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28% Recommend
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7 reviews from our car dealer reviews community
Leave a review for Mulso Motor Co At Brookside
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7 reviews from our car dealer reviews community

Leave a review for Mulso Motor Co At Brookside
Leave a review
"AVOID AT ALL COSTS"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a z4 here and after only a week I brought it to a specialist to get a rattling noise checked. I found out that 1) the exhaust was blowing, 2) the front shocks were completely gone, 3) the clutch flywheel was out of balance, 4) The top mounts were worn, and 5) the BMW guys assured me they would probably find more issues if they kept looking. DO NOT buy a car from Mulso Motor Co or any place where John Panter is involved. Absolute fraud, would rate 0 stars if possible.

Mulso Motor Company from Mulso Motor Co At Brookside in response to AVOID AT ALL COSTS

Chris purchased a fourteen year old BMW Z4 it developed an exhaust blow and complained the shock absorbers were weak, we replaced them and the top mounts which would have passed the MOT as a good well gesture the clutch problem was sorted. We later learnt that he was doing over two hundred miles a week traveling to work plus weekend use. Its rather odd that some two and a half years later he posted this review.

"con artist"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Mulso Motor Co kept the money from the breakdown warranty for the car, paid for 12 months and received a letter from the company mulso motors not paid them.

Mulso Motor Company from Mulso Motor Co At Brookside in response to con artist

Unfortunately for this customer the company handling the running of the warranty went in to administration we had paid the premium, the FCA took over and monies were paid out including us who had paid out for claims in advance.

"Stay away"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do not buy a car from Mulso Motor Co! It took me 7 months to get my money back and that was from the finance company. They put 5 miles of petrol in it when I picked it up, lied to me about the finance amount I would be paying and then when I had an engine fault they said, and I quote, "you signed a third party warranty, not our problem"! Wouldn't trust them as far as I could throw them! They are back selling the car btw. KN09 PHO. Don't buy it unless you feel like stripping the engine down to find the fault!

Mulso Motor Company from Mulso Motor Co At Brookside in response to Stay away

The cars warning light came on indicating an oil pump problem, we were quite prepared to sort the problem out but Nicola insisted it was carried out by Halfords in Milton Keynes we did not agree with this but never the less she was aliment and they did replace the pump and the fault persisted. The car was returned to the finance company and on to us. We placed the pump again and followed the the correct procedure detailed by Audi Northampton. There have not been any problems since and the car is still on the road and has an Mot May 2024. Nicola instance was the cause of her problems.

"JRTeller"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my car from Mulso Motor Co a few months back and since then, the exhaust has needed replacing, the alternator has needed repair, the fan on the drivers side has been blowing nothing but hot air and now I need to replace the clutch. I paid for the car in good faith and the dealer would have known full well that these problems existed. I have been let down in a big way here and want to advise anyone tempted to deal with these guys not to make the same mistake I made.

Fungai Chaziremunhu in response to JRTeller

I bought a car from this garage on Sunday 20mins before they closed the garage. The owner said he was in a rush and had to be somewhere by 4pm. I bought the car in good faith as he said it was in perfect working condition. I asked him if there were any issues about the car I should be aware of and he repeated that it was a perfect clean car. When feeling the paper work he ticked the box saying that I had done road test with vehicle and that I was satisfied with the condition. I challenged him about that and he crossed the yes box he had ticked. When he was about to lock his garage I parked the car by the garage gate while I was trying to contact my insurance . I left the car idling and when I turned i saw thick black soot coming out of the car and it made the road where it was parked black. The idling was irregular , it was going high and low on its own, the were rattling and squeaking sounds from the engine. Although it was a small c2 car the sound was like it was lorry or something or that sort. I went home left the car at the garage and called them to say I didn't want the car anymore. My bro returned the car keys and the parked their car in the garage. They have continued to refuse to refund my money even though I never drove the car from their garage. Only after being called second time he says the car has a burst pipe but I paid for the car so I have to have it despite saying clearly that I don't want it anymore. Now he keeps saying his boss is not in and he won't give me his mobile so that I can speak with him since he is the one I bought the car from. Please citizens be watchful when dealing with this dealer. Keep your money stay away.

Mulso Motor Company from Mulso Motor Co At Brookside in response to JRTeller

This car was and old part exchange sold cheaply to clear and any complaint was submitted well outside any warranty period given.

"Jack"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do not buy anything from Mulso Motor Co. They seem to be buying cars and selling them and if there is a problem with the vehicle they are not interested once it has left the forecourt. Do not buy from these they are bad.

Mulso Moyor Company from Mulso Motor Co At Brookside in response to Jack

All very good posting a review without giving any clues to who this supposed purchaser is and to which vehicle, we can all go round giving bad reviews with no way of redress against the complaint.

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"ford focus customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was very happy with Mulso Motor Co and I love the car that I purchased from this car dealer back in May. I would happily recommend them to my friends and family.

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"Telcy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I got a really had a good deal. Vehicle as described...very pleased with the car I got from them.

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Dealership Information

Mulso Motor Company Brookside or Brookside Motors as they are also known are based in Wellingborough, Northamptonshire. This is a family owned used car dealership with over 30 years experience in the used car industry. Over 40 cars are currently for sale with part exchanges being welcome and all cars coming with a 12 month warranty, a months roadside assistance and finance options are also available. This car dealership is open 7 days a week. 

Car Dealer Reviews would love to hear from any previous customers of Mulso Motor Co Brookside/ Brookside Motors, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
7 reviews2.1 out of 5 stars — Rated Poor
Excellent
2
Very Good
0
Average
0
Poor
0
Terrible
5

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  • Contact Information

    Address

    Mulso Motor Co At Brookside
    Rushden
    Northamptonshire

    Opening times
    Mon 09:00 - 17:30
    Tue 09:00 - 17:30
    Wed 09:00 - 17:30
    Thu 09:00 - 17:30
    Fri 09:00 - 17:30
    Sat 09:00 - 17:00
    Sun 10:00 - 16:00

    Dealership Statistics

    28%
    Would recommend this dealer to family and friends
    71%
    Percent of reviews responded to by this dealer

    Additional Information About Mulso Motor Co At Brookside

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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