This company sold us a Vauxhall Grandland X reg: DN69DVA. Lovely looking car. Within 24 hours the engine management light came on. We informed them and was told to get it checked out at a local garage as we were over 2 hours away from Manchester where we picked it up. Local garage told us the spark plugs needed replacing as well as an engine coil. As parts needed ordering in we booked it in for the following week. However, within 72 hours of purchase the car lost power and I had to call the AA who informed us that this vehicle had already had damage inside the engine and needed replacing. After speaking with multicar we arrange it to be collected and we wanted to dissolve the agreement as it had only been in our possession a couple of days. Communication from them was appalling and when we did manage to get intouch they told us that they were trying to get the warranty sorted. 3 days later after no contact we called them up and managed to speak with a gentleman who told us that the AA was wrong it didn't need a new engine and it was fixed. (AA mechanic told us that it was a big job and would take at least a week) He told us that they no longer owned the car and it had to come back to us but we had not had the owner ddocuments sent and we were into week 2 by now. His attitude was disgusting, very immature and unprofessional. All the while this vehicle had been live for sale on their website and unfortunately still is. I really would not recommend this dealership as they lied to us, avoided contact and wasted time and it took writing a solicitors letter to get them to sort this out. AVOID AT ALL COST!! I wouldn't even give 1 star but I have to to continue the review.

Don’t buy a car from this company, I didn’t check the reviews before buying a car on finance though multi car finance, this year 2025, they are such a rip off company, and trying to cancel the financing agreement with in 14 days that the law says you can do, but they don’t let you, so now I have to go through a lot of legal stuff, the car is over priced and it had been for in a accident that they didn’t tell me about, and failed to report, horrible company, totally ripping people off

I’d honestly advise anyone to steer clear of these lot, sell you an overpriced car with crippling apr plus they push a warranty that’s basically not worth the paper it’s written on and extortionate, they also lie about service history ect to get you to buy, once you’ve signed and got your car, all contact stops, no calls returned and any issues with your car your left on your own to sort out, very rude and abrupt when you point out things and accuse you of being aggressive on the phone, they basically tell you smugly to take them to court, absolute cowboys the lot of them, we are unwinding our finance and working with trading standards, also the garage who service there vehicles is another company owned by the same people, and they trade under 2 different used car garage names,

sent ridiculous cars out of price range, put under pressure to buy a car I didn't want, details on my application wasn't correct as finance company found out after and have flagged this. Finance company have emailed regarding an unwind process, I have called and emailed with no reply. Very unprofessional every step of the way. Avoid at all cost if you want to pay for nothing! And still no unwind process! 0 stars not an option!