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40 reviews from our car dealer reviews community
Leave a review for Motor Market Ltd
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40 reviews from our car dealer reviews community

Leave a review for Motor Market Ltd
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"Poor service "
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car six months ago out of warranty gearbox packs up garage quote 3000 pounds for new gearbox rang motor market spoke to a guy name Adam to no joy told me that I should of carried on with my warranty wich only covers 500 pound left me in such a mess only bought the car to get me to the QE hospital as I’m a cancer patient there I’m left with a 10,0000 pound bill and no car thanks motor market Cradley Heath

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"A complete Sham"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a car from the Motor Market which i was told came with a brand new mot, service and AA checked. Less than 4 hours of having the car, I took it back after finding it had a tyre that was bald on the innerface. They took it back and replaced the tyre for me with no problems, an appology and told me would need to get the tracking done (this didnt come with the new tyre) I went away happy. A week later i returned the car again because i found it had an oil leak. They took the car back and fixed the leak. Again i went away happy thinking it was just teething problems which were being sorted. A week later i went away to Brean for the weekend. On the return journey within the 1st juntion of the motoway, I was in the middle lane and loss all power. Petrified i managed to roll to the hard shoulder. I called the AA which was complimentary with the car to be told that the cover supplied was basic cover which didnt cover me for motoways. At a cost of £250 i managed to get the car towed back to them. When discussing what had happen and were i was then the car broke down, i was told "you do realise its a diesel and needs a good run now and again". i then reminded them where i broke which on the motoway. They had the car for 1 week and offer me a curtsy car which i accepted. I picked up the car on a Friday afternoon where i was reassured the problem had been fixed. The day after i was on the motoway and guess what i broke down again with the same problem. I managed to get the car back to them. They invetigated the problem and told me the work that had been done to rectify the problem hadnt been done properly and thats why i broke down again. As you can image by this time i was heartbroken and didnt want the car back. They offered me another car which i accepted. And 1month of problem free motoring i thought i had cracked it. Low and behold guess what theres a funny noise coming from the engine. Took the car back again. To be told it needed a new Cam Belt. They fixed it but there was still a noise coming from the engine. I queried this with them to be told it was just the noise that all Peugeots make. So i took there word and carried on. 1 week later guess what i broke down again. Engine lights flashing all over the place. They took it away and said they couldnt find any faults with it and reset it. My warranty ran out 2 weeks ago and guess what ive broke down again. Same thing happend again as when they had it back and coundnt find anything wrong with it. Only this time i took it a garage to be told the injectors have gone on it. Great

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"Rubbish"
1.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I brought a mini car off Motor Market. It spent more time back with them than I had it in the first 6 months .I was told they had paid a couple of thousand pounds putting it right. Pity it's still the same 12 months later .total junk steer clear of them in my opinion I was sold a duff car .I tell anyone i know don't go their

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"Great service and very helpful "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with my new car from Motor Market, Emma was very friendly and showed me around all cars, I choose the car I wanted and before I new it, I was picking the car up on the day and time that suited me, nice bunch of staff, I even got a beautiful bunch of flowers and they even put some diesel in the car for me, I'd recommend the dealership and there service to everyone, 10 out of 10 and a big thumbs up from me,

"Refused legal & consumer rights"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Motor Market refused me my legal and consumer rights they have broke every gdpr law going they use bully boy tactics to try to intimidate you into paying money you dont have they will refuse to send you your data even after i put a subject access request in writting there cars are no good the customer service is shooking and when the md came to collect the car without me being there my partner was on her own and when she refused to sign a contract witch she had nothink to do with has she is not on the account the md dean got agressive with her

"Great company"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Amazing customer service at Motor Market

"Highly recommended!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After having so many bad experiences in the past, we have always found the whole car buying process so daunting. However, Adam at Motor Market made our experience so easy and effortless and we are very pleased with our purchase. We would highly recommend buying your car from here and we will definitely be keeping Motor Market in mind for the future.

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"Excellent"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service, highly recommend Motor Market.

"Great"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

First time applying it was hassle free very helpful would recommend.

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"Excellent Customer Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If you want Excellent Customer Service Motor Market is definitely the place to go. Just wanted to say Thank you to Jamie for all his help and support. I absolutely love my car and the process was so easy from start to finish. I explained what I wanted and Jamie managed to sort everything out for me with no hassle whatsoever. I even changed my mind about the vehicle last minute and he managed to sort this for me. I will definitely recommend yourselves. Thank you again Motor Market.. Keep up with the excellent Service. Also thank you for my flowers such a nice surprise.

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Dealership Information

Motor Market Ltd are a family run used car dealership based in Cradley heath and selling to the wider West Midlands area. All the popular manufacturers are available in stock in models ranging from hatchbacks to convertibles. All vehicles sold come HPI checked with a 12 month MOT and 128 point AA mechanical inspection as well as an AA parts and labour warranty. Financing options are also available. This dealership is open for business 7 days a week.

Car Dealer Reviews would love to hear from any previous customers of Motor Market, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
40 reviews4.3 out of 5 stars — Rated Very Good
Excellent
32
Very Good
0
Average
1
Poor
5
Terrible
2

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Contact Information

Address

Motor Market Ltd
Newtown Lane
Cradley Heath
West Midlands
B64 5EB

Get in touch

01384 411119
http://www.motor-market.net

Opening times

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Dealership Statistics

80%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Motor Market Ltd

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