Northridge Cars reviews, Hemel Hempstead
54% Reviews
replied to
81% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


11 reviews from our car dealer reviews community
Leave a review for Northridge Cars

Click on the stars to start your review

11 reviews from our car dealer reviews community

Leave a review for Northridge Cars
Click on the stars to start your review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"All good! "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a Citroen from Northridge Cars, It was entirely issue free and everything's been fine with the service at the dealership and the car! They were helpful and knowledgeable. i would recommend.

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Brilliant value for money! "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Northridge Cars offered me a price for a PX that I thought was right and what I expected for the car! I also thought the Nissan I bought from there was definitely good value for money. I've had no problems what so ever and for that reason I would 100% recommend them!

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Very good! "
4.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a very good experience dealing with Northridge Cars. They were very helpful and friendly and up to now I have only had a couple of small issues which the dealer has been happy to help with. They were really helpful and friendly and the car was clean, in good condition and a good, fair price. I would recommend.

Reviewer has confirmed their email address

Respond to this review

+1 Found this review helpful
"NORTHRIDGE CARS HEMEL HEMPSTEAD - AWFUL."
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The salesman I dealt with at Northridge Cars told me the car I ended up buying had a full service history and continued to tell me this right up to when I paid in full for it. No documents were ever presented even though I kept asking. This car also only had one key and the salesman told me that a new one would cost me five to ten pounds. When I did get a new one it cost me £50. Being in the trade I would have thought he would have known how much a new car key would cost. When I collected it one off the door seals fell off and the salesman and someone from the body shop glued it back on with what looked like super glue. In their haste they managed to smear glue on the body work and drip some on the interior of the car. I paid £250 for a warranty and shortly after purchase this car had two minor repairs that were covered. However, after collecting the car for the second time I had a fault light come up. When I contacted Northridge Cars, Hemel Hempstead they told me I had to bring it back in and they would charge me to put it on their diagnostics, even though this problem happened when they had it in their care. In less than a year this awful car had to have just under a £1000, (yes one thousand pounds) of work done to it. None of the things wrong with it were covered on the so called Five Star Policy Warranty. One thousand pounds may not be a lot of money to some people but when you work three days a week for minimum wage then it works out at £250 more than I earn in a month. When I contacted Northridge Cars, Hemel Hempstead about this the manager phoned me but from the tone of his voice he just didn't seem to care. Finally, one of the first things the salesman said to me was that Northridge Cars was trying to get away from the old image of the used/second hand car dealership. From my own experience they have failed and I will not be returning when I start to look for a new car later this year.

Respond to this review

+15 Found this review helpful

Rick Walker from Northridge Cars in response to NORTHRIDGE CARS HEMEL HEMPSTEAD - AWFUL.

Hi I'm sorry that you have experienced problems with your car, I have tried to look into this but without a name or registration number I have been unsuccessful and we don't have any records that relate to your issues or circumstances. Please contact me direct on 01442232900 or rickw@northridgecars.com and I will endeavour to rectify any issues you may have. Kind regards, Rick Walker, Sales Manager.

Rick Walker from Northridge Cars in response to NORTHRIDGE CARS HEMEL HEMPSTEAD - AWFUL.

Hi, To date we still have not heard from you, please can you make contact to allow us to address your issues.

"Our 3rd Car from a 5 star Company"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I cannot recommend Northridge Cars high enough. This is our 3rd Purchase over the years using this company. In fact this time they surpassed themselves by bringing the car to my home to view as I had broken my foot and after discussing with my partner the need of change from a manual back to an automatic, Sales person Debbie listened to all the requirements my partner listed and came up with the perfect car for my needs. To say we are both delighted is an understatement. On the day of purchase we met the service team who offer a superb follow up package and i was presented with a beautiful bouquet of flowers A huge Thank You to Debbie for her smiles, knowledge and friendly customer services and also a thank you to the Northridge Team for their after sales services and their invite to suggestions on how to improve the quality of services they offer. A very Happy Customer 😀

Reviewer has confirmed their email address

Respond to this review

+1 Found this review helpful

Rick Walker from Northridge Cars in response to Our 3rd Car from a 5 star Company

Hi Kim and Keith Thanks for your positive review, it was a pleasure to deal with you again and we all hope you are happy with your new Mercedes. Kind regards Rick and the team.

"Really good friendly service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Vauxhall Adam from Paul at Northridge cars in Hemel Hempstead. I can't fault the service we received, he was very helpful informative but not pushy just let us make our own decision.

Reviewer has confirmed their email address

Respond to this review

+2 Found this review helpful

Philip from Northridge Cars in response to Really good friendly service

Thank you for your feedback, enjoy the Vauxhall Adam and we look forward to welcoming you back in the future. Kind regards Northridge Cars.

"Northridge Cars- Never again"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The salesman was a nightmare. The warranty was not worth the paper it was written on and the pre sales check were a farce. When the car went back to their mechanics it came back with more problems that what it went in with. When I made a complaint they just didnt care. Avoid Northridge Cars.

