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Bought car 11t Oct engine management light came on in early Jan rang them they told me to get a diagnostic report done which cost me £180. Was told it was going to cost £3000 to repair they said they would see what they can do. Long story short they have done nothing won't cover on extended warranty I tool out and now have been told it could be timing chain this car.had.11.173 miles on when I bought it. They ate now saying I haven't drove it enough I use motorways regularly. Never again would I go here
I have always dreaded the ‘Supermarket car sites! However I visited one on Saturday for the Ist time… Motorpoint Widnes… from the first phone call the service was excellent. Met by Ewan Cartwright at the door and nothing I mean nothing was too much trouble for this young man.., His professionalism, knowledge and customer service was unequalled to any previous car showroom experience I have encountered. I actually didn’t purchase a car from him as the model I wanted wasn’t there but I was open to others. He willingly showed me around…. Arranged 2 test drives for me.. all with a smile great humour and fantastic knowledge of all the vehicle on site…. I came away really wishing I could have bought one of him. Well done Ewan… keep it up… you will go far! also a shout out for all staff and the cafe lady …. Excellent customer service all around.
Poor choice of cars, poor customer service. Poor condition of the cars (Obvioys accident danage) Hound you to take your details. Stay clear!
Several weeks ago contacted Elliot at Derby location who was helpful and not at all pushy. He obviously tried to up sell me on various programmes they offer for the vehicle of your choice but I declined of which he accepted very graciously. The car was delivered to Widnes location as agreed of which I paid £99 transportation cost which was fair enough as the vehicle was a good price. Met Dan at Widnes and test drove the vehicle which had sufficient fuel without any worry of running out and decided to buy the vehicle. I used my current vehicle as part ex of which I was given a very fair price during my initial contact with Elliot at Derby location. Everything went very smoothly and I have to say it was a relaxed and pleasant experience. Elliot and Dan were very professional, friendly and helpful at all times so I give a special mention to these two Sales People. As a final word I would like to mention I hope all potential buyers are aware that all manufacturer dealerships (in my case Peugeot) can be tricky to deal with if you need to contact them for any reason afterwards regarding questions and assistance. Understanding how the car supermarket operates they will not offer the same detailed service you would get from a dealership but of course you are not paying dealership prices. On that basis you have to make your informed decision who you purchase from. Due to my personal experience I would highly recommend MOTORPOINT as your first point of call and go from there.
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Motorpoint Widnes have a very uncaring attitude towards you after you have signed the paperwork, not enough room here to state what's happened, left detailed review on trust pilot.
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Kevin & Kelly were very good,helpful and professional
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After ordering Motorpoint Widnes supplied the wrong colour , chose another a month later and they increased to price by £400 no apology, not suprising the financial year for them has been dissapointing
Sophie AT Motorpoint Widnes was very nice and knows her stuff. Jake ok for new starter.
We were greeted by Iain at Motorpoint Widnes who briefly outlined where the various models were . We were given a pen and paper to jot down anything we were interested in. When we found something he brought the keys . We felt no pressure at any time. After further information we decided to proceed . No pressure at any time and the staff were more than helpful with accepting our old vehicle in part exchange. Our only slight concern was on collection of the vehicle. Admittedly we arrived early for our appointment but after being shown to a seating area we were left for 45 minutes until my husband went back to reception to remind them we were there. We were then seen straight away. #superhero
We have recently purchased an Audi A3 from Widnes and have been impressed with the service that Motorpoint have provided. We did have a few issues but Motorpoint Widnes have gone above and beyond to give customer satisfaction. Thank you to all the Team at Widnes, we are satisfied with our purchase and are enjoying the ride.
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Motorpoint Widnes is an Franchise dealership that is based in Widnes. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Motorpoint Widnes
Derby Road
Widnes
Borough of Halton
WA8 9WZ
0151 5158222
https://www.motorpoint.co.uk/used-cars/branch/widnes
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