96% Reviews
replied to
91% Recommend
to friend


195 reviews from our car dealer reviews community
Leave a review for North West Trade Centre Lancaster
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195 reviews from our car dealer reviews community

Leave a review for North West Trade Centre Lancaster
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"They had a decent atitude"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I came across the dealership through the finance company I was using so went to have a test drive. On my way home there was an issue so went back and they dealt with it really well. They gave me a courtesy car and they felt really bad about it. When the car was fixed a week later they brought the car to me, no further issues. I like how they had a decent attitude and I would recommend them to others.

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Aftersales from North West Trade Centre Lancaster in response to They had a decent atitude

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"No problems at all"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I saw a car I liked which was a year younger and a nicer colour to the one I originally went to see but at another branch so I asked about it and then within two days, they brought it from the Preston branch through to Morecambe for me. When it arrived I went in, had a test drive and took it home. Only one key with it but they are happy to help to see if they can find it. Kieron was great. I would return no problems at all.

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Aftersales from North West Trade Centre Lancaster in response to No problems at all

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Staff were spot on"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I got a great car from North West trade Centre, not many around and they sell good second hand cars. Staff were spot on. very quick process. I left my trade in with them and sorted everything when I got back from holiday. Very good service, I would recommend them.

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Aftersales from North West Trade Centre Lancaster in response to Staff were spot on

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Fantastic experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I can’t recommend these guys enough. They have gone above and beyond helping me out. The entire team has been great, especially Stuart. He got it all sorted for me. A lovely team to do business with.

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Aftersales from North West Trade Centre Lancaster in response to Fantastic experience

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Decent Priced Cars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Fine with the car, it's what I wanted. Decent price. Staff were nice friendly, pretty easy & quick process. Car was ready for me to take a look and take away same day. Ben the salesman rang me back when needed, did what he said he was going to do.

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Aftersales from North West Trade Centre Lancaster in response to Decent Priced Cars

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Can’t recommend these guys enough"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I can’t recommend these guys enough. They have gone above and beyond helping me out. The entire team has been great, especially Stuart. He got it all sorted for me. A lovely team to do business with.

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Aftersales from North West Trade Centre Lancaster in response to Can’t recommend these guys enough

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Ford Focus"
3.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Cars ok but I had a couple of issues in first week which I had to get repaired. I spoke to the dealership who said they would help reimburse me but i'm still waiting on some other bits so they lost points as they could be quicker on communication. On the day it was alright, let me have a test drive. They were friendly and helpful with getting the car sorted. Ben was good, he was sound. They were quite keen to let me look at other cars on the day.

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Aftersales from North West Trade Centre Lancaster in response to Ford Focus

Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.

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"Positive experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The dealership had a good selection of cars, although there weren't as many manuals as automatics and I was specifically looking for a manual. Even so, I found the right car for me and the whole experience was very positive. I have in fact already recommended North West Trade Centre.

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Aftersales from North West Trade Centre Lancaster in response to Positive experience

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Happy with how the issue was dealt with"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Purchased a Hyundai i10 for my son who is currently learning to drive. About three weeks after buying it, it needed a new battery, but Motor Trust paid for the replacement even though the battery wasn't covered by the three-year warranty. I thought that was very fair, and they sorted it out very quickly. Everything was fine at the dealership as well. I was very happy with how they dealt with the battery issue.

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Aftersales from North West Trade Centre Lancaster in response to Happy with how the issue was dealt with

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Stuart was spot on! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The whole experience was great. I travelled down from Scotland and ran into a couple of issues on my way down, but he did all he could to help. When I lost my phone, he helped me get everything sorted. I travelled down from Scotland as I was looking for the right car, and the Focus listed by the Trade Centre ticked all the boxes. A big thing was that the car was from down south, where less salt is used on the road, which means it would have less rust underneath.

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Aftersales from North West Trade Centre Lancaster in response to Stuart was spot on!

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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Dealership Information

About Us

Driven by Trust, Powered by Value

At North West Trade Centre, with locations in Lancaster and Preston, we pride ourselves on delivering exceptional value and service to every customer. With over 500 quality used vehicles in stock across both sites, we offer one of the largest selections in the region. Whether you are looking for your first car, a reliable family vehicle, or something a bit more special.

We believe that buying a car should be simple, transparent, and stress-free. That is why we are Driven by Trust and committed to honest advice, clear pricing, and friendly customer care from the moment you step onto our forecourt.

We are also Powered by Value, offering competitive finance options to suit all budgets and warranty packages for added peace of mind. So you can drive away with confidence.

Visit us in Lancaster or Preston and discover why so many drivers across the North West choose us time and time again.

Manufacturers: Sells a variety of makes and models

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
195 reviews4.6 out of 5 stars — Rated Excellent
Excellent
125
Very Good
62
Average
8
Poor
0
Terrible
0

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  • Contact Information

    Address

    North West Trade Centre Lancaster
    Northgate
    Morecambe
    LA33AY

    Get in touch

    01524 943050
    https://www.northwesttradecentre-lancaster.co.uk/

    Opening times
    Mon 09:00 - 19:00
    Tue 09:00 - 19:00
    Wed 09:00 - 19:00
    Thu 09:00 - 19:00
    Fri 09:00 - 19:00
    Sat 09:00 - 18:00
    Sun 10:30 - 17:00

    Dealership Statistics

    91%
    Would recommend this dealer to family and friends
    96%
    Percent of reviews responded to by this dealer

    Additional Information About North West Trade Centre Lancaster

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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