97% Reviews
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96% Recommend
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207 reviews from our car dealer reviews community
Leave a review for Motortrust UK Lancaster
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207 reviews from our car dealer reviews community

Leave a review for Motortrust UK Lancaster
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"Love our new vehicle"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No issues whatsoever with our new vehicle. It is a lovely car and we only use it here and there as we have another vehicle, but it is a great drive and we can’t fault it. Fantastic service from start to finish from Nathan. There was a bit of a hiccup with the keys, but we got this sorted in the end and I can’t fault the incredible service that was provided from the start by Nathan. He really looked after us where he could. A little better organisation would have made this a perfect experience. I am still giving a 5 out of 5 because we are really pleased with the car and it is understandable that a dealership with over 200 cars may have a few hiccups.

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"No messing about"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No problems at all, it was a really easy process. Dealt with Ben, he was good at communicating and giving me updates and then when I went to collect everything was prepared and ready so it was a very quick deal. There was never any messing about, very much a in and out service. I have no complaints.

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"Thank you Connor "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Connor was great, he wasn't at all pushy and just made it a really comfortable experience. Honestly couldn't fault the service I received, I found Connor to be knowledgeable about the specifics of the car I got, this definitely put confidence in me buying from him. The car itself I am very happy with, it drives great, lovely to sit in. It is lot more techy than my previous car so it is taking some getting used to but I am overall really pleased with it. Thank you to everyone who helped at Motortrust, especially Connor.

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"Very easy purchase"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

very easy purchase over the phone from abroad. Only but I didn't like was the unclear instructions for the transfer of ownership

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"Really helpful"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Overall, my experience was very positive. The staff were not pushy at all, they were really helpful, I can't fault them there. There was issues with the aftersales service though - the payment wasn't made straight away to settle the finance on my part ex and myself and the finance company had to chase them for 4 weeks for them to pay it which wasn't great. If everything had gone right after point of sale, it would have been a 5 out of 5 easy.

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Aftersales from Motortrust UK Lancaster in response to Really helpful

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Enjoying the car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm really enjoying the car but have a slight problem with a light showing on the dash think it's the tyre pressure light. Apart from that, It's really nice. It drives well. The sale was all online - the process was ok.

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"Excellent across the board"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Five stars, excellent across the board. The team at Motor trust were all fantastic, and I love my car.

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Aftersales from Motortrust UK Lancaster in response to Excellent across the board

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"5 Stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5 stars

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Aftersales from Motortrust UK Lancaster in response to 5 Stars

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Not much movement on price"
3.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Aidan really looked after us, and the Vauxhall Adam has been great. I would rate my experience as 3.5 stars only because I went in with cash and was hoping to negotiate, but they weren’t willing to which was a shame. If you don't ask, you'll never know.

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Aftersales from Motortrust UK Lancaster in response to Not much movement on price

Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.

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"I'd happily recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything was brilliant. I'm enjoying the car, it's all good. I'd happily recommend them.

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Aftersales from Motortrust UK Lancaster in response to I'd happily recommend

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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Dealership Information

Welcome to MotorTrust Lancaster

From humble beginnings as a small used car dealer in Bolton, MotorTrust Lancaster has grown to probably the biggest independent used car dealership in Lancashire.

Our Stock - Your Choice

We pride ourselves on supplying quality late plate, low mileage vehicles, including all makes and models, manual, automatics, hatchbacks, saloons, MPVs and 4x4 vehicles, in diesel and petrol variants. We have a great selection of Prestige and Performance cars in stock with marques such as Mercedes, BMW, Jaguar and Lexus available to view in our showroom. 4x4s and pick ups are always in demand with our customers, so you will find models available and on show from Land Rover, Mitsubishi, Jeep and Volkswagen.

Prepped to High Standards

Every vehicle we offer is fully HPI/ mileage checked, fully valeted and prepared to the highest standard. We can also offer competitive finance packages and comprehensive warranties to suit your requirements.

Competitive Pricing - Great Value

Our prices are monitored daily by the buying team to ensure we offer the lowest prices possible, supplying vehicles to customers across the UK, because of this we have a high turnover of vehicles; achieved by working on a lower profit margin than our competitors. This ensures our customers are able to buy good quality vehicles, at less than the average market price! Compare our prices, like-for-like with other big motor retailers, you will be hard-pressed to find a better deal, but don't take our word for it, come and have a look for yourselves!

No Pressure - Advice When You need it

As a family business, we are proud to offer all our guests a friendly and honest environment with no pressure selling, in which you can choose your next car from over 350 vehicles in stock with complete confidence. We are sure you'll find a great car and get a great deal. Don't take our word for it take a look at our customer reviews and testimonials.

We look forward to seeing you soon, if you have any questions in the meantime please don't hesitate to get in touch.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
207 reviews4.6 out of 5 stars — Rated Excellent
Excellent
145
Very Good
54
Average
7
Poor
0
Terrible
1

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  • Contact Information

    Address

    Motortrust UK Lancaster
    Mellishaw Lane
    Morecambe
    Lancashire
    LA3 3FB

    Get in touch

    01524 969194
    https://www.motortrustuk-lancaster.co.uk/

    Opening times
    Mon 09:00 - 19:00
    Tue 09:00 - 19:00
    Wed 09:00 - 19:00
    Thu 09:00 - 19:00
    Fri 09:00 - 19:00
    Sat 09:00 - 18:00
    Sun 10:30 - 17:00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    97%
    Percent of reviews responded to by this dealer

    Additional Information About Motortrust UK Lancaster

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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