The Range Rover Evoque has been okay, I wasn’t looking for anything specific, I just happened to find the Evoque when I was looking around. I went to Motortrust because they had cars at probably a reasonable price and it was local to me. However, it did take me a while to have a part put on so I had to wait for that, it then took a week for my car to be taxed which I paid them for on the same day, I've still not got my logbook back and it’s been over a week since I picked up the car. Apart from that though I am happy with the car and the price and everything like that.

I purchased the Citroen Berlingo from Motortrust, mostly everything went okay. However, I realised pretty much as soon as I’d left that a reverse light was broken and already my reversing camera is broken. I haven’t contacted Motortrust about these issues as I can’t remember the warranty that I got. I went to Motortrust specifically looking for the Citroen Berlingo and I chose to go there due to the good reviews that I had seen. The one bad thing that did happen was that my mum who I was with at the dealership is in a wheelchair and we got public transport and there is no way of getting into the dealership without going onto the road and the car park is full of cars that are for sale, so it could’ve been better. Apart from that everything was fine and I would still consider going back in the future.

Motortrust is local to me, they are a five-minute walk away from me and it was handy for me to go to and purchase the Ford Transit Custom that I was looking for. it was all fine when I was at the dealership, it was excellent. It was just quick and easy, they give you the key and let you go off and test it, there is just no hassle.

Purchased a BMW 2 Series from Motortrust and it has been okay, I was specifically looking for a BMW as I like BMW’s, and it is something that my friend has as well. The whole experience with Motortrust went very well, it’s very good. Just the whole thing was alright, and it is easy to get the cars brought and look at cars. Nathan was very good actually, he was polite and gave me the information that I needed.

The Volvo XC40 that I purchased from Motortrust Lancaster has been good and I have been enjoying it. We were looking for either the Volvo XC40 or the Tiguan, my partner actually decided on the Volvo, we had seen it online and we liked the spec of the vehicle, with the leather seats and the stuff inside, and the milage on it really. Ben was good when purchasing the vehicle. He was helpful, friendly and it was quite a quick process.

Everything at Motortrust seemed okay, the completion of the vehicle went really good and smooth. Everything was absolutely fine with Chad, on the first day he dropped me a text message and we had a phone call. I was asking for information, and he would feed it back. I was specifically looking for the CLA, I was looking for a white one originally, but this got sold on the day I was trying so I ended up going with a black one. it was then just a case of getting from Glasgow to Morecambe which was fine to get it. I am enjoying the car as well.

5 definitely!!

5

Had no problems with Motortrust at all, they have a range of vehicles, and I could choose from what I needed rather than going through various dealers. I wasn’t looking for the Ford Kuga, but it had the space that we needed. Chad at the dealership was very good, he was helpful and it wasn’t pressurised in any way. I had no problem at all with it.

When I went to Motortrust Lancaster for a new car, I originally had chosen a Mini Hatch however when I was on my way out of the showroom it broke down and it went back in. I waited 3 weeks for a part, and I ended up swapping the car to a Mercedes. This wasn’t any fault of Motortrust's as these things can happen when you’re dealing with cars, it just unfortunately happened to me, but it all got sorted and everything is fine now. Chris who dealt with me during all of this was fine, he isn’t a mechanic he was unaware of the issue with the car and he sorted that out for me.