It was fine at North West Trade Centre. The Ford Focus that I brought was for a trade thing, so it was what it was. Stuart the sales guy was alright, he was fine.

The Ford Focus is grand, it seems to be a good running car for an old one. Everyone there was also friendly enough. I chose North West Trade Centre because they have some cheap cars and I wanted a run around. The showroom was tidy and it had a good layout. Kieran was grand, I can't fault him and he was friendly enough and helpful.

I got a Mazda CX-5 from North West Trade Centre. I was looking specifically for a car that was higher due to having an artificial hip, I need something that is easy for me to get in and out of. They were very polite, I have got no complaints. Stuart was polite and helpful. I have even sent him a thank you card.

Purchased a Kia Sedona from Northwest Trade Centre, it has had a couple of issues, but we have taken it back into the garage and they managed to get it sorted. Apart from that the car seems fine. The only thing id say is the communication is very poor, I'd ring them up and they would say they’d call back and they never did. The buying process was pretty easy, and it didn’t take to long to do. Everything was fine with Kieran. They also offer a three year warranty with the vehicle, which gave me piece of mind knowing that if anything goes wrong for three years it is covered.

I chose to get a Vauxhall Corsa because I liked the look of it and I went to Northwest Trade Centre because they aren’t to far from me, they are accessible and the advertising is good. The car is all good and the experience with them was perfect. Kieran the fella at the dealership was a lot of help with everything.

The Volvo v40 has caused me no problems so far. I had a few problems when I previously purchased a car from Northwest Trade Centre, but they finally got it resolved after a while, and I have had no issues with it. I was recommended a Volvo, and I did want an SUV, I was looking at a silver one on the website, and I didn’t really want that one so when that become unavailable Kieran phoned me and said that they had a white one. I was more after the aesthetics of a car rather than the performance. Kieran was brilliant, he told me that he would do his best to get me into a new car because I had already settled the finance with them. But as soon as I started dealing with Kieran and everything got sorted out straight away.

I've had no issues whatsoever with Northwest Trade Centre. I was looking for a first car and they were close by. Everything at the dealership was smooth and I had no problems whatsoever. The customer service there was smooth and very easy to speak to.

It was very good 5 out of 5

Id rate them a five, there wasn’t a hard sell. I went looking at one particular car but came out with another one only because I had seen it, but I felt the team were easygoing and easy to speak to. They answered all the questions, it was great, no problems at all.

I purchased a car online. When I arrived I was told the battery had been replaced and the engine management light should go out. In the time I took it to put fuel in around the corner I noticed a few issues. The engine management light stayed on. The speed gauge didn't work and the heating system in the car didn't work. The guys were great when I took it straight back. They however didn't offer me a refund but I felt obliged to purchase a different car. I ended up with something I wasn't even looking at. At least this one was legal to drive home to Scotland with. I understand cars under £4000 are sold as seen but the mot is due at the start of December and I purchased the motor at the start of October. It did come in cheaper than the original car I purchased and they promised to refund me the £50 fuel I had put in. This should have been £150 refund. I had to call several times, never a manager available. I whatsapped and emailed. Eventually after 3 weeks I got my refund of £100. Still don't know how they managed to undercut me by £50. Ben was very helpful but once the car was my problem they weren't interested. As with an old car there are going to be issues but needing a new timing chain was omitted from the information I was given. It will definitely cost me as much as I paid for the car, this is why I asked what work was going to need to be done to it. I was told it was all fine and shouldn't need anything. The guys are lovely but I get the impression they only want the sale and then your on your own. Poor aftersales and felt pressured to buy something that day instead of been given a full refund. Even though it was themselves that were wrong to sell a car they knew was being driven to Scotland that day with so many defects.