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29 reviews from our car dealer reviews community
Leave a review for MSL Trade Centre

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29 reviews from our car dealer reviews community

Leave a review for MSL Trade Centre
Click on the stars to start your review
"Outstanding Customer Service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We agreed to buy a van from these guys but had to travel to them after work. They kindly agreed to stay open until 7:30pm to complete the purchase and then helped us to get temporary insurance after our potential insurers closed earlier than they had told us which would have left us unable to drive the van home. When we arrived home with the van we realised that it was longer than our previous one and it didn't fit on our drive! We phoned up MSL and they couldn't have been more helpful. They agreed to exchange it for another van and to stay open again for us to travel to them. The exchange was completed with smiles and handshakes even though it was us that had made the mistake. On top of this both vans were in excellent condition and represented excellent value - hence the reason we travelled to make the purchase. Cannot recommend enough. We know where we will be going next time we need a car or van! Thanks again guys.

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"Phenomenal Service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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I am nearly 70 years old and have brought and sold cars over the years, but ,I have never had service like this from a dealer before. No smarmy rubbish just straightforward honesty. I brought an X Type Jaguar from MSL Trade Centre. It was an excellent purchase, not only did I get a good deal the advisory on the MOT where done and a new battery to boot.. my children wherewith me and said what a very nice man. Peter is a very nice man. Nothing too much trouble. Not another dealership like this. Excellency is obviously the key mark.

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"I have loved this car!"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Honda Jazz from MSL Trade Centre in October 2015, I planned to review MSL a few months after buying the car when I was sure it was OK but I forgot at the time. It was the best car I'd ever owned and the dealer was professional and likeable. I only stopped using the Jazz when I inherited my mum's car a couple of months ago which was much newer. I've decided not to keep mum's car because it's too small but I've already given the Jazz to my son. I'm going straight back to MSL because I feel I can trust them.

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"Superb service could not fault "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Renault Clio Esprit from MSL Trade Centre 2 weeks ago. I spotted the car for sale in Auto Trader. I viewed the car the next day. I was very impressed by the customer service and professional approach by Pete the owner. The cars were all immaculate in pristine condition. Pete took me for a test drive the car was very smooth. Pete did not do any hard sell. He was very knowledgable and told me he had 32 years experience in the trade. I asked if he would take my car in part exchange he agreed then took my car for a test drive the clutch had gone Pete advised me that the engine could have blown up at any time which was rather sobering as I do a lot of motorway driving. I ended up buying the Renault despite it being 7 years old it was as new and had loads of top end features. Pete made the transaction process very easy and also provided excellent coffee in an immaculate office with comfortable sofas and prints of lamborghinis etc on the walls. I used to be a mystery shopper and would give MSL 10/10. I drove the car to Devon the next day and was very happy it was smooth, economical and a pleasure to drive. I would highly recommend Pete. What I noticed while I was there Pete had 2 previous customers coming back to buy cars off him which speaks for itself happy customers returning to buy another car from a dealer they can totally trust.

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"Al pearce"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a renault laguana from msl and found then excellent. all staff are extremly polite and as a women they treat you with respect and look after you. Peter is great and i woukd not hesitate to buy another car off him

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"Mercedes Buyer"
4.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Really good experience, good company to deal with and I have had no issues at all. I purchased a Mercedes back in August and I am really pleased with it. I would recommend this dealership.

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"Carol"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Resolving issues

MSL used car s Digbeth, After buying a car earlier in the year, and the warranty company said No to fix some engine problems, Your perseverance to resovle the issues through your garage has been really appreciated , in the end making sure I could drive away in a lovely replacement car , Pete all along you said you only wanted a happy customer, Well You went that extra mile to achieve that, Thanks Again Astra Carol.

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"Georgia"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Resolving issues

I bought a Nissan Micra from MSL just over a month ago and I have had no problems, great car. Pete was very friendly and helpful, wasn't pushy or trying too hard to make the sale. Initially had a small fault with the charging port on the day, but he got it sorted straight away there and then, no problem. Great price too. Definitely recommend!

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"Roy"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Resolving issues

I traveled from South Yorkshire to Birmingham to view a Mercedes C220. On arrival I was greeted by Peter, I found him helpful, friendly and very knowledgeable about the car. We took the vehicle for a test drive where Peter invited me to floor it. On our return he invited us into the office, gave us refreshments and ran through the history and I agreed to purchase the car. We expierenced problems with my bank and his card machine. Peter resolved the problems with great patience, taxed the vehicle and gave me directions. I have now owned the car for 2 weeks and really pleased with it. I recommend msl and Peter and would not hesitate to return in the future.

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"Faye"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would recommend this dealer to anyone, I couldn't be happier with both my car and the service I received from MSL. Pete was polite, helpful and knowledgeable about the type of car I was looking for and ticked every box for me. When I collected my car it had been valeted and looked like new, the car was exceptional value for money. Don't hesitate in buying a car from MSL, I will certainly be going there for vehicles in the future. Oh and the 3 month warranty gives you piece of mind.

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Dealership Information

MSL Trade Centre are an independent used car and van dealership based in the Digbeth are of Birmingham. Featuring all popular makes and models, this dealership has over 30 vehicles currently in stock. MSL Trde centre welcome part exchanges and also purchase cars for those car owners wanting to sell their current vehicle. They are open for business 7 days a week and on bank holidays, alternative viewing times are available by appointment.

Car Dealer Reviews would love to hear from any previous customers of MSL Trade Centre, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
29 reviews4.9 out of 5 stars — Rated Excellent
Excellent
28
Very Good
1
Average
0
Poor
0
Terrible
0

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Contact Information

Address

MSL Trade Centre
Warwick Street
Birmingham
West Midlands
B12 0NH

Get in touch

0121 7531313
http://www.msltradecentre.co.uk

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