I travelled a distance to buy the Tesla from Motor Planet, and was a little disappointed in the experience. Although the staff were friendly, their knowledge of the vehicle, as it was an electric car was not quite what I expected. There were also some marks on the car (e.g., scratches) that hadn’t been disclosed in the advert. I feel a detailed video of the car and greater transparency before customers travel would be really beneficial. Unfortunately there was a delay in receiving the V5 which was frustrating, as I needed it to gain access to the app to fully experience the car’s features. I believe clearer communication around how long this process would take would have helped manage expectations. As a whole I would advise the below, based on my experience with them. - Provide very detailed online videos of each vehicle. - Ensure a more thorough valet before collection. - Offer specialist training for staff on electric vehicles to better support customers and provide guidance on warranty options. I am happy with the car overall, I just think a few improvements to the process would make the experience better in my opinion.

5 Star rating from me.

It was excellent dealing with Motor Planet in Manchester, Adam was superb and I have no issues with my MG since picking it up. Appreciate the help, thanks - Lee

Adam was lovely and a pleasure to deal with, he made sure that I was making the right decision with my part exchange. Recommend Motor Planet to anyone looking around

Sound guys and a good service. No issues with the car so far. Nice one

Absolutely fantastic service provided by all at Motor Planet and my new Polestar is a dream! 100% use these guys, you won't be disappointed

5 - Jon & Adam were amazing from the start! Such a great experience, I cannot thank them enough. Car was absolutely spotless when collected. I'd recommend these to anybody looking for a car! Thank you so much for everything.

The guys at Motor Planet were fantastic. I knew what I wanted and they made sure I got it first time round! 5 stars

Such as pleasure to deal with this dealership, they had a great selection of cars and they made me feel comfortable whilst browsing and choosing my 4 series.

Really smooth process. I got the finance sorted on the Friday and picked up the car on the Sunday. There was no messing about or any issues, just a quick turnaround. The car itself has been great. I do have some squeaky brakes, but everything else is completely fine.