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102 reviews from our car dealer reviews community
Leave a review for National Car Hub
Leave a review

102 reviews from our car dealer reviews community

Leave a review for National Car Hub
Leave a review
"Scammers "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Scam company. Selling dodgy cars. After Sale is horrible. Avoid at any cost.

"Terrible after sales . "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We paid for the extended warranty and service plan. There was a fault which took them nearly 6 months to rectify as the couldn't get the parts. I'm not entirely convinced that the problem is fixed. They had the car to do the repair plus the mot and service. To be fair they did bring the car back to my house, minus the entry in the service book which I left on the passenger seat. They said they would post another one to me. They haven't. Plus the oil hasn't been changed so, how have they serviced the car? I've telephoned them numerous times and sent WhatsApp messages. They just keep fobbing me off

"Fabulous Experience and Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Volkswagen Golf from these guys and it was great! No issue from start to finish. Service was great, was offered a great cuppa while waiting which wasn’t long at all. Handover was quick and in a few hours I’m driving my new car home. Would definitely recommend National Car Hub to anyone who wants a great car for a reasonable price!

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"Awful "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

These guys sold me a Vauxhall Insignia, I appreciate it’s a used car but there pre sales checks and salespeople aren’t worth the paper and seats they are sat on. From day one driving home I realised there was problems with the vehicle. Upon realising this I called them and the sales guy sammie and handover guy Zack where never available to talk to . So isopod to someone in after sales who said “take it to your local dealer “ so today I’ve had it in my local Vauxhall dealer. There all my suspicions were confirmed. The car is a” bag of spanner’s” as referred to by the service manager and receptionist. There’s evidence the car has been in a front end impact . Which answers the knocking from the front . There’s evidence the vehicle has had work done on the rear and the rear suspension is fitted incorrectly, this answers the knocking from the rear. Theresa noise from the gearbox, which means the box removing for further investigation. Three is numerous faults stored in the engine management system. I was also assured on more than one occasion by sammie , and his colleague who did the test drive on December 30th that the water pump and cam belt had been changed when in fact today I had confirmation from Vauxhall they hadn’t so yet more lies .ALL Ai can say is avoid this garage as they are clearly saying things to get you to buy a vehicle. I’ve attached copies of the information from an independent dealer who have summed up the car with the wording “ bag of spanner’s” . If I was able to leave zero stars for the I would but sadly had to give one .

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"A terrible experience "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the worst dealership I have ever encountered. Do not believe anything they say on their website about quality checks etc, the car I bought was awful. It was so bad that I rejected it and thankfully got my money back. I’m still about a £1000 out of pocket and they refuse to compensate in any form. Seriously avoid these!

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"No pressure sales"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brilliant service with no pressure had absolutely no issues would definitely recommend.

"Great service helped me with my search"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Nothing too much trouble great selection of cars for all budgets

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"Very happy had great customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was looking to upgrade my car .was local to this dealer so popped along to have a look.. was happy and surprised as had tons of cars. Eventually settled on an Audi a3. They part exed my old for fiesta was happy with the price offered. The Audi was ready for me to collect in 3 days was very happy with the service was quick and easy. Have now had car for a month now and still very happy with it

"Great Experience! Would defo recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from NCH a few years ago and had absolutely no problems with it so I knew exactly where to come for my upgrade. I just part exed my A3 for an 18 plate BMW 3 series. I was met with the same great customer service from last time and the whole deal just ran smoothly. The staff weren’t at all pushy and were extremely helpful, the car was valeted impeccably and the car (not surprisingly) drives excellently. I would definitely recommend National Car Hub to anyone who’s looking to buy a new car!!

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"Excellent Experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

purchased my first car from National Car Hub a few years ago and the car has been absolutely brilliant. I purchased a service plan with the car so I have had constant dealings with the guys and the customer service has been fantastic. My car has been collected from my house for MOT and service and dropped back off to me as promised. As a result of the faultless car and the excllent customer service I have part exchanged my Audi A5 and purchased an e class Mercedes and got an excellent deal. Thank you guys!!!! Edit

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Dealership Information

National Car Hub is an Independent dealership that is based in Walsall. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
102 reviews3 out of 5 stars — Rated Average
Excellent
49
Very Good
0
Average
0
Poor
11
Terrible
42

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  • Contact Information

    Address

    National Car Hub
    Chester Road
    Walsall
    West Midlands
    WS9 0LS

    Get in touch

    01922 711570
    https://www.nationalcarhub.co.uk/

    Opening times

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    Dealership Statistics

    46%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About National Car Hub

    Company Formed: XXXXXXXXXX
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    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
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