Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


11 reviews from our car dealer reviews community
Leave a review for Milcars Mazda
Leave a review

11 reviews from our car dealer reviews community

Leave a review for Milcars Mazda
Leave a review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"On my sixth Milcars Mazda"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

That says it all! I have bought my vehicles from Milcars since 2008. Consistent caring attention and sound advice. I have just purchased a used car To run alongside my CX5. Milcars sourced a three year old car and in pristine showroom condition. Glen ensured all my requirements were met. Phil, Panay and all staff spot on with their customer care. Front of house counter staff polite and keen to satisfy. I now live in Yorkshire but will continue to travel to Watford for any cars I may buy in the future. Well done all!

Get Car Leasing

Reviewer has confirmed their email address

+2 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Very happy. Thanks Neil F "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Not one to leave reviews but would like to say thanks to Neil F at Milcars Mazda Watford who helped me with my purchase of a used 2019 CX5. No hard selling - knowledgeable, helpful and made the experience what it should be, a good one. Needed a faster turnaround due to an emergency and they were able to accommodate, so thanks to the rest of the team for that also. Next time I get a car, I’d want to see Neil F again. 👍

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"A room for improvement "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Approved section- the customer care most likely need some improvement. After the appointment was arranged, The vehicle wasn’t prepared, many scratches, stripped off the floor mats… we were told that once we pay for the car, the valeting will be made. The floor mats might be arranged…. . Upon dealing with the salesman Neil, we have been told that he will call us the next day- that didn’t happen. I’ve called them finding that Neil is busy at the moment. I’ve asked for a call back- never happened. Very disappointed. The experience in all, looked like- It is what it is, take it or leave it. Overall a benefit for us as we’ve bought so much better Mazda car with so much better experience.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Loyalty and Customer Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my Mazda from Milcars in 2010, brand new. I have always had my service and MoT at Milcars and I have to say that the customer service is exemplary. The print out given, carefully detailing the work performed (hardly anything. Mazda's are amazing!!) and the past service and MoT history is clear and well ordered. Today I will mention Stephannie and Kerry as amazing ambassadors for Milcars and for Mazda. Thank you.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Liars not to be trusted "
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was told of their drive away insurance during conversations with the salesman David Van Geene and asked about this insurance was told not to worry we'll sort it when making arrangements to pick the car up (knowing I was travelling from Wirral to London). Arrived and it was never sorted. Then told this is something I have to sort but never advised of this beforehand and never given the number to do this. David then denies ever telling me about this insurance. I contact their manager Andrew and told him this is wrong. He contradicts himself saying they don't have to tell me but should tell me about services they offer?! Andrew looks into it further and tells me about the initial conversation where I said it sounds interesting (making David a liar because he said it was never discussed) and apparently that means I'm not interested so they don't have to fully inform their customers. My advice would be don't bother go somewhere where they do what they say and can keep their story straight.

"New Mazda 3"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just brilliant. The salesman (Neil Franklin) worked hard and delivered on every promise. Above and beyond. Great service.

"I now have 2 Mazdas!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have always had sports cars but got fed up, getting old,of gear changing in traffic... then I heard about the MX 5 RFautomatic. I’m told I had one of the first imported. It is the nicest car I have ever driven and the whole business of ordering, buying and driving it off was a delight. So, when I needed a new small car for transporting grandchildren I went back to Milcars Mazda and again had a brilliant experience of buying a Mazda2. Everyone from the front dest onwards is friendly and welcoming, especially the salesman Neil.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Excellent dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent experience at Milcars Mazda from start to finish. All the staff are crisp,polite and efficient. They obviously take great pride in their cars which reflects in their terrific salesmanship. Especially Neil Franklin who goes the extra mile!. If there was a top salesman award then it should be awarded to Neil. Excellent sales and aftercare sales service by everyone I dealt with including Chris who was very patient explaining all the cars features.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Great service and a great car."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought an MX5 RF from Milcars Mazda Watford at the end of November 2018. I knew the car I was looking for - an ultra-low mileage car with leather seats and satnav - and Milcars had exactly what I wanted on their website. I have to say the process of purchasing my car was completely flawless. I arranged a test-drive by phone, and when I went into the dealership the next day as arranged, I was met by sales executive Neil Franklin (neil.franklin@milcars.com). Neil listened to my requirements, didn’t waste my time trying to convince me to purchase anything I didn’t need, and took me out on a thrilling test ride around the local lanes. On top of that, I got a fantastic deal, which means I’ve got a much higher-specced car than I expected to be able to afford. The car - an MX5 RF 1.5 Sport Nav - is fantastic: I’d spent the past three months looking at reviews online, and I knew it was the car I wanted, but driving it for the first time was amazing. It’s extremely responsive but also comfortable and forgiving. And it’s economical to run too - so far I’ve done 600 miles, most of it on 50 MPH roads, and the car has returned 53 MPG. If, like me, you’ve hankered after an MX5 for years, don’t hesitate, just buy one - you won’t regret it. I have no hesitation in recommending Milcars Watford if you are in the market for a Mazda. Neil was a delight to do business with, and I cannot recommend him highly enough.

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful
"Great experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my first new car from milcar Mazda in Watford I could not have wished for a better experience, the staff were warm , friendly and extremely helpful and polite. The salesman who sold me the car Gary Bell looked after myself and my family extremely well and lived up to all my expectations I could not recommend milcars Mazda enough especially our salesaman well done Gary Bell.

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

Milcars Mazda is an Franchise dealership that is based in Watford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
11 reviews4.4 out of 5 stars — Rated Very Good
Excellent
9
Very Good
0
Average
0
Poor
2
Terrible
0

Add Review

  • Submit new information

  • Contact Information

    Address

    Milcars Mazda
    Otterspool Way
    Watford
    Hertfordshire
    WD25 8HL

    Get in touch

    01923 708328
    https://www.milcars-mazda.co.uk/

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    81%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Milcars Mazda

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more