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57% Recommend
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14 reviews from our car dealer reviews community
Leave a review for MJC Motors Tividale
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14 reviews from our car dealer reviews community

Leave a review for MJC Motors Tividale
Leave a review
"Top service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Called to discuss vehicle requirements, advice was excellent with no hard sale, Had car that suited my requirements at a very good price everything was as promised they even did a complimentary service prior to delivery could not have asked for more

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"Look elsewhere for a trustworthy dealer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I regret to say that my experience with MJC Motors has been deeply unsatisfactory and distressing. I was immediately faced with a litany of mechanical issues, including a serious petrol leak and unresolved oil leak, which not only compromised the vehicle's reliability but also posed significant safety risks. Despite the car's faults becoming apparent immediately after purchase, MJC Motors has continuously failed to rectify these issues effectively, leaving me with a car that is undriveable and dangerous. It is important to note that the dealership has also refused to recognise my short-term right to reject the vehicle within 30 days, as is my entitlement under the Consumer Rights Act 2015. The lack of responsibility, customer care, and due diligence from MJC Motors is alarming. The car was presented to me as thoroughly inspected and fit for sale; however, the reality could not have been further from the truth. The vehicle's condition upon sale was not as described, not fit for purpose, and certainly not of satisfactory quality. Their response to the situation has been dismissive and evasive, ignoring my consumer rights and leaving me out of pocket for a vehicle that I cannot use. I have attempted to resolve the matter fairly, offering them the opportunity for repair and even suggesting a partial refund as a compromise. Unfortunately, MJC Motors has been uncooperative and unresponsive to reasonable requests. To anyone considering purchasing from MJC Motors, I would urge caution and suggest thorough due diligence before proceeding. Based on my experience, I cannot recommend their services and would advise potential buyers to look elsewhere for a trustworthy and reliable car dealership.

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"STAY WELL CLEAR"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

!!STAY WELL CLEAR!! I never usually write reviews but want to save someone else the money, stress and time dealing with MJC Motors has cost me to date. I purchased a car from MJC Motors about 6 months ago and I have now finally had my rejection approved after a long battle to prove all the major issues. I have had to arrange two reviews at my own cost which highlighted issues such as oil leaks, coolant leaks, corrosion and evidence the car had been in a collision. MJC refused to acknowledge any of the problems and it was also suggested there had been an attempt to conceal the issues on a later inspection. Don’t be as naive as me. The condition of their “workshop” attached to the showroom should tell you all you need to know about this business. I have been hit with hire car costs for the 6 months where I did not have the car. MJC are now refusing to return my £1000 deposit despite the finance company agreeing with the rejection. My advice would be to not go anywhere near this company. Their customer service is absolutely abysmal. If this is how they treat all customers I have no idea how they are still allowed to operate as a business.

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"Avoid avoid "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dodgy. Avoid at any cost.They sold me car with broken gearbox. While test drive I could hear a grinding sound (not typical for worn-out gearbox). I've been told it's an issue with front breaks cover and it will be sorted out. On collection day, seller was insisting that I need to buy extended warranty because "those automatic gearboxes ain't cheap if they break down". I found it quite odd since there was no reason for this kind of suggestions, I thought. On the way back i noticed that this noise is still there. Since it was getting late I decided to check it out next day. Following day I went to 3 different garages for check-up. Without mentioning anything to the mechanics all of them came to the same conclusion, "gearbox is f***ed". Rang the car dealer the same day but they refused to help me and asked me to ring in Monday morning. So I gave them a call and was told to wait a month or two "so the claim does not look suspicious". After all they refused to sort this out and I ended up paying nearly 3k for gearbox repair.im 100% sure they were aware of the issue. Do yourself a favour. Walk away from them. 1

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"Worst place worst dealer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Worst place to buy a used car, I bought a Mercedes CLA and have been facing a lot of problems. Read through each individual review on Google reviews before you decide to buy a car with them. You might change your mind, their customer service is worst and they don't really care about a customer's interest and are only after the money they want to make.

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"purchade of mercedes cla"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

excellent service and fabulous price,was very helpfull all through the purchase

"Very good"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great value and MJC Motors Tividale easy to deal with without high pressure.

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"Great company- a pleasure to deal with"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a slk200 from MJC Motors Tividale and was very pleased with it,no problems so far.

"A COMPLETE SCAM!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from MJC Motors last year and they advised that I have it serviced so I am eligible for the warranty (stupid I know!) Luckily I had my usual mechanic to take a look and EVERYTHING was failing and on its way out! I spent a few thousand on a piece of rubbish! MJC are good at covering up BIG issues! Wish I had had my mechanic look at it first. Lesson learned! Taking them to court and going to get all I can out of them!

John collier in response to A COMPLETE SCAM!

I feel your pain mate had similar problems myself a couple of years ago ended up in court was the only way to get them to pay for repairs would definitely not recmoment to my worst enemy good luck.

"i brought a mazda from mjc oldbury poor "
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car i brought from MJC Motors Tividale had no petrol in it when i went to collect it. Now something gone wrong with it to a reply i got they have no room to sort the problem and it may be the brakes . Also was told he would put my private plate on the car which took 4 weeks This car i have only had for a month. NOT THE BEST CUSTOMER SERVICE.

Staff from MJC Motors Tividale in response to i brought a mazda from mjc oldbury poor

sorry to here of your bad experience. The private plate is nothing to do with us . We don’t get involved in plate transfers. We don’t actual do a tank of fuel in our low prices.

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Dealership Information

This particular MJC Motors dealership is the Tividale based branch of MJC Motors Ltd. They specialise in selling used ex-fleet and company vehicles from a range of makes and models. All cars sold are HPI cleared, undergo a full pre sale inspection, valeting and come with a 12 months parts and labour warranty. Delivery is available nationwide and overseas. Finance plans are available and part exchanges are also welcome with a free valuation service provided. This dealership are open 7 days a week. 

Car Dealer Reviews would love to hear from any previous customers of MJC Motors in Tividale, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
14 reviews3.2 out of 5 stars — Rated Average
Excellent
6
Very Good
2
Average
1
Poor
0
Terrible
5

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  • Contact Information

    Address

    MJC Motors Tividale
    88 Dudley Road West
    Oldbury
    West Midlands
    B69 2HU

    Get in touch

    0121 557 5444
    http://www.mjcmotors.net

    Opening times

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    Dealership Statistics

    57%
    Would recommend this dealer to family and friends
    7%
    Percent of reviews responded to by this dealer

    Additional Information About MJC Motors Tividale

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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