Be aware when purchasing a vehicle from this place. Do not be fooled by the warranty being a safety net . Vehicles as well as the sales person are decorated to deceive you. Hidden faults are everywhere upon the vehicles and within the sales person.

Warning, don’t bother to travel to buy a car from this garage. We enquired about a specific used car. We’re were sent a video, told them it was exactly what we were looking for and booked a viewing an test drive. We told them we had an hour and a half journey there and were leaving immediately. Despite the fact that they were expecting us we arrived to bet met on the forecourt by Marcin the manager who told us ‘not to shoot the messenger’ but that they had someone in the showroom signing the paperwork to purchase the car that we had travelled to see. He clearly knew the situation, and was expecting us but had sanctioned the sale to someone else anyway. At no time were we told that we needed to pay a deposit or that they might sell the car whilst we were en route to see it. They should have had the decency to wait for us to arrive, knowing we were on our way to them. A wasted 3 hour round trip. We were so shocked and disgusted we just went home. I phoned to officially complain to the manager the following day and received no proper apology. The phone call of apology form the salesman Gabriel which I was promised was never received. They have no morals, no decency, the way we were treated by the was utterly disgraceful.

I have recently bought a vauxhall mokka gs line and was very excited to receive the vehical. I highly recommend manraj nagi to help you with your purchase, he was extremely professional and helped me with every aspect of the sales process, the car arrived earlier than expected and manraj kept me up to date on all the delivery details as well as any outstanding paperwork. The handover process was smooth he went through everything with me and was more than happy to answer all my questions and queries. From a sales prospective i was very impressed and the customer service from him was 5*. However from the vehical service side of things i do believe they need improvement as the communication is quite poor and you have to continuously keep chasing them up in order for them to respond and deal with any issues you have with your vehical.

Absolutely disgusting service from Vauxhall Watford. Collected a brand new car and it has a fault but they are refusing to deal with the issue

A shocking experience brought my 70 plate Corsa with a number of issues,Got charged £79 to put air in my tyres . I rumbled them as the oddometer had not moved then they claimed it had been driven less than half a mile to diagnosis that there wasnt a fault Arfur Daley's Honset Motors have got nothing on this lot !!! Never Ever Ever again

Bought a 1 year old 64 plate astra, within a few weeks noticed the was clutch squeaking, took it bad had to pay for a temp car, they oiled and said it was sorted. 3ish weeks later the noise returned I took it back yet again paid again for a temp car, they stated the pedals were expanding due to me having the heating on my feet - a load of rubbish any ways they oiled. Around a month later the noise returned so took it into a different vauxhall dealers and they stated it needs fixing not just oiling so 3 weeks after the car went in and I had to pay again for a temp car, after a week they called me stated they changed a few parts and it hasn't sorted it and they were going to replace the pedal box a few hours later they called saying the parts are out of stock and are on back order of roughly 2 weeks so I asked can I have my car back in which they stated it in pieces on the ramp. Vauxhall cars are now built too cheaply. There customers service is rubbish and they honestly don't give a toss once you've bought the car. Won't ever buy a vauxhall again and when my warranty gets near its end I'm going to trade it in for a different make.