I wish I could give zero stars. My car broke within twenty minutes of first use (the mechanic who did the MOT was at fault, not the seller), BUT, it took more than two weeks to get the part sent to me. I was told twice it was "in a box waiting to go to the post office", just to be told the next day that there was an issue with it. Unless they opened a box they had sealed to 'discover' an issue, I believe they didn't order the part and were lying to cover themselves. Getting them to answer phone calls and emails in nigh on impossible. And the highlight is the parking ticket they got on my car three days before the delivered it to me. They verbally promised to pay the ticket, but I am stuck dealing with the council. They have now taken to just ignoring me. Save your time and tears and look elsewhere for a car.

Do yourself a favour and stay away from Nexa Motors!! They will sell you a faulty car, dismiss your initial concerns, then pretend to fix it (for a few weeks), charge you for the “repair” and return the car in same or worse conditions. Then claim you’re outside the warranty period, so refund’s off the table. I’ve seen more people complain about the exact same treatment, so definitely looks like it’s their modus operandi. I wish I had seen this coming. Be wiser!