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4 reviews from our car dealer reviews community
Leave a review for Milton Keynes Hyundai
Leave a review

4 reviews from our car dealer reviews community

Leave a review for Milton Keynes Hyundai
Leave a review
"Thanks Chris"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can't fault the service I recieved from Chris, went in for a browse feeling out of my depth as a solo female car shopping and Chris couldn't have been more helpful explaining everything without being patronising or pushy. Thanks Chris!

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"Awlful Place. Avoid."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Took my car here for a safety recall, letter told me it was a software update that was required and should take about 40 minutes. When I booked it in I was told about 30 minutes. I got my car back after an hour and was told they had carried out a 'free' health check. I never authorised this and car was serviced by this dealer about 6 week ago. Well the outcome was almost an £1200 bill for work that is required, 2 items being 'Immediate' (2 tyres with 3-4mm of tread, legal limit is 1.6mm) and 3 other as upcoming. They want £258 a tire (Black Circles are £208 for same tire they quoted and another top brand equivelent is around £180)! daylight robbery! When asked about overinflating tyres and uneven wear, apparently they only inflate to manufacturer specs, then go on to say they inflate to 36 PSI, Hyundai spec is 35/40 PSI for my car depending on load, so 36 PSI is not to spec. They are overinflating/Dangerously underinflating by their own admission, as they know better than the manufacturer. Stupidity and arrogance from a business that claim to be responsible. The contradictions they come out with are unreal. Even the technician video states 'the front tyres are 3mm at the lowest point, above the 1.6mm legal limit, anything under 2.9mm is a red item as per Hyundai service centre and will need replacing in the future'. So why has the report been marked as requiring immedate attention. A £1200 bill for a 14 month old car, there is nothing free about the unauthoried heath check! Its clearly a shady business ploy to scare people to pay for work that is NOT immediately needed buy could be upcoming soon, under the disguise of being a responsible business. It does make you wonder, if this is a one off or a regular practice to make extra money off of unsuspecting customers. Quite frankly the arrogance of this dealership and the brand manager are astonishing. Brand manager not willing to listen to customer feedback as quite simply he know best. Its simple, if you dont listen to your returning customers, they will go elsewhere, Its that simple. The brand director also claims that they decide that the Vehicle Health Checks are complusory (without as much as asking thier customers if they want them done), even though Hyundai UK dont, because they are a responsible business. However they didnt want to be a responsible business when their employee was blasting my new car around at 85mph, whith an engine managment light on! When asked why my car had never had this check done before, he said 'hand on heart, its been done eveytime you car has been in'. I said where is the evidance for that. Apparently if its on the system they will provide it. I did say to him that they need to ask to carry out these checks as its not their vehicle, I was met with with all due respect its not your business! What a way to speak to your customers! It's clear to see why main dealers get such a bad reputation, with directors like this.

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"Outstanding Customer Service & conduct!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We called in today with the intent of purchasing a Toyota Yaris which this excellent and professional dealership (N.B. Hyundai main dealer) had for sale. The vehicle had been taken in as part ex. for another model. From the moment I spoke to the sales team (12 hours earlier), I was impressed by their level of professionalism and conduct. Honest, courteous, patient, polite......not typical of the motor trade in my opinion, so a breath of fresh air. We don't live local to the dealership and had made a special journey of close to 100 miles (roundtrip), which I am glad we did. We observed other members of the public being treated as well as we were and we also were able to do the deal on the day, sodrove away the vehicle we had made the trip for - so very happy. Would return again and whilst our own experience was only on sales would highly recommend this dealership for its positive and courteous culture. Excellent!

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"jmcd"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All concerned were very helpful and I didn't have any worries in the whole process.

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Dealership Information

Milton Keynes Hyundai is part of the Delgarth Motor Group and is an approved Hyundai dealership selling new and used Hyundai cars to customers across the Buckinghamshire area and beyond. This dealership offers Servicing and parts on site. Fleet sales and motability are also available from their premises. 

Car Dealer Reviews would love to hear from any previous customers of Milton Keynes Hyundai, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
4 reviews3.9 out of 5 stars — Rated Very Good
Excellent
3
Very Good
0
Average
0
Poor
0
Terrible
1

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  • Contact Information

    Address

    Milton Keynes Hyundai
    Watling Street
    Milton Keynes
    Northamptonshire
    MK19 6AQ

    Get in touch

    01908 569224
    https://dealer.hyundai.co.uk/milton-keynes

    Opening times

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    Dealership Statistics

    75%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Milton Keynes Hyundai

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