28% Reviews
replied to
91% Recommend
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471 reviews from our car dealer reviews community
Leave a review for North West Autos Blackburn
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471 reviews from our car dealer reviews community

Leave a review for North West Autos Blackburn
Leave a review
"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great range of cars available and great service

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"Fantastic "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely fantastic service. Lots of banter along the way but I felt in good hands and got a good deal. It’s very important to me to feel safe in my car after a bad experience somewhere else previously but these guys really put me at ease. Thanks everyone.

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+1 Found this review helpful

Sales from North West Autos Blackburn in response to Fantastic

Good afternoon Emma, Thanks for your review. We hope you enjoy your new vehicle! Sales at NWA.

"Very poor"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do not buy a car from this garage, my son has had a car from this garage since September 2023 and the first day a light came on the dash board as the manifold was at fault this was repaired. The second time there was a fault with the brakes after phoning several time was booked in to be informed the job as be done,drove away from the garage to the noise still being there,rang the garage several time again to be told to bring the car back to be told the backing plate was rubbing and was repaired to drive away again to still here the noise coming from the brakes, pulled into a kwik fit garage for addvice to be told the brakes want cleaning and greasing,job not done still. The next time was pulled over by the police to say there was a fault with the headlights phone the garage several time to get a answer nobody phoned back,went to my family garage who place the car on a diagnostic machine to find there was nine fault on the headlights. Sent the fault to the garage and was told to bring the car back so they can put the car on there diagnostic machine to see after was told they needed to order a new headlights module,after a few weeks rang the garage was told they have not received the parts will have to order two new lights was told to bring the car in to have the lights fitted, and was told l had to leave the car for two days was called by the garage at 5 pm to be informed the lights what had been ordered was one light was the wrong one. Two day this garage as had the lights to check to see if they were correct now my car is at the garage and been told it will take ten days to order lights l am now with out a car, customer service is a joke would not recommend any one to buy a car from here.

"Happy customer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So happy with our new car! Super service!

"Great experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good priced cars

"Mini"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service without any issues

"Passat"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very good service everything went very good at handover very helpful and tax sorted before we left

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"BUYER BEWARE "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

DO NOT BUY FROM HERE IF YOU DO GOD HELP YOU BUYER BEWARE IF ANYTHING GOES WRONG THEY WILL MAKE YOU COFFEE AND BE REALLY ACCOMMODATING UNTIL YOU HAND OCER YOUR MONEY THEN THEY WONT WANT TO KNOW YOU IF YOU HAVE A PROBLEM THEY WILL FOB YOU OFF THEY WONT RETURN YOUR CALLS AND THEY CERTAINLY WONT HELP YOU I HAD THE PLEASURE TODAY TO HEAR A CONVERSATION BETWEEN THEIR LOVELY STAFF WHEN ASKED TO CALL A CUSTOMER ABOUT HIS MITSUBISHI WHO COULD SORT HIS CAR TODAY BECAUSE HIS WIFE WAS IN HOSPITAL THE MEMBER OF STAFF TURN ROUND AND SAID “HE DIDN'T CARE IF SHE WAS DYING HE WANTED THE MONEY HE OWED AND SHE COULD BE DEAD FOR ALL CARED “ LOVELY PEOPLE ARNT THEY

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+0 Found this review helpful
"Easy to deal with"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Both Sonia and Patrice were great to deal with, very pleasurable experience. Car clean and well presented when picked up, Patrice even sorted my road tax out.

"Good service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good service

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Dealership Information

About North West Autos Blackburn

Leading Used Car Dealer in Blackburn, Lancashire


We pride ourselves as one of the leading used car dealers in the North West. We believe the service provided to customers is crucial to any business success. As a supplier we want to create a loyal customer base and give them the best we can offer.

We sell up to 200 used cars per month, each with a Warranty (Except Trade and certain Promotional Vehicles), Long MOT, oil service, timing belt changes can be done at a discounted Trade Price (where applicable), all of this giving customers excellent peace of mind.

Our mission statement is to give you Great Service, as you can see it doesn't just stop once you've bought your car. As a consumer the most important element of purchasing any product is the after sales care. This is what makes us stand out from other used car dealers.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2005

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
471 reviews4.7 out of 5 stars — Rated Excellent
Excellent
425
Very Good
15
Average
2
Poor
5
Terrible
24

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    Contact Information

    Address

    North West Autos Blackburn
    24 -26 Canterbury Street
    Blackburn
    Blackburn with Darwen
    BB2 2HP

    Get in touch

    01254 658760
    http://www.northwestautomobilesltd.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 18:00
    Sun 11:00 - 16:00

    Dealership Statistics

    91%
    Would recommend this dealer to family and friends
    28%
    Percent of reviews responded to by this dealer

    Additional Information About North West Autos Blackburn

    Company Formed: 2005
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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