Anna, August 2020
"Would not go anywhere else "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Top lads at Nawaie, provided with the best customer service
They was completely honest and gave us the best after sales service.
Had an small issue they prioritised it and got it sorted within 40 minutes.
Vehicle was clean inside out
Honest people will definitely buy from here again
+0 Found this review helpful
Dominic A, July 2020
"Worst service I’ve ever experienced! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
How these people still sell cars is beyond me! I paid £13000 for a Mercedes A220 which had a fault as soon as I got home to South Wales ( 3 hour drive) so it went back! 4weeks later they tell me the car hasn’t even been looked At, the worst customer service I’ve ever done across. I asked what are they willing to do and the reply I got was we can give it back to you as it is and you can fix it! These people are complete rip offs and give the worst customer service ever! I advise anyone to stay well away from them I’ve had nothing but trouble
+4 Found this review helpful
ANONYMOUS, February 2020
"AVOID at all costs"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Absolutely disgusting. I paid £5000 for a disability vehicle, drove it back to the isle of wight then found out it wasn't road worthy. New Exhaust system, 4 new tyres, tracking, new battery, oil and filter. I did call them but got no answer do did email them so i had proof, each new reply was a different person, i was recommended many times from them that i should email, their warranty is a joke. I wouldn't trust them. When i did speak on the phone they did apologise to me but they had 4 other customers on the claims they were trying to deal with and since I paid for the car in full well it wasn't in their interests because I didn't owe them any money.
Beware and Avoid at all costs, they have been reported.
+2 Found this review helpful
Kevin B, February 2020
"Great service and very helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The dealer was very helpful and polite Showed me the car and gave me a test drive. He had good communication and delivered my car I was very happy! Good Service! I recommend.
+0 Found this review helpful
Emily M, May 2019
"Nawaie Motoring "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Great people with good customer service. The car was really in a good condition. Very low mileage and full service history provided. Good value for the money.
+0 Found this review helpful
Dominique W, April 2019
"Excellent aftercare. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Friendly staff at Nawaie Motoring and very helpful. Excellent aftercare and any issues with ca have been sorted... No charge.
+0 Found this review helpful
Callum, March 2019
"Awful customer service!! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Try to avoid dealing with Nawaie Motoring! They are really unprofessional and unreliable. Booked an appointment to view a car, drove and hour and 20 minutes to get there and the car was sold! Apparently they thought that the person that bought the car was us!! We didn’t receive a courtesy call to inform us of the sale, despite having our contact details as we had an appointment booked. Definitely won’t recommend dealing with them!!
+4 Found this review helpful
Carlos M, December 2018
"Bought my second car from Nawaie"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I just bought my second car from Nawaie motoring West Midlands branch. Happy with the overall service received.
+0 Found this review helpful
Paul T, December 2018
"honest dealer and good service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Purchased a lovely Toyota from Nawaie Motoring but unfortunately the dashboard light came on. Took the car next week under warranty and issue was resolved on the same day. Honest dealership and good service.
+0 Found this review helpful
Robert G, October 2018
"Very poor customer care aftersales"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Take a AA/RAC technician with you if your going to purchase a car from Nawaie Motoring if sold with full mot the car can still be unsafe our car passed the Mot even though there was a bolt in one tyre and the rest where bearly legal with no advisories i took the car to a tyre center next day asked the sales team to see there findings all four tyres where dangerous in there view and needed to be scraped one having huge cracks through it due to age and wear and tear. It didnt end there the car developed a warning light next day after a few days of calls being ignored i did actually get to speak to someone and they did get it in a garage to be looked at i was told 2 hrs pick it up 7 hrs later i picked the car up with more faults than it went in with. had use my own garage to put it right as i have no confidence in there practices. the end of the day i put my kids in this car you dont want it to be guess work its safe to drive. having had the car just over a week its been the worst buying experience i've ever had. If you are promised a call back its best just to show up in person as it will never happen. Don't think it will be any better from head office its just the same practice excuses and i'l call you back in 5.......which again never happens. just remember your money is safe in the bank, if your buying a car its a big decision use a reputable dealer is my advise.
+4 Found this review helpful
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