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11 reviews from our car dealer reviews community
Leave a review for Motor Planet Ltd
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11 reviews from our car dealer reviews community

Leave a review for Motor Planet Ltd
Leave a review
"AVOID AT ALL COST"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

STAY CLEAR! AVOID DO NOT BUY A VEHICLE FROM THIS COMPANY. I'm not one to complain or leave bad reviews but this company/owner jon Hargreaves is something else! I purchased a vw passat (automatic) on the 20/08/23 on the 27/12/23 (129 days) I went to visit family the gearbox had failed I got round the corner and had to limp home. I borrowed a expensive OBD computer off a friend i plugged the vehicle in it was coming up with 5 fault codes. I emailed AND sent a letter to the company and was IGNORED. So on the 2/01/24 I phoned the company and spoke to Jon I was fobbed off by him telling me to take the car back to him (48 miles away) and he would get the car repaired AT MY COST. i quoted the consumer rights act 2015 the company should repair or relace the vehicle if under 6 months and he said that it was not true. SO I PAID £4900 FOR A CAR THAT IS GOING TO COST THOUSANDS TO REPAIR. I WISH I HAD READ THE REVIEWS AS THERE SEEMS TO BE A PATTERN ON CAR UNDER £8000 GOING WRONG AFTER 3 MONTHS MUST BE BODGED FOR QUICK SALES. CUSTOMER SERVICE/AFTER SALE IS SHOCKING. PLEASE DONT MAKE THE SAME MISTAKE AS ME AND OTHER PEOPLE. UTTER SCANDAL!!! ANY DECENT/HONOURABLE COMPANY WOULD HAVE RECTIFIED THIS. Also he tried intimidating tactics if I took this to court it will cost me 1000s and not having a car and that they be okay as they have legal cover insurance.. This is STILL an ongoing issue through citizens advice and will be contacting trading standards as of next week. This company needs to see the error of it ways! Important to look after ALL customers after sales not just when wanting to take your money!

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"VERY HAPPY CUSTOMER"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my Vauxhall Mokka just over a week ago. Very happy with the car and the way the deal was handled. Really nice lads and very easy to deal with.

"great car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

we bought at a focus estate at motor planet in manchester on the sunday and picked it up on the Tuesday jon stayed late for us and had the car washed and ready to go the next day we drove it to st ives and did 850 miles in that week with no problems great car great service thanks

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"Terrible"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Vauxhall insignia 09 from motor planet previously and in the first 10 months it had 4x new discs and pads, new battery, air mass meter, coolant radiator, and the clutch has disintegrated all costing thousands of pounds. If i could give less than 1 star i would. This car has been nothing but trouble and if this is reflected on the companies stock I would never purchase from this garage again and advise others to STEER WELL CLEAR Update I received a call from this garage regarding my review above and the person who called me was polite but seemed extremely put out and stated "what gives you the right to write that!" After a brief discussion I was requested to send all the reciepts of the repairs which I have had carried out on the car, saying within a 7 month period following the 3 month dealer warranty. I sent these on as requested, once the garage had looked over the receipts they contacted me and deemed the repairs as acceptable that I had spent nearly £2000 in the period above keeping the vehicle on the road and they had the gall to state the garage I have been having the repairs carried out by ripping me off with the prices that they are charging. A garage which I trust and have never had any comebacks in all the years in which I've used them. I have been advised to contact trading standards..... Finally got rid of this useless piece of scrap a month ago and purchased a decent car from a garage i have purchased from in the past and which i have every confidence in. Costs in the end accumulated close to £2600 in repairs over the short time i had the car of which i had no confidence in. Again do yourself a favour and stay away

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+1 Found this review helpful
"Very disappointing experience for life"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

BE CAREFUL DEALING WITH MOTOR PLANET. I passed my driving test and was looking for my very FIRST car. Hyundai IX20 caught my attention on Auto Trader so I decided to get in touch. After a long discussions whether to take it or not I decided to risk and go all the way from London to Manchester to buy the car if it was neat enough and safe to drive. I was over the moon and happily paid all travel expenses, admin fees just to get the car I wanted. Unfortunately, after coming back to London and getting the vehicle to the garage to have it properly checked I was highly disappointed as the car had a lot of issues and most importantly a LEAKING FUEL TANK! I only got to drive it for a few days before I smelt diesel!!! I got the money back for the car but nothing for the unnecessary expenses I experienced not to mention the stress and inconvenience it caused me. I was furious! I just want to warn other people to be careful and make sure you check the vehicle properly as they cover up such things just to sell it quicker. The car was expensive itself and it was NOT ok to sell it like that!

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+2 Found this review helpful

Staff from Motor Planet Ltd in response to Very disappointing experience for life

We can only state here what we have on all the other reviews that you have written on various sites in an attempt to hurt our business. We're really sorry that you feel this way. We sold you a vehicle that subsequently was found to have an issue and then provided you with a full refund. Our customers are very valuable to us and we work hard to ensure they are satisfied. We remain disappointed that we couldn't meet your expectations.

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"Bmw 1 series.. "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a bmw 1 series convertable from Motor Planet in February 2019. For £4900. £7000 in total with finance Then I noticed a slight wining noise and had engine management light issues. Took car back to them. They said it was just spark plugs an they didn't check engine wine noise as they couldn't hear it. I reluctantly collected the car. Then by end of June 2019 the wining noise has cotton worse and the red oil can light appeared on dash. And had DTC issues also. Took the car to get looked at and it turned out the oil was full of metal shavings and was a serious problem requiring an engine rebuild or new engine.. Car is just sat outside the house useless as it wasn't cost efficient to fix. Barely had it 6 months and now I'm stuck with a 7 grand piece of scrap driveway and still got to pay it off for the next 2.5 years. Absolute nightmare experience.. Be safe and get an independent inspection before you purchase or you may end up working 7 days a week to get out from under it..

