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We lost our £100 deposit after being mis sold a car that we purchased from MP Motor Company Ltd. Firstly we was not told the free tax and warranty was added to the finance. We was then told another car would tow our caravan and it was under the legal limit. So we didn't want the car. The salesman and manager at MP Motor Company were very rude and angry.
mike porter from MP Motor Company Ltd in response to Not impressed with MP Motor Company
You left a £100 reserve on a vehicle which you then travelled to view at our site. After test driving and never even mentioning towing weights or caravans you decided you wanted to buy the car. You then phoned up the next day to say you didn't want the car as it wasn't suitable for towing, so I went to the effort of helping you find a different car that was suitable for towing. You decided on a different vehicle, suitable for towing, and transferred your deposit to that one. I took that car off sale as well because you had checked everything. Once again you phoned to say you wanted to cancel that car as your wife didn't like it (you said the day before you'd checked everything was ok). You had another look at our website and after much checking of towing weights and you checking that your wife liked it this time, you said that this time everything is great for what you need. So I took a third car in as many days off sale for you. Three days later, the day you was due to pick up the car, you phoned me to say that actually you don't want a car now and you wanted your deposit back. As i explained to you when you left a reserve on the first car, we refund if you decide (after checking everything over) not to go ahead at that moment in time. You confirmed three different vehicles, and the third one was only cancelled a few days after agreeing you definitely wanted it! (we had other people asking about that car at the time and turned away business because you confirmed you wanted it). Had I sold the car to some one whilst you had a deposit on it, you would have said it was breach of contract and demanded answers. So this is the only reason we kept your deposit (not reserve) because you confirmed the deal.
Only a few months ago we was on the lookout for a new car and actually needed a specific car. This is when we found it here at the MP Motor Company, we found that the dealership made the purchase and process really easy for us and there was no issues that came with the purchase before or after which is why I have scored them the highest possible scores
Reviewer has confirmed their email address
Andrew seed from MP Motor Company Ltd in response to Tepee
Tepee Thank you for your review, we pride ourselves on 5 star customer service and your review helps us maintain this, We hope you enjoy your car and hope to see you again. MP Motor Company
MP Motor Company are a dealership in which are: easy going, easy to contact, available to help when needed, they are friendly, and very knowledgeable. MP Motor Company resolved all issues quickly and easily. The car was clean and as described. They definitely come with my recommendation, 5 stars across the board!
Reviewer has confirmed their email address
Andrew seed from MP Motor Company Ltd in response to recommendation for
Jimmy Thank you for your review, we pride ourselves on 5 star customer service and your review helps us maintain this, We hope you enjoy your car and hope to see you again. MP Motor Company
MP Motor Company really looked after, every aspect relating to the purchase of my car was top notch, it was sorted very quickly and I have had no problems at all so for this I can praise them enough and would go again
Reviewer has confirmed their email address
Andrew seed from MP Motor Company Ltd in response to excellent
Michael Thank you for your review, we pride ourselves on 5 star customer service and your review helps us maintain this, We hope you enjoy your car and hope to see you again. MP Motor Company
Recently I visited MP Motor Company in Bolton. Having found the car I wanted I found the staff were great and everything went well with the purchase. There was no issues so it goes without saying that I would recommended to all
Reviewer has confirmed their email address
Kevin McCarthy from MP Motor Company Ltd in response to happy customer
Thank you for your review, we pride ourselves on 5 star customer service and your review helps us maintain this, We hope you enjoy your car and hope to see you again. MP Motor Company
From humble beginnings as a small used car dealer in Bolton, MP Motor Company has grown to probably the biggest independent used car dealership in Lancashire. Based in purpose-built showrooms at Brock on the outskirts of Preston, we have over 350 used cars, vans and pick-ups on display and available for sale.
Our Stock - Your Choice
We pride ourselves on supplying quality late plate, low mileage vehicles, including all makes and models, manual, automatics, hatchbacks, saloons, MPV's and 4x4 vehicles, in diesel and petrol variants. We have a great selection of Prestige and Performance cars in stock with marques such as Mercedes, BMW, Jaguar and Lexus available to view in our showroom. 4x4's and pick ups are always in demand with our customers, so you will find models available and on show from Land Rover, Mitsubishi, Jeep and Volkswagen.
Prepped to High Standards
Every vehicle we offer is fully HPI/ mileage checked, fully valeted and prepared to the highest standard. We can also offer competitive finance packages and comprehensive warranties to suit your requirements.
Competitive Pricing - Great Value
Our prices are monitored daily by the buying team to ensure we offer the lowest prices possible, supplying vehicles to customers across the UK, because of this we have a high turnover of vehicles is achieved by working on a lower profit margin than our competitors. This ensures our customers are able to buy good quality vehicles, at less than the average market price! Compare our prices, like for like with other big motor retailers, you will be hard pressed to find a better deal, but don't take our word for it, come and have a look for yourselves!
No Pressure - Advice When You need it
As a family business, we are proud to offer all our guests a friendly and honest environment with no pressure selling, in which you can choose your next car from over 350 vehicles in stock with complete confidence. We are sure you'll find a great car and get a great deal. Don't take our word for it take a look at our customer reviews and testimonials.
Enjoy a Visit
We are situated on the A6 in Brock, Preston, and are in easy reach of Preston, Blackburn, Blackpool, Lancaster and Morecambe, in fact from anywhere in Lancashire, the Lakes or North Yorkshire. We are two minutes from Barton Grange Garden Centre, so why not pop down for a relaxing day out and if you buy a car from us you can drive away or we'll deliver it to your door, ask for details.
We look forward to seeing you soon, if you have any questions in the meantime please don't hesitate to get in touch.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2007
| Excellent | 617 | |
| Very Good | 69 | |
| Average | 2 | |
| Poor | 2 | |
| Terrible | 5 |
MP Motor Company Ltd
Garstang Road
Preston
Lancashire
PR3 0RB
| Mon | 09: 00 - 19:00 |
| Tue | 09: 00 - 19:00 |
| Wed | 09: 00 - 19:00 |
| Thu | 09: 00 - 19:00 |
| Fri | 09: 00 - 19:00 |
| Sat | 09: 00 - 18:00 |
| Sun | 10:30 - 17:00 |
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