Respond to this review

+10 Found this review helpful

Philip from Northridge Cars in response to Northridge Cars- Never again

Hello, Thank you for your review, Please could you call us on (01442 232 900) - we very much wish to remedy your wants and needs immediately. We look forward to discussing all and more. Kind regards Northridge Cars.

"Fantastic garage"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Vauxhall agila today this is my 2nd time I have purchased from Northridge Cars, my husband bought a Vauxhall insignia last April, and over all we are very impressed with the service and quality of the vehicles. Debbie dealt with us both times and proved to be a very honest and friendly sales lady and goes that extra mile to help you. She is a real gem to Northridge cars. Would recommend that garage to anyone. It shows, as I wouldn't of gone back the 2nd time if I didnt.

Respond to this review

+2 Found this review helpful

Philip from Northridge Cars in response to Fantastic garage

Hello Paula, Thank you very much for taking the time to share your experience, we are extremely grateful to hear your time with Debbie was met with thorough understanding of your needs which resulted in the Vauxhall Agila ticking all the right boxes. We wish you many happy years of motoring and please keep us in mind in the future. Happy driving. Northridge Cars.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Great experience"
4.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very good experience with the dealership! I bought a Peugeot 5008 from here in July and I am really pleased with it! The only issue I had is that they didn't fit the back number plate but other than that I am happy with everything and I can't fault them. The car is really good value for money. I would recommend Northridge Cars.

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Would use again"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am really pleased with the car that I recently purchased from this dealership in April. Other than some cosmetic damages I have no complaints at all. I would recommend this dealership.

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful

GET CAR FINANCE

GET CAR FINANCE
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

Zuto Powered
Get Car Finance

Zuto Powered
Free Car Valuation

Dealership Information

Northridge Cars are an independent multi franchise dealership group with locations in Hemel Hempstead and Milton Keynes. Specialising in used car sales, they currently have over 200 vehicles to choose from in stock from a wide range of manufacturers in a variety of models. All cars undergo a 111 point check and are covered by their bumper to bumper guarantee. After sales services provided include warranties, MOT testing, servicing, diagnostics, finance and more. If you wish to view a car at this dealership, according to their website they are open 7 days a week.

Car Dealer Reviews would love to hear from any previous customers of Northridge Cars, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Warranty
Ratings
11 reviews4.1 out of 5 stars — Rated Very Good
Excellent
9
Very Good
0
Average
0
Poor
0
Terrible
2

Add Review


Contact Information

Address

Northridge Cars
St. Albans Hill
Hemel Hempstead
Hertfordshire
HP3 9NG

Get in touch

01442 232900
http://www.northridgecars.com

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

81%
Would recommend this dealer to family and friends
81%
Thought the dealer was knowledgeable and helpful
75%
Thought issues were resolved quickly and easily
54%
Percent of reviews responded to by this dealer

Are you the business owner?
Find out about improving your rating by Clicking here

Other Dealerships in Your Area

Just The Car Ltd

Hobbs Hill Road, Hemel Hempstead, HP3 9QA

6 reviews3.1 out of 5 stars — Rated Average
  • Ford Fiesta reviewed in July 2017
  • Great Car reviewed in May 2017
  • Richard reviewed in October 2016

Apsley Van Sales

London Road, Hemel Hempstead, HP3 9SE

40 reviews4.7 out of 5 stars — Rated Excellent
  • Nissan Navara - Excellent Service reviewed in August 2017
  • Lives up to the stereotypical car dealer reviewed in August 2017
  • MERCEDES C63 AMG reviewed in July 2017

Brayley Honda Hemel Hempstead

Two Waters Road, Hemel Hempstead, HP3 9BX

0 reviews0 out of 5 stars

Pilling Hemel Hempstead Citroen

London Road, Hemel Hempstead, HP3 9AA

0 reviews0 out of 5 stars

Evans Halshaw Hemel Hempstead Vauxhall

Two Waters Road, Hemel Hempstead, HP3 9BS

0 reviews0 out of 5 stars

Moto Tom

Unit 7 Shafford Knoll Farm, Hemel Hempstead, HP38RT

34 reviews4.5 out of 5 stars — Rated Very Good
  • Extremely helpful & would recommend reviewed in August 2017
  • Very decent traders reviewed in July 2017
  • Great service and high quality cars reviewed in June 2017

Moores Motorcycles

London Road, Hemel Hempstead, HP3 9SX

1 reviews5 out of 5 stars — Rated Excellent
  • excellent dealership reviewed in September 2015

Mercedes Benz Hemel Hempstead

London Road, Hemel Hempstead, HP3 9SX

1 reviews4.8 out of 5 stars — Rated Excellent
  • Melisa O reviewed in May 2014

Regency Motor Cars Hemel Hempstead

Cotterells, Hemel Hempstead, HP1 1JP

0 reviews0 out of 5 stars

Pilling Bodyshop

Rucklers Lane, Kings Langley, WD4 8AU

0 reviews0 out of 5 stars

Additional Information About Northridge Cars

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


Are we missing anything?
You can help complete this section by emailing us any additional details.

Submit new information

Benefits for business owners

Owning your dealership's page is an opportunity for your dealership to sell a service that is currently not available anywhere else. We're not just reviews, we get results.

Find out more