Motor Range reviews, Liverpool
67% Reviews
replied to
55% Recommend
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43 reviews from our car dealer reviews community
Leave a review for Motor Range

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43 reviews from our car dealer reviews community

Leave a review for Motor Range
Click on the stars to start your review
"Stay Away"
1.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Never ever again! Bought a 2014 VW UP, something was wrong on the first day. OK it got fixed. Just over 2 weeks later, the car was telling me it needed a service when the car should had been fully serviced before it left them or so I was told. They didnt even stamp the service book as to say they had completed the service to keep the service history up to date. Try and get any sense out of them, it is just excuse after excuse. You get passed around for person to person. They dont return your calls as promised. you have to chase them. They dont seem to have courtesy cars available ever. There is a sense we have your money....goodbye. Never ever again....appalling after sales from Motor Range, I wish I knew what I knew now. I feel I have been ripped off as now they only way I can trust the car is fit for driving is going to a reliable garage to get this work done.

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"Great buy "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ash the sales rep at Motor Range was a fantastic guy could not do enough for me very relaxed in his company and very honest good guy.

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+1 Found this review helpful
"Very happy"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ashley at Motor Range is a very good salesman and it's A very good place to get your cars from

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"A joke of a place"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I wouldn't waste your time with Motor Range as once u have bought a car from them they just ignore you and charge you more for repairs that were needed prior to sale and do not help and I am currently going through trading standards and the newspapers to report them for their terrible and awful cars and service they provide.

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+1 Found this review helpful
"A good deal"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My wife and I went to look at cars to get an idea of what it would cost to update my old Corsa. We were surprised by the number of cars which fitted our aspirations. After a good look around, Ash, approached us and was very helpful in assisting us to choose a vehicle. The trade-in price for my old Corsa was more than I expected considering there was some slight damage and the car we bought was like a new car. Altogether a satisfying experience.

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"extremely helpful"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

i have never written a review before but due to my experience i feel compelled to write just a few words to thank lewis for the time he spent with my wife and i he was very polite and helpful not pushy and very patient the young man is a credit to the company and i will be recommending lewis and the company to all my friends and family ones again thanks lewis . regards, Steve and Janet.

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+0 Found this review helpful

Laura Gilchrist from Motor Range in response to extremely helpful

Hi Steve and Janet - thanks so much for leaving a 5 star review! We're so delighted to hear you've enjoyed your Motor Range experience and your kind comments will be passed on to your salesman Lewis who'll be happy to hear he was a great help to you both! We always strive to provide outstanding customer service and to make the car buying process as easy and stress free as possible. Happy Motoring! Best wishes from all the team at Motor Range.

"waste of time "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I sent a text message to view Chevrolet spark, received phone call a hour later from Carl to view the car at 6.30 that day, l arrived had little look round then went into office asked for Carl think he was with customer, a lady went to find car after 20 mins was informed car had been sold waste of time and 15 mile round trip. needless to say l wont be going back could been informed beforehand if car had been sold.

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+1 Found this review helpful

Laura Gilchrist from Motor Range in response to waste of time

Hello, thank you for taking the time to leave a review - customer feedback is very important to us. We're sorry to head that you feel this way. We offer the opportunity for customers to leave a small, fully refundable deposit to reserve vehicles as the turnover of cars at Motor Range is extremely high. We expect deliveries of around 200 vehicles every week so if you're still looking for a car, please don't hesitate to contact a member of the team and enquire about our stock. Alternatively, head to our website www.motorrange.co.uk where you can reserve any vehicle online. Best wishes from all the Motor Range team.

"Extremely Helpful"
4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Many thanks to Ash who made my first experience of purchasing a car on my own as smooth as possible. Ash was very polite and helpful and on collecting the car and experiencing a slight hiccup he soon had it sorted and everything resolved. Hopefully I will enjoy many trouble free years of motoring. Well done Ash at Motor Range keep up the good work.

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+1 Found this review helpful

Laura Gilchrist from Motor Range in response to Extremely Helpful

Hello, thanks for taking the time to leave a review about Motor Range. We always strive to make sure that the car buying process is as easy and straightforward as possible. Your kind comments will be passed on to your salesman Ash. We hope to see you again in the future! Best wishes from all the Motor Range team.

"Dodgey mercedes"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Nearly sold me a Mercedes which was broke then apologised and sold me another Mercedes which has been in an accident but there is no history of this to be found anywhere also had numerous faults and problems with the car as soon as I took it out motor range said they would fix it but it's been in a total of 6 times and there mechanics still could not fix the problem so I took it to Mercedes themselves and they have now advised for me to take it back to them as they have believe it has also been in a crash before and has dodgey paintwork done to it would never get a car from motor range again!!

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+1 Found this review helpful

Laura Gilchrist from Motor Range in response to Dodgey mercedes

Hello, we're sorry to hear you feel this way. Motor Range strive to provide outstanding customer service and would like to rectify this issue as quickly as we can. Retailing the highest quality used vehicles is at the core of our business values. If you would like to e-mail me your full name, registration and best contact number to laura.gilchrist@motorrange.co.uk, a member of our senior management team will be in touch at a time convenient to you. Best regards, from all the team at Motor Range.

"Excellent customer experience"
4.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We travelled from stoke today to view a car we'd seen on the internet ... we were greated by the most polite , welcoming salesman ASH....we test drove the car and then we went back into the office to discuss things with ASH... ( may I just say WOW is this guy well informed about cars ! ) he answered all our question and managed to put all our concerns to rest .. ASH was not at all pushy just very helpful and obliging ... would definitely recommend Motor Range to buy from and would defiantly recommend that you ask for the salesman ASH !!!!

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+0 Found this review helpful

Laura Gilchrist from Motor Range in response to Excellent customer experience

Hello, thanks for taking the time to leave a review. We're delighted to hear you've had a great experience buying your car from Motor Range. Your kind comments will be passed on to your salesman Ashley, who'll be delighted to hear that he was a great help to you. Thanks for choosing Motor Range and we hope to see you again in the future! Best wishes, from all the Motor Range team.

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Dealership Information

Motor Range based in Liverpool are a specialised used car and van dealership selling to the wider Merseyside area. An extensive range of used cars and vans are available in stock. Nationwide delivery is available and all vehicles sold undergo a 120 point check. Extendable warranties and finance packages are available and part exchanges on your old car are welcome. This dealershio is open to the public 7 days a week.

Car Dealer Reviews would love to hear from any previous customers of Motor Range, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Warranty
Ratings
43 reviews3.4 out of 5 stars — Rated Average
Excellent
22
Very Good
3
Average
3
Poor
4
Terrible
11

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Contact Information

Address

Motor Range
Dunnings Bridge Road
Bootle
Liverpool
Merseyside
L30 6YW

Get in touch

0843 2498377
http://www.motorrange.co.uk

Opening times

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Dealership Statistics

55%
Would recommend this dealer to family and friends
62%
Thought the dealer was knowledgeable and helpful
53%
Thought issues were resolved quickly and easily
67%
Percent of reviews responded to by this dealer

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Additional Information About Motor Range

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Directors: XXXXXXXXXX
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