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Upgraded my car at MP Cars and part exchanged my old one. The car I bought was the nicest and most reasonably priced out of the 5 I looked at from other dealers and they also gave me a very good price for my car. After 2 months I had a slight problem with my car but it was dealt with and claimed on the warranty at a time convenient with me and at no cost. Could not recommend MP Cars North West more!
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I purchased a car a few weeks ago from MP Cars North West, drove from LONDON to Manchester to get it, car drives good so far, however my front left light has stopped working. As I am a first time driver I called the dealership as I was informed it could be fixed via my breakdown cover, I spoke to the owner who IMMEDIATELY was beyond rude on the phone when all I wanted some advice. I never got that attitude when I was enquiring about the car, my friend who lives in Manchester was about to go and view cars from this dealership as I recommended it to her but after that disgusting experience I’ve warned her not to waste her time!! Customer service and manners costs nothing and I would have never given them my money had I known how rude he could be - so basically anyone else viewing this do not waste your money to give to this company as they are only interested and polite up until you have purchased a vehicle
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Very helpful and professional.explained all documents and purchase process.Car had to be taxed and was happy to take me to the Post Office to sort it out.Would recommend MP Cars North West highly.
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Bought my new car last month from MP Cars North West. The whole process was made so easy. Once I got the car home I realised the rear wiper wasn't working, Mike got it booked in and repaired for me. Highly recommend. Thanks again.
Bought a VW POLO 2015 2 months ago from MP Cars North West and I had the best service your could ever receive. Especially of a small independent garage. 100% on service, 100% on price and 100% description. Could not recommend these guys more. I WILL be back for my next upgrade in a few years!!
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Brilliant service viewed on Wednesday afternoon and collected Thursday morning. Will definitely use MP Cars North West again.
Great service & Experience Matt and Mike did everything they could to get me the car I wanted as soon as possible and weren’t pushy atallI I must of drove them crazy but they were so understanding and accommodating. I cant thank them enough. I would definitely recommend. Thanks again MP Cars North West.
Reviewer has confirmed their email address
I recently purchased a vw polo from MP CARS. I am pleased with the service received from sales to aftercare. Friendly and professional service.
Reviewer has confirmed their email address
I bought my second car from MP Cars, a lovely little KA. Matthew and Mike provided me an excellent second hand car. I love it. After 2 months there was a small fault, they were both very helpful and bent over backwards to ensure this issue was dealt with and arranged for me to get my car into one of their trusted garages and it was resolved the next day. Will definitely use them again and will be recommending to family and friends. Thanks Guys!
Reviewer has confirmed their email address
I bought VW polo in May 2017 and was told it had been recently thoroughly "serviced" but the service light on the dashboard remained. Matthew misinformed me that it was only a VW dealer that could remove the service light but to rest assured it had been properly serviced properly elsewhere. Six weeks into a three month warranty the engine management light appeared and a severe loss in performance. Apparently a coil pack was all it needed and away I drove away. At the time, I questioned the mechanic whether he noticed anything that may need looking at in the future, I remember his response being quite careful and considered, along the lines of "I'm just here to address the problem you mentioned, bye". A few weeks later and five months after buying the car, the vehicle emissions light came on with others. Turns out (predictively with 80k mile polos) that the timing belt needed replacing but that this wasn't the first time this job was done. When a competent mechanic was trying to replace the timing belt it became clear this had been repaired previously but done incorrectly and botched which lead to other costly complications. No record or mention of the cars repair history was mentioned at the point of sale and a very expensive trip to the garage so soon after buying a five year old car later has left me extremely disappointed and skint. Especially disappointed for believing Matthews claim that only VW dealers can turn the service light off. I feel mugged off. He shouldn't be misleading people like that in my opinion. Won't be using ever again. Wouldn't recommend MP Cars North West.
Matthew peck from MP Cars North West in response to Sold car unknowingly with engine failure
I’m very upset to hear you feel this way. The car was sold with full service history, a service book was provided, with the stamps, dates and mileages at which the car had been serviced at each individual garage. I never lied or insinuated anything different other than the previous garage that had serviced the car and stamped the book and not knocked the light off the dash. This does not mean they never serviced the car. Secondly, you mentioned the engine management light coming on, and you phoned us up and we booked it in and got the job done for you and we paid the bill. This is a 2nd hand car and unfortunealy things do go wrong. But we rectified it and no cost you yourself. I’m unsure what more we could have done in that situation. Finally, 5 months after purchasing the car, you decided to get the van belt changed which is down to owners discretion as to when you decide to get this done. This is just maintainance of your second hand vehicle. To suggest we had the cambelt ‘bodged up’ and it drive perfectly for the 5 months until you decided you wanted it changed, is a ridiculous accusation.
MP Cars North West is an Independent dealership that is based in Stockport. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
MP Cars North West
2 Seven Stiles Drive
Stockport
Greater Manchester
SK6 6LT
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