your expectations.
Friendly staff sure, but terrible overall experience due to false advertising a car with a blown head gasket and other issues as "excellent condition". I have tried contacting them, but they don't respond, and their forms don't work, so I will be filing a formal complaint with the Ombudsman and following legal channels if they continue to not respond. I am so gutted as would have been the perfect car without much difficulty to buy. Now it's a nightmare.
Reviewer has confirmed their email address
Abid from Midlands Trade Centre Ltd in response to Friendly staff, but false advertising
We have never advertised any vehicle as "excellent condition" and never do. No vehicle has been sold by us with a head gasket issue and we have never received any call/complaint from anyone with regards to this reviewer.
Bought Toyota 4x4 drives well fair price upon arrival warm welcome great service always recommend.
Reviewer has confirmed their email address
Seen a vehicle advertised online , phoned up and then they held the car for me till I got there the next day , everything was as described , lovely well mannered staff and great hospitality , will be returning to midlands trade centre and will strongly recommend ;)
Reviewer has confirmed their email address
Midlands Trade Centre Ltd let me down big time. falsely advertised the car, deceptive pictures not to show scratches. Then offered me a discount if i purchase as a trade buyer via some CAR DEALERS CLUB company, but in return would mean i get no consumer rights!
Reviewer has confirmed their email address
Abid from Midlands Trade Centre Ltd in response to FALSE ADVERTISING
This is a fake review. We do not have any car dealer club and do not know what reviewer is talking about.
VERY DISHONEST TRADER. LIED TO GET US TO HIS PREMISES, SUZUKI HAD MANY FAULTS, SOMETHING DESTINED FOR THE SCRAP YARD TRIED SELLING US, UNBELIEVABLE
Reviewer has confirmed their email address
Abid from Midlands Trade Centre Ltd in response to DISHONEST!!!
Thanks for the review. This suzuki we clearly advertised as "spares or repairs" and it requires brakes and clutch. It is still for sale on our website advertised as such. The value is £600 only due to faults. The reviewer did not read the advert and has not listed the faults upon inspection on a car that has been advertised as spares or repairs.
Avoid like the plague, terrible cars, no work has been done on them, rude when asking for money back without getting it
Mr Abid from Midlands Trade Centre Ltd in response to danmilko
Thanks for review, Yes, we are also an export centre and do also have old stock that is over 20 years old. Older vehicles including classics are being exported so no work is done on them.
Upon arrival, after a 480 mile drive, I was warmly greeted in a friendly atmosphere and offered much needed refreshments. The sprinter van was even better than expected, just as it had been described. Immaculately valeted, as are all their vehicles I saw, and ready to go. I was given the space to view the van in my own time. Traded in car for a fair price, bought van and drove it the 480 miles home, sweet as a nut. These are good guys, respected, recommended
Mr Abid from Midlands Trade Centre Ltd in response to Oak
Thanks for review.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Midlands Trade Centre Ltd
1198 Coventry Road
Birmingham
West Midlands
B25 8DA
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