Turning up the car hadn’t been cleaned inside or outside, car was described has only having rusting/bubbling which was a lie. Bluetooth does not work, Engine light came on within 1 hour of having the car, car felt as if it was losing power and also dangerously leaning off to the left. Alloys were basically destroyed and cheap brake discs put on the car, which warped within a couple of weeks. Car brought up many problems on diagnostics, such as all 6 cylinders had faults, wish bone needed replacing and many others. Constant engine warning lights. Took it to the garage locally, they diagnosed 8 problems with the car, Was also told by my local garage that the dealership was only willing to turn the lights off and not any other work from the garage as the dealer was also involved in conversation due to the car still being under warranty. When the car was returned to the dealership, they used their local garage, Was told they found 1 fault - untrustworthy, unreliable and avoided many questions by talking a load of nonsense. Finally had my money back after being delayed many times, wasn’t even willing to fix the problems whilst the car was under guarantee. communication was also poor, many of my emails were not responded to and only emailed back when they wanted an answer or was delaying returning my funds. WOULD ADVISE NOT TO BUY THE BMW 330CD 2005 from this garage, you will have major problems. I hope this email is read and seen, as the way this garage conducted themselves was very unprofessional, not an inch of trust between buyer and seller due to the avoidance of acknowledgment of wrong doing on their side.

Steve at New Look Cars provided nothing short of an exceptional service. I was provided with all information prior to sale that I could possibly need. Delivery was on time and Luke provided an excellent hand over. Steve has been on the end of the phone for me ever since, to answer my every query. I found New Look Cars through auto trader, but will go directly back to them when it comes to selling and sourcing another car. New Look Cars. Thank you so much. Niki Walsh

I visited New look cars , Leigh to originally view an excellent Jaguar XF in May this year. I was allowed a test drive and then returned to purchase the car. Unfortunately for me I had a little issue with finance that Luke at Newlook cars sorted for me, but due to the age of the XF I had to look at other vehicles. I provided Luke with specifications of vehicle that I would be interested in and within a few weeks he sourced me a low mileage Ford Mondeo Titanium x with all the whistles and bells. (Not a Jag I know, but a car I am very pleased with) I collected the car a few weeks ago, drove away with a 6 month warranty as well included in the price. After a few days of ownership I experienced a few little mechanical issues. I contacted Luke and he sorted the issues out through his garage at no extra cost to myself nor any claim on my warranty. The service I received from both Luke and Emma was second to none, I would not hesitate in recommending Newlook cars for your next second hand car purchase. Very polite, honest and sincere and in the current climate it is nice to know that salesman like Luke still exist. I have already recommended Newlook cars to my family and friends and I will definitely return for my next vehicle. Keep up the great work Luke it was a pleasure to do business with you. John S