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+3 Found this review helpful

Migle Ceponyte in response to Bmw 1 series..

I traveled all the way from London and bought a Hyundai IX20 from Motor Planet in March 2019. I started smelling diesel inside car's salon just few days after buying it and took it to the garage. I was shocked to find out that the FUEL TANK WAS BADLY LEAKING and there were more issues with the car. The service hasn't been done as they promised and the car should have never passed it's MOT ! There was no way we could have seen the main issue right there and then. They played smartly as the fuel tank was empty when I bought it otherwise it would have failed MOT immedietly. It cost me nearly £4000 and I would expect to buy a car that was neat enough and safe to drive. It is NOT ok to sell cars with such issues. It was my very first car and an experience I had will stay with me for life.

"My grey Vauxhall Corsa"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So happy with my new car and many thanks to the helpful and very knowledgeable young man that assisted us today! The car was in a lovely clean and shining condition and all ready for us! Motor Planet was professional with great customer service attitude and nothing was too much trouble! Would definitely buy from them again as this was a great car and great service. Many thanks guys!

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"100% Satisfaction"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Firstly a BIG thankyou to Alan and John for their great service given from day 1.Have to say I bought my car blind. Saw their advert on Gum Tree and just from their advert that was the car I wanted and was going to buy.Spoke to them and agreed to place a deposit of more than the min asked for. My only problem was arranging to collect the car. I live in London and the car lived in Manchester. First we arranged for the car to be delivered to London but unfortunately the Truck driver fell ill and there would be a delay of one week. So I decided could not wait and arranged to drive and collect the vehicle myself. We had a lot of motorway problems getting to Manchester making our journey 8 hours.Planet Motors went out of their way to be on site for my arrival 9pm. Thankyou. Fell in love with my new car. Showed me the few things that needed attention on the body which from day one had been completely honest about.These were only super visual. Drove her back to London absolutely beautiful 2days later I drove my new car to Devon and back. For me I have tested my car with a few hundred miles and has been proven to one of the best choices I have ever made on buying a car especially as she was purchased blind.Cannot express enough to people who want to buy a new car to first check out Planet Motors because the one thing that they offer is complete honesty,good quality vehicles at more than reasonable prices,100% customer service,making you feel important and complete satisfaction purchasing one of their cars Will certainly buy my next car in the future if I can get out of the vehcile that I have already bought from them. Love it and that is PRICELESS. Thankyou again Planet Motors. @njelica.

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"No complaints "
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am happy with my Nissan Qashqai from Motor Planet. I bought it in January. The clutch went a couple of weeks after getting it but the warranty sorted that out no problem. Although the dealers didn't know a great deal about the cars they were helpful and friendly. I would recommend Motor Planet.

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"My new car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Motor Planet were an absolute pleasure to deal with would recommend to anyone, very helpful throughout.

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Dealership Information

Used car sales of Denton

Welcome to Motor Planet, one of Manchester's best independent car dealerships.

More importantly, we're family owned and operated with over 30 years of experience buying, checking and selling used cars of all makes and models. That means we're small enough to care about all of our cars, and we highly value customers just like you! We're not your traditional used car salesman; we're just a bunch of local people, eager to help you find your perfect used car. Find out how we go that extra mile here.

All our cars are fully HPI checked so you can be certain of their history and reassured you're driving a safe, sound vehicle. We make sure we spend plenty of time checking out all the mechanics and features before we put up any car for sale and then we'll also double check everything before you drive away. Why not take a look at our current used cars for sale.

Let Us Help You Upgrade Your Car

Sometimes, getting rid of your old car can be just as hard as finding a new one, especially because you want to make sure you get the very best deal for it. We pride ourselves on offering the most competitive prices for part exchange cars; we'll buy them for cash, hassle free!

Need Finance? We're Specialists

When you've found your perfect car, you don't want to let it slip away. We'll help you through every step of the process on site, giving you the advice, support and tailored packages, you need. So when you fall in love with one of our cars, you can drive away without any worry or stress - often on the same day!

Quality used cars for sale

View our latest selection of used cars for sale in Denton here.

Used car finance specialists

Find more information on used car finance and loans here.

Contact Us

Click here to get in touch with Motor Planet - quality used car retailer of Denton.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2014

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
11 reviews3.5 out of 5 stars — Rated Average
Excellent
7
Very Good
0
Average
0
Poor
2
Terrible
2

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  • Contact Information

    Address

    Motor Planet Ltd
    Broomgrove Lane
    Manchester
    Greater Manchester
    M34 3DU

    Get in touch

    0161 335 9972
    http://www.motorplanet.co.uk/

    Opening times
    Mon 09:30-17:30
    Tue 09:30-17:30
    Wed 09:30-17:30
    Thu 09:30-17:30
    Fri 09:30-17:30
    Sat 09:30-17:30
    Sun 10:00-16:00

    Dealership Statistics

    63%
    Would recommend this dealer to family and friends
    9%
    Percent of reviews responded to by this dealer

    Additional Information About Motor Planet Ltd

    Company Formed: 2014
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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