Excellent service from North West Autos in Blackburn! The team were friendly, professional and helpful throughout. Everything was explained clearly, and the whole experience was smooth and hassle-free. They provided great customer service and made me feel confident and valued. I’m very happy with the service I received and would definitely recommend North West Autos to anyone looking for a reliable and trustworthy garage. Thanks again for the excellent service!
Reviewer has confirmed their email address
bought a mercedes cla45, great experience, excellent customer service from the team, would highly recommend
Got a really good car , Very smooth purchase no trouble at all Thank you Jimmy
Everything went smoothly. Staff helpful and polite. Reece even managed to get me my car a day early which was greatly appreciated
Absolutely fantastic experience from start to finish! The staff were amazing and made purchasing the car completely stress-free. Nothing was too much trouble, and we were able to test drive the vehicle straight away, which was great. Everyone was friendly, helpful and professional throughout the whole process. I would highly recommend North West Motors to anyone looking to purchase a car. Thank you for making the experience so easy and enjoyable!
Reviewer has confirmed their email address
First time I have been to North West Auto's which was to look for a newer car and I had seen one or two that I liked on their website. I can say without hesitation that from start to finish the experience was exceptional. no being rushed no pushy salesmen just a group of friendly staff there to help you with your enquiries. I was impressed with a Skoda Karoq that I saw and and was simply left to look it over at my own pace. there was no pushing from the salesmen and I left saying i would think about it and returned the following day with my son-in-law, a fitter by trade, for a second look and more detailed inspection, again I left saying I would think about it. After a further 2 days I decided I wanted the car so a simple phone call was made were I paid a small deposit and secured the car which I was told would be ready in about a week as it would be serviced, cam belt and water pump fitted and MOT all within the price. They were even happy to do a gearbox service for me although this was an additional cost to me. After 1 week I was contacted by Adam who apologised that the car was not yet ready as they were waiting for a part even though the week estimate was only approximate. The following day I was contacted to be told that the car was ready to collect and be paid for pending a successful test drive, Needless to say I bought the car and so far I am extremely happy with it. From start to finish the staff I dealt with on the Saturday and Sunday viewings to Sonia who took the deposit and Adam who did the finals sale were friendly, helpful and courteous. I would recommend this company to anyone and if i decide to change my car again this will be the first place I look. Just one last note to the staff at North West Autos, tell the old man to stop going out partying its doing him no good haha.
Reviewer has confirmed their email address
Both Will and Adam were great! Car was a really good price too and they had it MOT’d and worked on at no extra cost, feels good as new. Helped me get it taxed as well. Definitely can recommend.
Really pleasant experience! Staff have been very helpful and explained everything thoroughly. I was shown a long list of history about the car as well as various pictures of the vehicle. Many thanks to Will who was great during the test drive of my BMW 1 Series! Thank you very much guys!
Excellent service and staff were brilliant and friendly ,bought a car off them and nothing was too much trouble and they were very helpful ,would definitely recommend 👍
team was great cars all good value and all the team was helpful
We pride ourselves as one of the leading used car dealers in the North West. We believe the service provided to customers is crucial to any business success. As a supplier we want to create a loyal customer base and give them the best we can offer.
We sell up to 200 used cars per month, each with a Warranty (Except Trade and certain Promotional Vehicles), Long MOT, oil service, timing belt changes can be done at a discounted Trade Price (where applicable), all of this giving customers excellent peace of mind.
Our mission statement is to give you Great Service, as you can see it doesn't just stop once you've bought your car. As a consumer the most important element of purchasing any product is the after sales care. This is what makes us stand out from other used car dealers.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2005
| Excellent | 461 | |
| Very Good | 16 | |
| Average | 2 | |
| Poor | 8 | |
| Terrible | 30 |
North West Autos Blackburn
24 -26 Canterbury Street
Blackburn
BB2 2HP
| Mon | 09:00 - 18:00 |
| Tue | 09:00 - 18:00 |
| Wed | 09:00 - 18:00 |
| Thu | 09:00 - 18:00 |
| Fri | 09:00 - 18:00 |
| Sat | 09:00 - 18:00 |
| Sun | 11:00 - 16:00 |
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