5 stars

I cannot complain about Adam at all, he was a star! Really thorough, his communication was on point along with being so friendly. He reserved the car for me even though I couldn't make it up there for about a week as I live in Birmingham, this was so helpful as I'd been looking for this particular car for a while and it was the perfect spec & colour. Not long after purchase I did have a little issues but they couldn't of been more helpful, due to the distance I got this sorted locally and the reimbursement for this was in my back within a couple of days. I would say the only things I can think that they could do a little better going forward is the prep stage of the car, the only reason I say this is because my car had a few polish swirls and minor scratch's, that said it was a great experience and I would consider going back there in the future for the right car though - It is a distance away from me.

5

Great car. Great company, but a couple of things needed attention and I had to chase these things up rather than being kept upto date. Overall good experience but could have been just a little better. I would most definitely purchase from motortrust again. The car is fantastic and was made to feel welcomed with no pressure to buy. The couple of things that needed putting right we're done with good grace, just that I had to chase them up a few times to find out staff we're on days off rather than being notified before there annual leave, hence a score of 4. Has to be perfect service for a 5, but a solid 4 non the less. Have recommended motor trust to friends and colleagues.

I dealt with Tom at the beginning, he was fine to deal with however the car I got had some faults, so I ended up replacing it. When I did this I dealt with Karl, he was great, very understanding, didn't cause any issues and made sure I was happy with the vehicle I got. I am currently giving this one a good test, driving it down to london and everything seems to be running great, so I am pleased. I would rate everything overall a 4 just as I did have to swap the vehicle but the service and understanding from MotorTrust has been nothing but great.

everything was wonderful & the experience was very smooth and reassuring

Adam at Motor Trust was sound, he helped us out during the purchasing of the VW Tiguan. Since the purchase, the car has been driving well. and would definitely consider using them again in the future if I were to buy another car.

Recently bought a Honda Jazz from MotorTrust back in October. It has been running well. Ben, who helped us throughout the process, was friendly enough and took us through the paperwork, which was all straightforward. Can't complain. 5

We dealt with Thomas on the day he was grand, everything has been okay with the car since the purchase.

Already done some miles in the car, all is okay. Adam was great, and when we first bought the car there was some rattling noise, so I contacted them, and they got it sorted and paid for it. So they made good of it in the end. Would give it 4 only because I would have rather not had the issue in the first place.