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I went to Motor Range to look at a 1 year old Kia on Sunday the 29th May 2022 of which I was very impressed with , after we did the deal the salesman Steve told me that he had just recently sold the car and they returned it as it was to slow and that the previous owner was going to bring the log book in to the showroom on the coming Thursday which would be the 2nd June and that he would tax the car then for me, he said that I was OK to drive the car in the meantime as the previous owner still had the car taxed , I arranged to collect my car on Tue 31st May , he then did tell me that there was an £89 admin fee to buy the car and also £25 fuel charge as they put that in the car for you. On collection day , he assured me that he was going to tax it on Thursday , and on inspecting the car I noticed a chip in the front bumper what was not there when I looked at it previous, Steve the salesman said if he had seen it , he would have had it fixed, On the way home I had to stop at a petrol station as the car only had just over quarter of a tank which was the same when I looked at viewed the car, they kept my £25 and did not put fuel in my car. So from Tuesday I have been running round enjoying my road legal car , or so I thought at the weekend I got stopped with the police and made to look like a criminal for having no road tax, I explained that I just bought it and that the garage taxed it the Thursday just gone, luckily he let me go on my way, I phoned Motor Range and they did not tax it on the Thursday and was just about to go to the post office at weekend to tax it, therefore since Tuesday ive been running round with No road tax , I phoned Motor Range on Sunday 06th and they said they would call me back within 10 mins, guess what im still waiting, there is no decent after care, once they have your money they don't care , I was given an illegal car to drive around in, and they stole £25.00 from me for fuel they never give me, so I would not recommend Motor Range , im lucky that the police did not impound the car and get a £1000 fine for driving with no road tax , I also don't know why I should be paying £89 for the utter service that I received .
Hi,just to say NICK BLEASDALE,looked after me really well the other day when I bought a car off you.Very nice guy. GERARD JACQUES. Cheers.
Worst experience I’ve ever had buying a car! Reserved online after calling to check the car. Told car was “immaculate” and been used as “display car due to condition”. Booked to collect at 11am. Arrived at 11 and advised to take a seat and someone will be with you in a couple of minutes. At 12 I chased at reception and was eventually given the keys to go and have a look while I waited. Car was a state! Every single panel was scratched. Clear the front passenger door had been replaced and done poorly, caps missing on door handle and 2 wheels badly damaged. Eventually sales man came out and I pointed out all the faults. His only reply was “yes can see what you mean”. No explanation despite him been the one who said the car was immaculate. Then showed us another one which was the same year but 800 pounds more expensive and a lower model. Asked about discount on the second and he offered to knock off 87 pounds but wanted to still charge 99 pounds admin fee. We drove 2 hours to collect the 2 year old car so walked away without apology or even acknowledgement they had lied.
bought a car on 17th june part exchanging my old car, they sold my old car a week later knowing it had outstanding finance on it to date 9th july they still haven't settled the finance, so someone is driving a car with outstanding finance on it, and the finance company tell me i have to continue paying until motor range settle with them, for all i know the car i bought could have outstanding finance as well.My email was ignored and my phone call not replied to not surprising they have the money now customers don't matter.
George Flinn in response to BUYERS BEWARE
I wrote the review in anger all sorted now by Rebecca at motor range mixture of payment delay and finance company delay.
We have just come home with our new car from here. Very impressed! Nothing was too much trouble from Jake the salesman, very patient and knowledgeable about his cars. He made sure that the car was showroom condition for our collection, it looks stunning. We are so happy. Slight hiccup over transferring money across but swiftly dealt with by Lewis the manager. All in all, extremely happy with the car and the service from Jake which was second to none. Thank you again Jake!
Had my firth car from them serviced and Mot Paul at the service desk very helpful and Andy Seddon the salesman a true gentleman would recommend at trip if your looking for a new car
Bought car that had so many problems.. WASNT really road worthy car had mechanic problems within 3 months . I wouldnt trust this garage .. only had 3 month warrenty which isnt good for expensive vehicle. DONT use this garage always look for good dealer that will give you good car give you good deal . Not highly recommended
I purchased a Nissan Qashqai.The car was really nicely presented when delivered to my home. It had no service or user manual,and no locking wheel nut key. I rang customer services and they said there was a wheel nut key when it left their premises almost calling me a liar.They didn’t offer to get me one.It cost me £35 to order one from Nissan. They sent a service book and user manual out that did not have Nissan Qashqai printed on them.The service book did not have their service stamp in it. It cost me £48 from Nissan to replace.
First time at motor range and was looking for something very specific. Finally found my gorgeous new c class and went ahead with the purchase. salesmen were superb and not pushy at all which is a big turn off for me. The whole process was a joy, very friendly, knowledgeable and free drinks on a hot day is always a bonus. Traded my little Abarth with no hassle at all...all in all I would recommend these guys if your in the market for a new motor.
Laura Gilchrist from Motor Range in response to Superb
Hi Mark. Thanks for the 5 star review! It's great to hear you've enjoyed buying your car from Motor Range. If there's anything further we can assist with please don't hesitate to get in touch! Best regards from all the Motor Range team.
Had a finance car from motor range since 2015. Numerous bad experiences but tied into paying for the car. They don’t care unless your getting a car from them and once you do, they don’t care to even email you back when you need help, advice or a question. Refer a friend.. still waiting for my money. And was persuaded to get a car I couldn’t afford and unable to change it. Just a really terrible place and I can’t wait to go elsewhere!
Laura Gilchrist from Motor Range in response to Wouldn’t recommend
Hello. Thank you for leaving a review. I'm sorry to hear you are disappointed. If you would like to speak with our Finance Team they can be contacted on 01515277010. We don't want our customers to feel disappointed and we will try our very best to help. Best regards from all the Motor Range team.
Motor Range based in Liverpool are a specialised used car and van dealership selling to the wider Merseyside area. An extensive range of used cars and vans are available in stock. Nationwide delivery is available and all vehicles sold undergo a 120 point check. Extendable warranties and finance packages are available and part exchanges on your old car are welcome. This dealershio is open to the public 7 days a week.
Car Dealer Reviews would love to hear from any previous customers of Motor Range, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.
Manufacturers: Sells a variety of makes and models
Dunnings Bridge Road
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