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137 reviews from our car dealer reviews community
Leave a review for Motortrust UK Lancaster
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137 reviews from our car dealer reviews community

Leave a review for Motortrust UK Lancaster
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"Over the moon!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am really over the moon with my new vehicle from Motortrust, I went with an MG it is a great vehicle I'd highly recommend it. Connor who was my salesman was nothing but helpful throughout the whole process, there was no pressure from him. I felt the final handover could have been polished up a bit better as there was some confusion with the final figures, however he was a lovely lad and couldn't have done more.

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Aftersales from Motortrust UK Lancaster in response to Over the moon!

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Straightforward process"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought the Suzuki Swift for my son and he has been enjoying it so far. When I was at the dealership, the process was straightforward and easy. Carl was the salesman who helped us throughout the process and answered all the questions we had, which I was happy with.

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Aftersales from Motortrust UK Lancaster in response to Straightforward process

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Absolutely delighted"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I came across Motortrust whilst looking online for a new car. When I found the Ford Fiesta that I ended up buying in July, I was absolutely delighted. I have owned a Fiesta previously so I am familiar with the car, and it has had no problems since the purchase.

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Aftersales from Motortrust UK Lancaster in response to Absolutely delighted

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Solid 4 stars"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Aidan at the dealership was more than helpful. It was a good overall experience and I would give it a solid 4 star review.

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Aftersales from Motortrust UK Lancaster in response to Solid 4 stars

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Lovely car"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Getting on really well with my Seat, it’s running fine and a lovely car to drive. I did notice the plastic trim underneath the boot door was hanging off at the point of sale and I did mention it but it wasn't sorted when I came to collect it. As the car has been used daily, it's since fell off, so I just need to get in touch to hopefully get it sorted. Other than that, all good. The customer service was great from the lad that looked after me, he was very helpful and easy to deal with.

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Aftersales from Motortrust UK Lancaster in response to Lovely car

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Driving nicely"
3.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Our new car from Motortrust is driving nicely. The service was good as well, nothing great but nothing bad either, so I could potentially look to use them again in the future.

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Aftersales from Motortrust UK Lancaster in response to Driving nicely

Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.

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"straightforward"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had the car for a few weeks, seems okay at the moment. Only downside is the AC is blowing warm. There was some confusion when collecting as it wasn’t ready when I came down but I needed the car because I was going on holiday. Customer service seemed fine from Nathan, there no pressure. Nothing amazing, just straightforward.

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Aftersales from Motortrust UK Lancaster in response to straightforward

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Carl was helpful"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We dealt with Carl when buying our new car and found he was helpful, polite and knew what he was talking about. The overall service was spot on, and everything seems okay with the car so far.

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Aftersales from Motortrust UK Lancaster in response to Carl was helpful

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"No stress"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Our new car from Motortrust is running fine, I am loving it. The sales process was good, they made it really easy and there was no stress.

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Aftersales from Motortrust UK Lancaster in response to No stress

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Easy process"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased from the Lancaster branch of Motortrust after my partner bought theirs from them a few months ago. The sale was an easy process, there is nothing really to report apart from the valet before collection, which could have been more thorough. So far the car is driving well.

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Aftersales from Motortrust UK Lancaster in response to Easy process

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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Dealership Information

Welcome to MotorTrust Lancaster

From humble beginnings as a small used car dealer in Bolton, MotorTrust Lancaster has grown to probably the biggest independent used car dealership in Lancashire.

Our Stock - Your Choice

We pride ourselves on supplying quality late plate, low mileage vehicles, including all makes and models, manual, automatics, hatchbacks, saloons, MPVs and 4x4 vehicles, in diesel and petrol variants. We have a great selection of Prestige and Performance cars in stock with marques such as Mercedes, BMW, Jaguar and Lexus available to view in our showroom. 4x4s and pick ups are always in demand with our customers, so you will find models available and on show from Land Rover, Mitsubishi, Jeep and Volkswagen.

Prepped to High Standards

Every vehicle we offer is fully HPI/ mileage checked, fully valeted and prepared to the highest standard. We can also offer competitive finance packages and comprehensive warranties to suit your requirements.

Competitive Pricing - Great Value

Our prices are monitored daily by the buying team to ensure we offer the lowest prices possible, supplying vehicles to customers across the UK, because of this we have a high turnover of vehicles; achieved by working on a lower profit margin than our competitors. This ensures our customers are able to buy good quality vehicles, at less than the average market price! Compare our prices, like-for-like with other big motor retailers, you will be hard-pressed to find a better deal, but don't take our word for it, come and have a look for yourselves!

No Pressure - Advice When You need it

As a family business, we are proud to offer all our guests a friendly and honest environment with no pressure selling, in which you can choose your next car from over 350 vehicles in stock with complete confidence. We are sure you'll find a great car and get a great deal. Don't take our word for it take a look at our customer reviews and testimonials.

We look forward to seeing you soon, if you have any questions in the meantime please don't hesitate to get in touch.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
137 reviews4.7 out of 5 stars — Rated Excellent
Excellent
99
Very Good
34
Average
3
Poor
0
Terrible
1

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  • Contact Information

    Address

    Motortrust UK Lancaster
    Mellishaw Lane
    Morecambe
    Lancashire
    LA3 3FB

    Get in touch

    01524 969194
    https://www.motortrustuk-lancaster.co.uk/

    Opening times
    Mon 09:00 - 19:00
    Tue 09:00 - 19:00
    Wed 09:00 - 19:00
    Thu 09:00 - 19:00
    Fri 09:00 - 19:00
    Sat 09:00 - 18:00
    Sun 10:30 - 17:00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    100%
    Percent of reviews responded to by this dealer

    Additional Information About Motortrust UK Lancaster

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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