I couldn’t ask for better service from mom motors I took my car to them for a diagnostic and they were more than happy to deal with me and walk me through it all and made sure I got it step by step the women who dealt with me (Shannon) was amazing always happy to help at the first incident they lent me a courtesy car till my car was ready for collection and they were not pushy on me bringing it back at all. All in all great customer service from there whole team would highly recommend going back to them for the best experience with your cars. Thanks again guys.

Two vehicles in two days. No return of promised phone calls, hard to get in touch with. Incredibly poor service and one of them did not even get the complimentary washing service and had to return to get the service light reset. Thinking it might be more advantageous to travel the extra distance to the new VW dealership in Swindon.

I booked the car in for mot and wanted a couple of extra bits done but when I tried to contact them the relevant people were not available and would call me back. After 4 attempts the service adviser said they would deal with it. After the lot was done and the parts not fitted I asked why to be told they would phone me. This wasn’t done either and then another call to service department finally produced a call back 1-1/2 weeks after the work was completed and wanted to charge £80 plus fitting for a tiny plastic trim. Terrible service.