I posted my car to Tootle.co.uk on 04/12/2018 - 30 minutes later I received a call from Andy at My Car Boutique who was very keen to view my car to purchase under the condition that it checked out to my post. We agreed that he would come in the morning a couple days later. I mentioned to him that it needed to be as early as possible as I needed to get off to work shortly after. They turned up on time, which was one thing they managed to keep to on there word. On arrival, they seemed happy with the car internally and externally but shortly after told me that the engine chain on my MINI Cooper S was not tensioned correctly and was faulty leading them to the decision that it wasn't for them. There tests for this were very impressive. They started my car with a cold engine and began pushing it to high revs finally telling me that the cost for this repair would be around £600 (which funnily enough was just over there original offer they made on the car). I messaged Andy shortly after just to clarify what he thought the fault was and he kindly got back to me giving me the option to take the car and deal with the repair or I can deal with it and he would still offer me the agreed price. I looked through my detail from previous service; having had full MINI service history from new and found that MINI had changed my engine chain tensioner and throughly checked my engine components on doing this. Anybody that has dealt with MINI will know that if they have an opportunity to make money on your car then they certainly will. But no there was not even a mention of this. Still, I checked my car in with a BMW/MINI specialist as I thought the guys from My Car Boutique knew what they were talking about and had given me an agreement on the car being after looking into them that my car would suit there range. So just to recap; I took a loss in my earnings Weds morning on there visit, a loss in time and money in having the specialist check over my car and on ringing Andy back to tell him the great news - he then had decided that he no longer wanted to buy the car if this repair wasn't being done. I questioned why would you repair something that isn't broken or even worn and all he had to say is your engine just doesn't meet our standards after that day being told by a specialist mechanic (not a sales person) that my car was in perfect condition. I made him a promise that I would make this review all over so that people are aware of who they are dealing with and Andy then had to ask his partner Paul to ring back as he just wasn't capable of dealing with the mess he had made. Thanks again for wasting my time and money My Car Boutique.

I have just got my Nissan with these guys and what an amazing service I got..... nothing was too much trouble, every silly question I had about my lease and bout the car they answered with no hesitation..... 5star service.... Andy made me feel very at easy as soon as I walked into the showroom .... thank u so much guys amazing service, keep up the great work well done and thanks again

Just brought a BWM 1 series coupe from here and wow! What a car! And what a great car dealer they are! Turn up and was offered a tea right away and when me and my wife was talking he walked away for us to chat with out eyes on us! Didn't feel pressured at all!! Very very clean and well looked after car just had a full service and 1 years M.O.T PLUS 6 months warrenty! Amazing customer service and would 110% recommend them to everyone.

I purchased a Vauxhall insignia sri diesel from My Car Boutique, very high spec vehicle, ok may have been a little over priced but no one forced me to buy it. Not had it long and still amazed at the gadgets on it, car seems great at moment and can't see why it shouldn't be in the future. They were really nice guys and took time to explain the car to me before I drove it away.