What a fantastic experience coming here the showroom is immaculate and so many beautiful cars to choose from I dealt with who was so laid back and relaxed and allowed me to browse the showroom and test drive on my own. Got to say I will be back to Motorclass
The showroom is brilliant lots of cars in one roof the salesman Steven was brilliant to deal no pressure will buy again
When we first arrived Craig met us with the keys we was left to view the car at our leisure once we decided to purchase we where introduce to Rex who talked us through all our options in a clear and relax atmosphere all in all a very good experience would highly recommend Motorclass, they were great We will deal again in the future Many thanks dave
Reviewer has confirmed their email address
The way this company and the MD Alan Barton deal with customers is nothing short of disgusting. A £500 deposit was taken from me to reserve a car with absolutely no paperwork, so when I complained and requested the following day the refund of my £500, I was told that it was 'non refundable' and he (Alan Barton) is now refusing to sell me the car and also refuses to refund my deposit. He then very arrogantly just told me to 'go legal' and subsequently put the phone down on me. This guy is an absolute con man and shouldn't be allowed to prey on unsuspecting customers who put their faith and trust in them to buy a motor vehicle. Watch this space and this & I would not have posted even 1 star as they deserve nothing.
Reviewer has confirmed their email address
DO NOT BUY FROM THIS COMPANY! I stupidly bought a car from this garage without seeing it first. I had a finance in place from a different company and saw this car on auto trader. And as I lived far away rang about the car and asked in detail was there anything wrong with car, what was the condition of the car and was there any damage. Was told no the car was excellent and if there was anything minor we have a bodyshop on site so dont worry. I went ahead with it, turned up to collect and noticed straight away the left wing mirror glass was smashed, there was big bits of black trim snapped off and missing off the front and a big piece of paint peeling at the front of bumper! When getting into the car we also noticed the reverse camera didnt work. When we questioned all this the guy "matt" got very agitated quickly. Said he wasnt willing to fix anything on the car and wouldnt even replace the wing mirror. Denied that anyone would tell us the car was in excellent condition and said he doesnt know why they told us they would fix stuff in the body shop because that wasnt true! Also tried to say he didnt advertise the reverse camera as working so he hadnt been deceitful. I explained that car came with a reverse camera and of course you never advertised it as broken nor was it mentioned when I asked If there was anything wrong with the car so of course it is. We then GLADLY noticed on further expectation that all down the left side of the car had been in an accident. You could see the ripples in the body work where it had been repaired. When questioned this he shyly looked at it and said " I hadnt noticed that before" we gave him the keys back and told him we would not be buying this car. I rang my finance company straight away and put in place to retrieve the funds back. This company took nearly 2 weeks to send the money back knowing they had to legally but obviously wanted to make me wait! And they have now put the car back up for sale with the same advertisement and not stating any faults or accidents. Which I will be further reporting. Stay well clear of these people.
Reviewer has confirmed their email address
Recently bought a car from these with faults. Terrible customer service in trying to get the issues resolved as they don't answer their emails and you are forever chasing them up to get sorted. They have no customer support whatsoever.
I dealt with Mike. He was a pleasure to deal with. Very helpful and polite. Left me to it when test driving which I think is great as you feel more at ease. Will definitely recommend Motorclass.
Reviewer has confirmed their email address
Motorclass are an untrustworthy, unscrupulous & deceitful dealer. The most horrible buying experience that has put me off ever buying a used car. Land Rover Discovery Sport delivered and found not as described - missing door handle, no sat nav, paintwork marked in several places and no tailgate gesture control. This was even more frustrating as the price was at the high end of the range for age and spec. Car was rejected and not signed for after several calls to dealership while delivery driver still had possession of car. Dealership was not even interested in resolving issue. After several hrs of phone calls I had to go to work. Car was not signed for and left delivery driver with car outside my house & clear agreement with finance broker that car has been rejected, which the driver was aware of. After we left home, dealership asked delivery driver to leave rejected car on my driveway & post keys through my door! Dealership owner then continued with a series of lies to finance broker that we accepted the car. Dealership kept stalling and refusing to provide relevant info to broker for several weeks. We never moved or used the car and wasted money on a rental car all through this period. After several threats including informing the police that a car we did not own or are the register keeper of was parked in our drive way, we finally got car returned, finance cancelled and deposit returned by broker after almost 3 months. DON'T EVER USE Motor Class even if they are the only dealership on earth, or you will regret it! Only gave 1 star because 0 star wasn't possible.
Reviewer has confirmed their email address
When we first arrived Craig met us with the keys we was left to view the car at our leisure once we decided to purchase we where introduce to Rex who talked us through all our options in a clear and relax atmosphere all in all a very good experience would highly recommend Motorclass, they were great
Great quality cars at great prices, MIke from Motorclass gave great customer service, kept me up dated daily
MotorClass is an Independent dealership that is based in Wigan. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
MotorClass
Cricket street
Wigan
Greater Manchester
WN6 7TP
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