My experience at Motortrust Haslingden was great...so I'd give it a 5...also Rizwan Mohammed was very professional and made the journey easy. All the other guys (that I came into contact with) at Motortrust Haslingden were great too...also Rizwan was respectful and kind, it goes a long way..love my car..ta!

Went down to Motortust after applying for finance and them being one the ones that were available, I was specifically looking for a Ford Transit. However, I did have an issue with the van, when I was about half an hour to going onto the motorway and I was still two and a half hours away from home, it had started making a weird sound due to them swapping the front tire with the back tire and they had tightened the back wheel, but not tightened the front wheel, so it had broken two things off the tires. As I was around two and a half hours from Motortrust, I was then advised to go to my local garage as they are two and a half hours away from me they would pay for everything that needed to be done. Which they did, and the customer service through this process has been good.

Wasn’t specifically looking for a Vauxhall Grandland, I was just looking for a bigger car. I've been getting on great with the car. Riz, the salesperson I dealt with was great. The only issue I had was the manager came in and tried upselling loads of things that I didn’t need. Apart from that the rest of my experience was fantastic and Riz was great.

When I was looking for an upgrade from my Fiat 500 I knew I wanted something bigger and something that would be easier to commute on the motorway, as I have to drive to Blackpool which is about an hour daily. My brother also has a Polo which he always talks good about, I also learnt in a Golf so I knew I wanted something similar. I had then seen this one on Autotrader and decided to go have a test drive it. I didn’t realise it at the time, but my friend had also brought a car from Motortrust and had a good experience there. The customer service was good, smooth and efficient. The guy was honest and made it as easy as it could’ve been for me, was overall a very easy purchase and he was very open and clear about the sales process of my Fiat, which also made things easier.

I had a good experience while I was at the dealership, everyone was friendly and Riz the salesperson who I dealt with on the day, was great, he was good at contacting and good at keeping in touch.

I was passing Motortrust when I saw the Jaguar I-pace as I was looking for a new car for my partner, I went in for a quick look and I thought yeah I liked it, so I brought it. There was a slight problem with the windscreen, that due to the car being inside, I wasn’t aware of until I had parked it up outside my house and it started to come through causing a leak in the footwell. I did take it back and it was dealt with a week later and a free valet was done, everything was fine and I had no problems getting the repairs. Also up to now I am getting on alright with the car.

When I was looking to replace my company car I went to Autotrader to have a look for a Jaguar as I have had one before. When I found one on Autotrader I then went onto Motortrust’s website which then led me to find the car I ended up purchasing. The customer service was fine. Raf was great, he answered all my questions. I have had no problems at all and the process at Motortrust was pretty quick and easy.

I went to Motortust after having a look around at others, I was specifically looking for a new Jaguar XE as my old car was failing and needed a new one for winter. The experience was really good. Although I went there for a specific car there was loads of choice there and I did look at loads of other cars, Rob who was the sales guy I dealt with he was helpful and really supportive. It was genuinely a good experience.

I put a deposit (£500) on a mercedes slk, after multiple delays the car goes for a Mot as agreed and it fails due to engine mgmt (EML) issue and 6 other items (2 major and 5 advisories). It then does not move and suddenly passes with all seven items resolved, even though the issues still existed. I then get a call saying the engine mgmt light has come back on and did I want to walk away. I took them up on this and am still waiting for my deposit to be returned. I was promised several times i.e end of week, end of day but still nothing. This has now been escalated to the credit card company to follow up. I am just glad i walked away when I did and would not recommend this company and certainly not putting down a deposit unless you are 100% on the car and history……

Really easy, didn’t get hassled into anything we didn’t want. Great service.