10% Reviews
replied to
92% Recommend
to friend


208 reviews from our car dealer reviews community
Leave a review for North West Car Group
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208 reviews from our car dealer reviews community

Leave a review for North West Car Group
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"They were very helpful. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The BMW 1 Series that I got from North West Car group, I needed a new car as I didn’t like my old car, so I thought I’d get a new one. There is nothing wrong with it drives nice. It’s very nice and I am very pleased with it. The experience I had was very good, they were very helpful. Anything we had questions on or were wondering or unsure of we made sure they knew what was happening and what we were entitled to.

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"5/5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Purchased a Mercedes-Benz A Class from North West Car group, they got me in quickly. I would recommend them to others. Five stars.

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"Highly recommend!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

5, I looooooove my new car, and while I had a bit of a problem with the exhaust (blah blah blah some technical stuff that I don't care to understand) it was sorted out. Customer service isn't about what you get right it's about how you handle the "blips". NWCG handled my "blip" really well. Thank you I have, and will continue to highly recommend

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"Very impressed with the staff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I would score North West Car Group a 5! We were desperate for a new car as ours had broken beyond repair. We had travelled from Scotland to Preston to view another car from a company 3 miles away and were severely let down! We drove to North West Car group at just before 4pm on a Sunday and after we phoned them, they stayed open in the hope that there was a suitable car for us. They offered us a Peugeot 3008 with low mileage, and checked it over before we purchased at a reasonable price. We even got a discount to enable us to change the oil ourselves. Very impressed with the staff at the garage and would highly recommend North West Car Group to any future customers. Thank you all

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"Explained everything "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

It was good at North West Car Group. The Ford Focus has been pretty good, I was looking for any car as this is my first car. They were pretty good there and they explained everything to me. They also were very friendly, I would consider going back to them.

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"Was pretty good. "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The experience I had at North West Car Group was pretty good, they sorted out a minor issue that I was having with the Nissan x-Trail.

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"Very Great "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I have recently purchased my vehicle from this dealer it was so friendly and outstanding and helpful for everything and my friend also bought it from there any concerns we have they fixed straight away even we don’t have to wait boss and all member of staff are so cooperative and friendly I recommend it to everyone thank you

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"Seamless experience :)"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Really friendly staff , welcoming and had the car out ready and charged for a test drive , fast turn around , I'd recommend this dealer

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"Paul was bang on"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Overall good service from North West Car Group. Paul in particular was bang on! I was happy that they knocked some money off the car for me and gave it a good valet before I got it.

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"Mark was excellent"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

So far so good! I did have some issues with the car but I took it back and they fixed it for me. Mark was excellent and the communication side of things was good. There was a slight delay getting the car back but that is understandable as they had to take the car somewhere else to have some of the work done. While I was without the car they provided me with a courtesy car which was brilliant.

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Dealership Information

Kirkham Part Exchange Centre is a reputable, family-run car sales center located in Kirkham, Lancashire. With a proud history spanning over 30 years in the motor trade industry, we have established ourselves as a trusted name in the local community and beyond.

As a family-run business, we bring a personal touch and approachable style of service to the car sales experience. Our team is dedicated to providing exceptional customer service, and we strive to go above and beyond to meet the needs of our valued customers.

At Kirkham Part Exchange Centre, customer satisfaction is our number one priority. We firmly believe that a happy customer is the foundation of our success. We place great importance on ensuring that each customer's experience with us is nothing short of outstanding. From the moment you step through our doors, you can expect personalized attention, expert guidance, and a commitment to delivering excellence.

We understand that purchasing a vehicle is a significant decision, and we want our customers to feel confident and satisfied with their choice. That's why we offer a carefully curated selection of high-quality vehicles that meet our rigorous standards. Whether you're looking for a family car, a practical commuter vehicle, or a stylish luxury ride, we have something to suit every taste and budget.

At Kirkham Part Exchange Centre, fairness and transparency are at the core of our business practices. We believe in providing our customers with a fair deal, ensuring they receive value for their investment. Our knowledgeable team is always ready to assist you, answering your questions, addressing any concerns, and guiding you through the car buying process with integrity.

We take pride in our long-standing reputation and the relationships we have built with our customers over the years. We are grateful for the trust and loyalty they have shown us, and we continually strive to exceed their expectations. Our commitment to excellence extends beyond the initial sale, as we also provide reliable after-sales support and assistance to ensure your ongoing satisfaction.

If you're in the market for a quality used car and exceptional service, visit Kirkham Part Exchange Centre. Experience the difference that a family-run business with decades of expertise can make. We look forward to welcoming you and helping you find the perfect vehicle that meets your needs and brings you joy on the road.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
208 reviews4.8 out of 5 stars — Rated Excellent
Excellent
168
Very Good
38
Average
2
Poor
0
Terrible
0

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    Contact Information

    Address

    North West Car Group
    Blackpool Road
    Kirkham
    Preston
    PR4 2RE

    Get in touch

    01772 917422
    https://www.northwestcar.group/

    Opening times
    Mon 09:00 - 17:30
    Tue 09:00 - 17:30
    Wed 09:00 - 17:30
    Thu 09:00 - 17:30
    Fri 09:00 - 17:30
    Sat 09:00 - 17:30
    Sun 10:00 - 16:00

    Dealership Statistics

    92%
    Would recommend this dealer to family and friends
    10%
    Percent of reviews responded to by this dealer

    Additional Information About North West Car Group

    Company Formed: XXXXXXXXXX
    Company Registration: 14425932
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: Kirkham Part Exchange Centre Limited
    VAT Number: XXXXXXXXXX


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