25% Reviews
replied to
75% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


12 reviews from our car dealer reviews community
Leave a review for Newman & Reidy
Leave a review

12 reviews from our car dealer reviews community

Leave a review for Newman & Reidy
Leave a review
"Great Customer Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently had awful trouble with a big loss of power on my Mercedes Vito. James the service manager went out of his way to help with the problem. We thought we had sorted things with a new air flow sensor but the problem came back. James then painstakingly checked everything over and got the van running beautifully again. The service team at Newman and Reidy provide outstanding service and I would highly recommend them to anyone.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Friendly staff and great service."
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I booked a test drive on line on a Sunday and Monday morning I received a call to organise it that afternoon. Well, I have bought the Jaguar XK and got a great deal along with a beautiful car and extras. I have recommended Newman & Reidy to my wife and son in law without any reservations. The sales manager, Marcus , was a great help and even put £20.04 worth of petrol in it so as we could drive it away without worrying. I do feel like a valued customer which is what Marcus wanted and he succeeded. Oh yes, they have a lovely little MR2 going cheap as a summer runaround!

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Test drive"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Test drove a car .found out a year later I've been paying for a service plan. I never brought the car ,lm now 150 out of pocket .3 phone calls to them ,say they get back to me but haven't

Adam Newman from Newman & Reidy in response to Test drive

Hello Mr Thomas, I was naturally extremely concerned to read your one star review about the fact you test drove a car a year ago, didn't purchase it, but have somehow ended up with a service plan for a car that you didn't buy? Very strange, as the only way that a service plan can be set up is with your bank details that you would have given to us in order to set the service plan up. We can also set plans up for customers existing vehicles so that they can budget their servicing costs over the 1, 2 or 3 years but again this is only with the express permission of the customer and the supply of all their personal details including bank details. We have no record of you ringing three times to cancel the plan and I also took the precaution of checking our Service Plan account and there is nothing registered to a customer with the surname of Thomas? If you could furnish me with some more details, like a registration number or your full name and post code I can search again and in the unlikely event that we have set up a service plan that you don't remember authorising, then I will be delighted to cancel it and get your money refunded. You can email me directly at adam@newmanandreidy.co.uk or ring us on 01604 811199

"Terrible Experience!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from Newman & Reidy last year and there is no way I would ever go back to them again!

Adam Newman from Newman & Reidy in response to Terrible Experience!

Dear Michael P, I am very sorry that we have only just seen your one star review, I must apologise that you have felt moved to leave such comments as this is not the usual sort of review that we receive. I cannot recall any quality issues or complaints from June last year and it is always our intention to supply the very best products and services that we can at any time, with customer satisfaction our main priority, Should we receive a (rare) complaint then I like to personally get involved to ensure the problem is dealt with swiftly and to the satisfaction, where possible of the complainant, so I thought I had better check back on our records of the cars we sold from June back to the beginning of last year and I am at a loss to see which car you purchased as we have no customers by the name of Michael P or P Michael on our system? If you would like to contact me directly on adam@newmanandreidy.co.uk or 01604 811199 I will gladly listen to what issues led to your disappointment and although it is some time down the line, try and restore your faith in us as a business .

"Exhaust problem"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Called into Newman & Reidy on the off chance to find out what was rattling on my Subaru forrester. The car was on the ramp in 15 mins and I was shown the problem on the exhaust. The courtesy and information I was shown was refreshing. Very helpful staff and mechanic. Thank you.

Adam Newman from Newman & Reidy in response to Exhaust problem

You are welcome Daphne, always a pleasure to be of service

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Cant fault "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Cant fault service at this dealership. Very happy with my Ford. Got things done with minimal hassle meaning it was all done and dusted very quickly.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"andy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my ford kuga in December 2017. I had a rear washer jet issus The newman and Reidy team soon Resolved it Thanks to Marcus and Team ;Andy

"Five star service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is a brilliant place to buy a car the service from start to finish and after was first class MARCUS the sales manager looked after everything I really cant express how good he was also the owner and the rest of the staff were friendly and super helpful would not hesitate to use this dealer thank you Newman and Reidy

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Not the best... "
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had some issues with Focus from Newman And Reidy. They said they couldn't repair it as the car was out of warranty. The car was in really good condition when I received it and it was a good price but I wouldn't recommend this dealership based on the after sales.

Get Car Finance

Reviewer has confirmed their email address

+1 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Very Happy"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am happy with my Citroen C8 from Newman & Reidy. It was clean and in good condition and a fairly decent price. I have had a couple of small issues that have been dealt with by the warranty company but I think the service could have been a bit better from the dealership when I contacted them. Overall, I am happy with the car so would recommend this dealership.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

Zuto Powered
Get Car Finance

Zuto Powered

Find cars for sale in your local area

Dealership Information

Established for over 15 years, Newman & Reidy are an independent used car and van dealership based in Northampton. They stock over 150 cars and vans from a range of makes and models, they are also the main Subaru and Mitsubishi dealer in Northamptonshire. All vehicles sold come with an RAC warranty and breakdown cover. This dealership has a service centre and MOT bay on site offering servicing and repairs. Financing and lease options can be arranged and nationwide delivery is also available. If you are considering visiting this dealership they are open 7 days a week.

Car Dealer Reviews would love to hear from any previous customers of Newman & Reidy, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Deals in: Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
12 reviews3.8 out of 5 stars — Rated Very Good
Excellent
7
Very Good
1
Average
2
Poor
0
Terrible
2

Add Review


Contact Information

Address

Newman & Reidy
Main Road
Earls Barton
Northampton
Northamptonshire
NN6 0HJ

Get in touch

01604 811199
http://www.newmanandreidy.co.uk

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

75%
Would recommend this dealer to family and friends
25%
Percent of reviews responded to by this dealer

Additional Information About Newman & Reidy

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


Are we missing anything?
You can help complete this section by emailing us any additional details.

Submit new information

Working with Car Dealer Reviews

We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £99 per month.

Learn more about how our service works below.

Find out more