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If Volvo keeps this level of service, no body will care about how good is the car. Mill Volvo is the worst dealer ever.
Arranged an MOT with courtesy car at Mill Newcastle. Beware that a courtesy car from these guys only lasts for the day of the MOT, so when they keep your car for a week to do work on it, no car for you. They told me on a Monday that they expected the car to be ready on Tuesday, but worst case scenario by Thursday. By Thursday lunchtime, they've not yet bothered to contact me. When I call, they're busy, which is fine but I ask for a call back. I miss this and am left a voicemail telling me they hope it will be ready by Friday or the weekend. When I call back to discuss, I'm told that they won't talk to me as they have left a voicemail so there's no need. Overall exceptionally disappointed with this place.
Mill Garages is a name synonymous with Volvo in the UK, having represented the franchise since 1965.
If anyone has any further information about this business then please leave a review below.
Manufacturers: Sells a variety of makes and models
Franchise Dealership
Mill Volvo
Scotswood Road
Newcastle upon Tyne
Tyne and Wear
NE15 6BZ
0800 612 4715
https://www.volvocars.com/uk/find-a-dealer/retailers/newcastle
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