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3 reviews from our car dealer reviews community
Leave a review for Marshall Newbury Audi
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3 reviews from our car dealer reviews community

Leave a review for Marshall Newbury Audi
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"Great client service."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I contacted Newbury Audi on a Tuesday evening via email and received a call back before 9am the following day to arrange a test drive that day. Everything was ready when I arrived and I bought the car. I returned a few days later to collect the car with its extras and it was all waiting for me on the forecourt. The paperwork was all in order and the Audi App already set up for me. It couldn't have been handled any better from my perspective. The car price was also very competitive too! I've bought cars from many garages over the years and have never had such a pleasant experience as I did this time at Newbury. They were great. Can't recommend them enough.

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"A6 audi"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid Avoid avoid Very disappointed from this branch they make me lost 2.5k and sold me car with broken flywheel broken grill on the bumper etc etc Kept the car for weeks and still didn't manage to fix it They offered me to take the car back for 2.5 less because of their fault (can you imagine)

"Terrible Customer Service Skills"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would give less than 1 star if possible. Absolutely appalling customer service. Purchased a new car 3 weeks ago and the state we received the car in was unacceptable. 3 weeks later and still waiting for the new logbook/car to be changed ownership.

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Dealership Information

Marshall Newbury Audi is an Franchise dealership that is based in Newbury. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
3 reviews2.3 out of 5 stars — Rated Poor
Excellent
1
Very Good
0
Average
0
Poor
0
Terrible
2

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  • Contact Information

    Address

    Marshall Newbury Audi
    Faraday Road
    Newbury
    West Berkshire
    RG14 2AB

    Get in touch

    01635 510000
    https://www.marshall.co.uk/audi/contact-us/newbury-audi/

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    33%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Marshall Newbury Audi

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    Directors: XXXXXXXXXX
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