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93% Recommend
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124 reviews from our car dealer reviews community
Leave a review for Motortrust UK Lancaster
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124 reviews from our car dealer reviews community

Leave a review for Motortrust UK Lancaster
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"Quick turnaround"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a few issues with the car since purchase but the issues were sorted under warranty, The staff were absolutely fantastic - everything I asked for and needed they provided, and it was a quick turnaround including the finance.

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Aftersales from Motortrust UK Lancaster in response to Quick turnaround

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"4 stars"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

During the process the communication wasn't fantastic at first, but once I mentioned it they turned it around and were great. It was a good experience so I'd give them 4 stars.

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Aftersales from Motortrust UK Lancaster in response to 4 stars

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Staff were helpful and friendly"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The staff were really helpful and friendly - we went in not knowing what car we wanted and they helped us choose. I'd give them 4 stars.

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Aftersales from Motortrust UK Lancaster in response to Staff were helpful and friendly

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Loving the BMW 2 series"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am loving the BMW 2 Series. It has been great, a really smooth drive. The process at Motor Trust was quick and smooth, and I have already recommended it to other people.

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Aftersales from Motortrust UK Lancaster in response to Loving the BMW 2 series

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Connor was perfect"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Connor was perfect and I'm very happy with my Mercedes A-Class.

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Aftersales from Motortrust UK Lancaster in response to Connor was perfect

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"T-Roc"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Got the T-Roc for my partner and it’s been absolutely brilliant. She loves it! The only issue we had was with the tyres – two of them were below the legal tread limit when we got the car. We went back to the dealership and they told us they use standard tyres, but to their credit, they were great about it. No pushback at all – they agreed to cover the cost, she got new tyres fitted, and they reimbursed her straight away. Really pleased with the car and the service.

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Aftersales from Motortrust UK Lancaster in response to T-Roc

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Connor was vey good to deal with"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Connor was very very good to deal with throughout, he was lovely and not once did he pressure me to go ahead with anything I didn't want to. I've had the Range Rover Sport since June and so far it's been good, it hasn't caused me any trouble at all.

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Aftersales from Motortrust UK Lancaster in response to Connor was vey good to deal with

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Really happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really happy with my Crossland from Motortrust and at the moment I've not had any issues with it, touch wood. I'm just waiting for the letter "L" to arrive for the back of the car because it was missing but we agreed that if it's sent out, I'll get someone locally to put it on, but it's probably just been an oversight, and I need to chase up on it. I also had no issues when picking the car up and the handover was fine.

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Aftersales from Motortrust UK Lancaster in response to Really happy

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Nathan was very helpful"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was happy with the way things went, Nathan was very helpful and dealt with the questions I had quickly and efficiently. Hopefully I will not have any issues but I would like to think they would be dealt with promptly. Love the car by the way. 4.5 that's only because my car was not ready when told it would be.

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Aftersales from Motortrust UK Lancaster in response to Nathan was very helpful

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"10 out of 10 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought the car for my husband and he is very happy with it and all the gadgets inside, he’s a real gadget man, haha! We are a bit older now, so buying a car can feel a bit daunting. It was really convenient that the dealership was local to us. I called up, spoke to Aiden (who is lovely), went over a few different models and specs, and the car was delivered straight to us. They even took my Husbands old car for the part exchange which was very handy and all went smoothly. Aiden was very accommodating, making sure anything we needed was sorted. There was an issue with the vehicle where a few glitches were coming up. When I spoke to Aiden about this, he found that the issue might be due to the battery. He asked me to send over the receipt for a new one and said he would reimburse us, which he did in a very timely manner. I cannot fault the service from him. We are very pleased.

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Aftersales from Motortrust UK Lancaster in response to 10 out of 10

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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Dealership Information

Welcome to MotorTrust Lancaster

From humble beginnings as a small used car dealer in Bolton, MotorTrust Lancaster has grown to probably the biggest independent used car dealership in Lancashire.

Our Stock - Your Choice

We pride ourselves on supplying quality late plate, low mileage vehicles, including all makes and models, manual, automatics, hatchbacks, saloons, MPVs and 4x4 vehicles, in diesel and petrol variants. We have a great selection of Prestige and Performance cars in stock with marques such as Mercedes, BMW, Jaguar and Lexus available to view in our showroom. 4x4s and pick ups are always in demand with our customers, so you will find models available and on show from Land Rover, Mitsubishi, Jeep and Volkswagen.

Prepped to High Standards

Every vehicle we offer is fully HPI/ mileage checked, fully valeted and prepared to the highest standard. We can also offer competitive finance packages and comprehensive warranties to suit your requirements.

Competitive Pricing - Great Value

Our prices are monitored daily by the buying team to ensure we offer the lowest prices possible, supplying vehicles to customers across the UK, because of this we have a high turnover of vehicles; achieved by working on a lower profit margin than our competitors. This ensures our customers are able to buy good quality vehicles, at less than the average market price! Compare our prices, like-for-like with other big motor retailers, you will be hard-pressed to find a better deal, but don't take our word for it, come and have a look for yourselves!

No Pressure - Advice When You need it

As a family business, we are proud to offer all our guests a friendly and honest environment with no pressure selling, in which you can choose your next car from over 350 vehicles in stock with complete confidence. We are sure you'll find a great car and get a great deal. Don't take our word for it take a look at our customer reviews and testimonials.

We look forward to seeing you soon, if you have any questions in the meantime please don't hesitate to get in touch.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
124 reviews4.7 out of 5 stars — Rated Excellent
Excellent
96
Very Good
25
Average
2
Poor
0
Terrible
1

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  • Contact Information

    Address

    Motortrust UK Lancaster
    Mellishaw Lane
    Morecambe
    Lancashire
    LA3 3FB

    Get in touch

    01524 969194
    https://www.motortrustuk-lancaster.co.uk/

    Opening times
    Mon 09:00 - 19:00
    Tue 09:00 - 19:00
    Wed 09:00 - 19:00
    Thu 09:00 - 19:00
    Fri 09:00 - 19:00
    Sat 09:00 - 18:00
    Sun 10:30 - 17:00

    Dealership Statistics

    93%
    Would recommend this dealer to family and friends
    100%
    Percent of reviews responded to by this dealer

    Additional Information About Motortrust UK Lancaster

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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