Avoid Motor City. Had an extremely disastrous experience with a vehicle that we have purchased December last. Without going into detail, do yourselves a favour and do not buy vehicles at motor city Birmingham. We have lived a nightmare from December up to May when Motor City Birmingham took the car back, for much less than we have bought it. An entirely waste of money. Unprofessional, disrespectful, a place to avoid.

AVOID this company at all costs! I bought a renault clio and the day after the engine light came on. Motor city Birmingham told me yo take it for repairs and they'd pay! They refused payment once work was carried out! They have me a warranty card, I phoned the company they had no record of the business or car I bought! They're were 18 different faults with my car! They don't HPI check the cars as mine was also a recall I found out a week after I bought it! They dont even clean the cars out! When i received mine it was full of prescription meds all over the car (I have 2 young kids glad I checked before) and someone else's belongings in the boot (it was rammed full of clothes, toys etc) Don't believe anything they tell you! I have all the calls recorded for evidence in the near future.

Excellent service from Motor City Birmingham, prompt, polite very happy.

Bad service from Motor City Birmingham. I bought a Mercedes A class (CE13 LZf - currently listed again) from them, worse decision but lucky 14 day cool off allowed me to reverse my deal. I was told no service was needed but waiting on paperwork to prove it. Car wasn’t even clean on collection plus on redlight. When driving home the car home on collecting the gearbox went, service light 2400 overdue. I gave them 7 days to rectify to which it wasn’t and I wasn’t contacted, I had to chase and check up daily for updates. Plus no mileage history, I don’t know why I trusted this garage in the 1st place but I would stay well clear. Wouldn’t want someone to experience the ballache of a situation I have. Finally I have had the fund returned and can say I would never recommend the garage.. always read reviews! Also avoid that specific a class too!

I received a very professional service from the team at Motor City Birmingham Limited and throughout my experience they showed the utmost due care and attention. Everyone was so polite and courteous, and they all made sure that I was very happy with the purchase of my new vehicle. I feel confident in recommending their services to other work colleagues, family and friends as I know no one will be disappointed in Motor City Birmingham Limited's service and experience.

The people at Motor City Birmingham know exactly how to offer great customer service both before my purchase and the after sales support. Faultless and professional in all they do. This outfit should be a model for all car dealerships. Well done all. Very satisfied customer!