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Great experience
Reviewer has confirmed their email address
Our first time at north west autos. We were looked after by Bash who was calm, polite and most importantly for us not pushy. We found the experience of purchasing ftom north west autos smooth and hassle free.
Reviewer has confirmed their email address
Don’t buy off these people they rip u off to fuck I traded my car in against a zafira which they told me it had all jobs done on it which was bullshit after only having it for a week I found it needed about 10 jobs doing took it back n got ripped off with my refund and was told that I couldn’t even have my car back they told me I could only have a refund of what I paid for the zafira who was £2000 grand and when I took it back they said they taking off the £2000 pound £1.75 a mile however many miles I had done and took off me £187.50 apparently which was a load of shit also took £100 for valeting and £150 for admin fees then I had to wait I don’t know how long for my refund and only got £1300 back out of £2000 so don’t use these robbing fuckers cos u will get ripped off
Zaahir in response to Crap
I've brought two cars from North West Autos and all work was done as stated and to the highest standards. I noticed a slow puncture within a few days on my purchase, spoke to Bash and he sorted the issue out straight away. These a nicest guys you could ever deal with. Purchase your next car without hesitation!!!
Reece from North West Autos Blackburn in response to Crap
Good afternoon, We are truly sorry for the whole situation, we accepted your return due to a few minor faults which occurred after purchase, you had an issue with your exhaust and a central door locking motor, we were fair and only deducted a small amount for what we are legally aloud to do and both parties agreed on. We deducted for fair usage, damage to the car and a full valet, as the car was returned to us in a very poor condition. Your P/X was sold before you requested for a refund, hence that wasn't available, but we gave you back all the monies for that. A payment was made to you on the day that you returned the documents. We are struggling to understand why your feedback is so harsh and negative.
Give loads of attention to you when selling a car, like bees round a honey pot but go back with a fault and put you through great inconvenience. Every time leaving you waiting in the showroom until you make a fuss. Very show repairs taking weeks for what should be routine and so on. When I bought a car they hadn't repaired three faults they said they were going to repair after having the car a week before I was to collect. Had to take it back for a further week. A month or so later the repair on a wiring loom came back. You can see how this goes!
Reviewer has confirmed their email address
I recently bought a superb Audi TT off Abby and Kam who I found to be very helpful, open and respectful. Having read the odd bad review amongst the many brilliant reviews, I decided to have my new purchase checked out by our family garage because, no matter how nice Abby and Kam appeared, I really didn't know them. I would just like to confirm that everything Abby and Kam said had been done with my TT before I picked it up had 100% been done. I have now had this car nearly a month and I am absolutely delighted with it.
Reviewer has confirmed their email address
Bought a Mercedes from North West Autos recently and the car Is great. Very helpful staff Abby, Cam , Jimmy all great. Used the garage for many years now as well as the rest of the family always willing to go the extra mile to sort anything. Would recommend to anybody looking at buying a car.
Reviewer has confirmed their email address
Purchased my new skoda octavia yesterday from this Dealership the service was excellent from start to finish very friendly ssalesman and very Helpful i would recommend this Dealership to anyone wanting to buy a used car from This Dealer fantastic
Highly recommended!! Excellent service received by Abby and team, were very happy with our new car!! We will be coming back in the future for our next car purchase! Nothing was a problem to them! Very professional!! Top quality cars sold!! Thanks guys!!
Reviewer has confirmed their email address
Abs & Patricia are a great team, car was spot on as advertised, 6 months AA warranty included and a bonus 12 months AA breakdown & recovery for £2 a month, you cant even buy a coffee that cheap. Car is great and II would definitely use North West Autos again. Many Thanks Simon
We pride ourselves as one of the leading used car dealers in the North West. We believe the service provided to customers is crucial to any business success. As a supplier we want to create a loyal customer base and give them the best we can offer.
We sell up to 200 used cars per month, each with a Warranty (Except Trade and certain Promotional Vehicles), Long MOT, oil service, timing belt changes can be done at a discounted Trade Price (where applicable), all of this giving customers excellent peace of mind.
Our mission statement is to give you Great Service, as you can see it doesn't just stop once you've bought your car. As a consumer the most important element of purchasing any product is the after sales care. This is what makes us stand out from other used car dealers.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2005
| Excellent | 427 | |
| Very Good | 15 | |
| Average | 2 | |
| Poor | 5 | |
| Terrible | 24 |
North West Autos Blackburn
24 -26 Canterbury Street
Blackburn
Blackburn with Darwen
BB2 2HP
| Mon | 09:00 - 18:00 |
| Tue | 09:00 - 18:00 |
| Wed | 09:00 - 18:00 |
| Thu | 09:00 - 18:00 |
| Fri | 09:00 - 18:00 |
| Sat | 09:00 - 18:00 |
| Sun | 11:00 - 16:00 |
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