78% Reviews
replied to
94% Recommend
to friend


538 reviews from our car dealer reviews community
Leave a review for MotorTrust UK Bury
Leave a review

538 reviews from our car dealer reviews community

Leave a review for MotorTrust UK Bury
Leave a review
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"Very supportive and helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The experience has been ok so far - I'm still getting used to the car as I haven't done many miles yet. The sales staff were very supportive and helpful. Easy 5 stars.

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Aftersales from MotorTrust UK Bury in response to Very supportive and helpful

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"3 stars"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The experience was ok. I did ask if the check was AA approved and they said yes but yet I haven't seen a report for my car. They also said the car comes with an MOT and service but a week later the brake fluid and the service light was showing. The staff were great though, they do whatever you ask for despite them being pretty busy. I'd give them 3 stars.

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Aftersales from MotorTrust UK Bury in response to 3 stars

Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.

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"Not really good"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Not realy happy with Purchase. While purchase says sound is comes from the breaks. Doesn' care. Sound enhanced within 40miles run of purchase. Next day have to go to garage and speand time for repairs. Says Inspected by AA 128 inspection. Charged from customer and nothing works from that. Had to spend one week to collect after pay advance. Can not recommend... Service is poor.

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Aftersales from MotorTrust UK Bury in response to Not really good

Thank you for sharing your feedback. We're genuinely sorry to hear we didn't meet your expectations. Please know that we take your concerns very seriously and appreciate you bringing them to our attention.

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"Good experience "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Getting on fine with the car, there's been no real issues so far. Took it back once due to a squeak and a few other small things, but everything was sorted quickly and they were really helpful. Joe was amazing throughout — very helpful and easy to deal with. This was my first time buying here and I’d never dealt with them before, but overall it was a good experience.

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Aftersales from MotorTrust UK Bury in response to Good experience

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Everything I wanted and more"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Seat Tarraco has been perfect, everything I wanted and more. Ben was very helpful from start to finish. The documentation was straightforward and I would not give anything other than full marks.

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Aftersales from MotorTrust UK Bury in response to Everything I wanted and more

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Amazing service from Jason! Love my new car and will be recommending Motor Trust Bury to all of my friends and family ✨

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Aftersales from MotorTrust UK Bury in response to ⭐⭐⭐⭐⭐

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"First time buyer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Other than not receiving my £100 refund from MotorTrust UK that I've been waiting 6 weeks for, everything else has been okay. I did call Jason today who advised me that it will be in my account this Friday, so we will see. Everything else with my experience has been great and the sales process was fine to be fair. This was my first time visiting the dealership and I'm happy with my car.

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Aftersales from MotorTrust UK Bury in response to First time buyer

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Jason was grand"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

4* because things that I was told would be in place and would be sorted when I would collect the car were not. They got sorted in the end but I had to wait around for a while. Jason was grand, though, and I didn't have any other problems, he even offered me a test drive if I wanted one.

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Aftersales from MotorTrust UK Bury in response to Jason was grand

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Would 100% return"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely brilliant. Mark was very helpful when I was at the dealership, as I was under a lot of stress from my previous car breaking down. He made sure I got what I was looking for, and for that reason, I would give it 5 stars and would 100% return. We travelled a good distance, and we would not hesitate to do so again.

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Aftersales from MotorTrust UK Bury in response to Would 100% return

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5 Great service from Mark throughout!

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Aftersales from MotorTrust UK Bury in response to ⭐⭐⭐⭐⭐

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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Dealership Information

At MotorTrust UK, we’re proud to be the largest independent car retailer in the North West.

With over 1,500 vehicles in group stock, we’re confident you’ll find the perfect car to suit your needs. Each location is committed to delivering exceptional customer service, ensuring a seamless car-buying experience.

Browse our incredible range of vehicles and discover why MotorTrust UK is the trusted choice for drivers across the North West.

Your dream car is just a click away! 🚗✨

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
538 reviews4.8 out of 5 stars — Rated Excellent
Excellent
448
Very Good
83
Average
3
Poor
2
Terrible
2

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  • Contact Information

    Address

    MotorTrust UK Bury
    The Car Depot
    Derby Way
    Bury
    Lancashire
    BL9 0NJ

    Get in touch

    +44161 388 8999
    https://www.motortrustuk.co.uk/

    Opening times
    Mon 09.00 - 19.00
    Tue 09.00 - 19.00
    Wed 09.00 - 19.00
    Thu 09.00 - 19.00
    Fri 09.00 - 19.00
    Sat 09.00 - 18.00
    Sun 10.30 - 17.00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    78%
    Percent of reviews responded to by this dealer

    Additional Information About MotorTrust UK Bury

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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