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75 reviews from our car dealer reviews community
Leave a review for Nawaie Motoring
Leave a review

75 reviews from our car dealer reviews community

Leave a review for Nawaie Motoring
Leave a review
"AVOID / DODGY"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I brought a car off them last year I’m February. After getting the car I took it to my mechanic. Upon inspection multiple problems were found with the car including a coil spring completely out of place, which is not only illegal but an instant MOT fail. Meaning the MOT done in their possession was either not correctly done or not done at all. Returned the car 11 days later after trying to give them the benefit of the doubt and option to fix. Finding out later on this car also had its miles clocked back. They only gave me a partial refund and kept over £400. I took them to county court where they purposely prolonged the whole thing. Anything they could do to make it more stressful / longer they did. Luckily I didn’t give up. I sent in over 60 pages of evidence. Only this month has it actually finished. I won my court case as it was obvious I was in the right. They have also been reported to trading standards. Please please PLEASE avoid buying a car here and do your research beforehand. Pretty much all the reviews on google for this company are AWFUL. Except auto trader which I cannot understand how they’ve done that (fake reviews maybe)

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+1 Found this review helpful

NML Support from Nawaie Motoring in response to AVOID / DODGY

Hi Samantha, Thank you for your time and leaving us this review. We are so sorry that you have had a bad experience with us as we thrive to provide a great service and truly wish it was the other way around. We reviewed your case and can confirm that the coil spring was repaired as per your consent but subsequently you decided to use our Money Back Guarantee option and return the car after the repair. In line with our Money Back Guarantee agreement, we retained £400 as the car was driven almost 350 miles and that too without Tax and Insurance. The team at NML decided not to defend and pursue the court case and hence why the case was ruled in your favour without any defence. It is certainly a unique case and we have taken your feedback on board to update our policies and processes. Regards NML Support

"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a 2012 Renault Scenic in November. Very happy with my car and with the communication leading up to buying it, very pleased with the after- sales service too. Friendly staff. I would recommend buying your next car from here. I would be happy to buy another from Nawaie Motoring!

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+0 Found this review helpful
"AVOID AT ALL COSTS"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They sell illegal dangerous cars with fake MOT’s! Very unhelpful, crap communication and fake reviews everywhere! Please do not buy from this company they need shutting down!

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+2 Found this review helpful
"AVOID AVOID AVOID "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My son purchased car only after 4 weeks engine developed misfire , they have put some oil in it to quieten tappets down and once that wore off , very noisy asked what they will do and said they will look at it only to be sat down there 2 months when got car back exactly same happened ( so obviously used same method ) broken tappets causing misfire looking at £1500 to repair so after running out of money to continue with actions of taking to small claims court ending up scrapping car due to lack of funds so wasted over £5000 , so unless you want to throw money away AVOID these cowboys .only gave 1star as couldn’t give nil

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"Please be careful"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Be very careful. I bought an Audi A3 from NML during covid lockdown early 2021, there was a bunch of under-car damage that they didn’t disclose. Only found out by chance when I had it serviced by the professionals, and have since heard various excuses and dodging responsibility from NML. After a drawn-out, frustrating email exchange, they have not agreed to resolve the issues on the car; I’m currently weighing up whether it’s worth the effort to pursue the matter further more formally. If you’re going to buy a car from these guys, my advice is to make sure you have it really well checked out - by an independent professional - before you commit.

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+3 Found this review helpful
"Poor customer services "
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a Ford focus from there in July 2020 it’s not even been a year yet had nothing but problems with the cars electrics the radio just turns off whilst driving or won’t turn on when starting the car the home display won’t even turn off when u lock the car the windows sometimes won’t go up when the ignition is on i only had the car a couple days and it was saying car battery low took it back to them witch they replaced it but it was still saying the same thing so I contacted them again and explained they said it’s a new battery well if it’s a new battery it shouldn’t be saying that as there must be a fault in the electrics ? Even my partner contacted them they said they would get back to me and nothing yet I still have the same problems to this day so I wouldn’t recommend buying a car from here to much hassle

"Awful "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From the very beginning I have been fobbed off, they take a ‘admin amount’ from you, they then lie to you countless times about the condition of the car. When you ring to resolve it they reject your call. Customer service is awful especially the oldbury branch. Never again will I look to get a car from this awful showroom

"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They were helpful from the start especially Amin they even kept for me my old car until I could pick it with my husband and when I had a slight problem with the car they were happy to fix it immediately the car even comes back clean very happy with the service very professional and very kind thoughtful service. I recommend them.

"Would not go anywhere else "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Top lads at Nawaie, provided with the best customer service They was completely honest and gave us the best after sales service. Had an small issue they prioritised it and got it sorted within 40 minutes. Vehicle was clean inside out Honest people will definitely buy from here again

"Worst service I’ve ever experienced! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

How these people still sell cars is beyond me! I paid £13000 for a Mercedes A220 which had a fault as soon as I got home to South Wales ( 3 hour drive) so it went back! 4weeks later they tell me the car hasn’t even been looked At, the worst customer service I’ve ever done across. I asked what are they willing to do and the reply I got was we can give it back to you as it is and you can fix it! These people are complete rip offs and give the worst customer service ever! I advise anyone to stay well away from them I’ve had nothing but trouble

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Dealership Information

Welcome to Nawaie Motoring London & West Midlands

Established since October 2012, Nawaie Motoring started with just one showroom – opened in London. Nawaie Motoring has grown by acquiring another site in West Midlands and currently has a fleet of over 150 vehicles. Not only just a car dealership, but Nawaie Motoring has a Mechanical Team and a Vehicle Body Repair Shop to ensure Quality Assured vehicles.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2012

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
75 reviews4.1 out of 5 stars — Rated Very Good
Excellent
55
Very Good
3
Average
3
Poor
5
Terrible
9

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  • Contact Information

    Address

    Nawaie Motoring
    Printing House Lane
    Hayes
    Greater London
    UB3 1AP

    Get in touch

    07926 010366
    http://nmlcars.com/

    Opening times
    Mon 09.30 - 18.00
    Tue 09.30 - 18.00
    Wed 09.30 - 18.00
    Thu 09.30 - 18.00
    Fri 09.30 - 18.00
    Sat 10.00 - 18.00
    Sun 10.30 - 17.00

    Dealership Statistics

    76%
    Would recommend this dealer to family and friends
    9%
    Percent of reviews responded to by this dealer

    Additional Information About Nawaie Motoring

    Company Formed: 2012
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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