Monarch Car Sales Worcester reviews, Worcester
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12 reviews from our car dealer reviews community
Leave a review for Monarch Car Sales Worcester

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12 reviews from our car dealer reviews community

Leave a review for Monarch Car Sales Worcester
Click on the stars to start your review
"Great service, happy to recommend"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Matt from Monarch was very helpful when I bought my WV Tiguan. He was full of knowledge, the price was reasonable and even spent extra time fixing an issue I had with the Sat Nav. He promised to sort a few minor chips in which paint work, and replaced the parcel shelf which was missing. He even kindly gave me an iPhone cable to plug into my new car the day I picked my car up as my phone was almost dead. Great after care. Happy to recommend them again.

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"A great service "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Wanted a Mini Cooper s soft top in cream told them the speck I wanted within a few days my dream car was waiting for me to pick it up I can not fault the sales guys fantastic service and the car looked stunning with the top down and I was a very happy with the car I would most certainly go to Monarch Car Sales again.

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"Donna"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My car had a faulty seat belt which they replaced with genuine VW parts without any hassle under the 3 month warranty period. They were very helpful in resolving the problem.

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"Dream car"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All round wonderful service. Trying to find a car a s good as this for the price was like trying to find a needle in a haystack but I am so happy with it. I bought a Vauxhall Corsa from them in April and I can not say a bad word. Absolutely fantastic. The salesmen were all very helpful and friendly. I have not had any issues with the car up to now. I will definitely be recommending them to my friends and family.

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"Liam"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently bought a golf from monarch car sales and the service provided was excellent. Had a problem linking music through the parrot handsfree device the car came with, when asked for help they were more than happy to help and resolve the problem. More than happy to purchase again from here, worth the 5 stars.

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"Jo"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased my BMW 1 series at Monarch. Great deal. Staff were professional and helpful. Had a minor issue with the car at first but Monarch sorted this out quickly and efficiently. Couldn't wish for a better service.

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"Matt"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I brought a BMW Z4 from this car dealership last year, when I picked it up it looked stunning, I later had an issue with the starter motor which was replaced under the extended warranty they offer. The service team made the claim on my behalf and I was soon back motoring. Very professional and very high level of service. I will be back for my next purchase.

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"ANGRY GOLF OWNER"
1.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

GOLF OWNER. AS SAID IN OTHER REVIEWS MONARCH CAR SALES ARE QUICK TO GET YOUR MONEY BUT TERRIBLE CUSTOMER SERVICE AND REPAIRS VERY LOW STANDARD. THE STAFF ARE RUDE, SHOP ELSEWHERE THEY'VE HAD MY CAR MORE TIMES TO FIX THAN ANY CAR IVE OWNED AND THE SERVICE FIX TIMES ARE RIDICULOUS. YOU COULD BUILD A PLANE IN THE TIME THEY TAKE TO DO WHAT WOULD BE A SIMPLE FIX TO A REAL MECHANIC.

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"Chris"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The whole purchasing process couldn't of been any easier, I was even able to pick up the car a couple of days earlier than expected and as this was on a weekday they stayed open an hour late for me to come and collect it, I was very grateful.

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"Jodie"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Poor customer service at Monarch Car Sales in Worcester. Faulty car strong fumes leaking into cab of car. Ignoring all points of contact, not sorting any issues even though it's under warranty. They are fine when taking your money but when problems happen they don't want to know. Avoid.

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Dealership Information

Established in 1995, Monarch Car Sales are an independent specialised used car dealership based in Worchester. A wide range of used cars are available with this dealership also specialising in Audi and Volkswagen sales. This dealership offers an on site service centre for servicing and repairs. Extendable warranties are available on purchased vehicles and finance can also be arranged. This dealership is open for viewing 7 days a week.

Car Dealer Reviews would love to hear from any previous customers of Monarch Car Sales, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Warranty
Ratings
12 reviews4.1 out of 5 stars — Rated Very Good
Excellent
9
Very Good
0
Average
0
Poor
2
Terrible
1

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Contact Information

Address

Monarch Car Sales Worcester
Hylton Road
Worcester
Worcestershire
WR2 5JS

Get in touch

01905 424900
http://www.monarchcarsales.co.uk

Opening times

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Dealership Statistics

75%
Would recommend this dealer to family and friends
75%
Thought the dealer was knowledgeable and helpful
75%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

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Additional Information About Monarch Car Sales Worcester

Company Formed: XXXXXXXXXX
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Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
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